I tried to give this company another try. The first time they came the gentleman tried to get me to…read morecash app him and charged me incorrectly. The gentleman charged me incorrectly. I called and spoke to Becky and told her what was going on who said this is not per their policy and not sure why he was doing this. I also spoke to Rocky. They gave me a credit for another carpet cleaning to try them again. I set it up and when I scheduled it they put a note that I didn't owe and had a credit. I was told if there were any issues Becky would call me. Never got a call. A new gentleman shows up today and tries to charge us $70. So I call again. My husband was home, thankfully this was also caught on our cameras, Rocky called the gentleman who then replied to Rocky, "oh ya I remember that incident, that was messed up we lost one of our really good guys & he was just trying to save her money." Really? If he was such a good guy then why was he fired? If he was such a good employee why was he fraudulently taking money on his cashapp instead of having customers pay the company? Completely inappropriate behavior! I can't believe Rocky allowed him to respond that way. My husband was very uncomfortable after that. Never ever using this company again. Absolutely completely unprofessional. It only took him 15 minutes to clean our carpets and he didn't even attempt to dry them.

Yay I have found my go to carpet cleaners! Ashton was friendly through and helpful. The price was…read moreway better than Stanley guys and I prefer my money going to the locals. Ashton also told me that they do vents and carpet repairs! I will be using them again!!

Doug from HydroSteam did a great job on our office carpet. Only after I moved all the furniture,…read moreeither way, could I see how there was a silhouette of grime around everything. We asked Doug to use a fragrance free product and he gave us the advice that the fragrance free product might not pick up the trapped oils as well, but he did what we asked. Then he called. He felt the carpet really didn't look as good as it could, even though it started out very dirty. So he started twice as long, went through and cleaned it again with a regular cleaner that had a degreaser in it. He left the air movers over the weekend and there wasn't any odor when we opened for business. I know this carpet probably needs to be replaced, but if I can hold off doing that for another year with Doug's help that'll be great for us! Thanks for your fastidious work!

I was so tired of looking at my carpets that I was truly considering having it taken up in one of…read moremy bedrooms. OMG! Doug's team did an excellent job!!! I've never seen my carpets look so good- except when I bought them 10 years ago!!! I really like that they worked around my crazy schedule. They were very punctual, professional, knowledgeable and courteous. I will definitely use them again and will refer to my neighbors and friends. Thanks guys!

Paul did a great job on making our carpets look brand new! He was prompt, very professional, and…read morereasonable priced.

Wow! Thank you - so much - Paul! You really saved the day for me!…read more For other folks considering this business - go for it! We are having a party this evening, and I usually rent rug cleaners and do it myself - but as luck would have it, I've thrown out my back. So in the nth hour, realizing I cannot do the job myself this time - and checking reviews on Yelp - I called Advantage Carpet & Floor Cleaning. From the moment he answered, Paul was professional and courteous and sympathetic to my situation. He got me in first thing on Friday (The. Next. Day - Friday.) and his price quoted was less than I would have spent on the rental and cleaning solutions. He did an outstanding job, checking all my rugs with a black light to find the areas my puppy has vandalized. He used corner protectors for my walls/baseboards to ensure no rubbing/scraping of his hoses on the walls. Such attention to detail and care! And my rugs look amazing! So. Much. Better. than when I do it myself! I'm a convert, now, and will call Advantage again in the future - and definitely with more notice. Paul - thank you for being the thing I did right today!!

In response to the Negative Review I posted 1 month ago with 1 Star that was totally wrong! There…read morewas a total disconnect with my Moms insurance company and of No-Fault to the professionals at Woodard. Therefore I'm Apologizing to this company today and the project is moving forward as promised! I highly recommend 5 stars to Woodard and will always refer their Company to every Veteran I know moving forward! Thanks again Woodard and Happy Holidays! Semper Fi Bobby Taylor OohRah

For years, I've tried every over-the-counter grout cleaner and it's never made it a single lick of…read moredifference. Today Jeremy came, and in a little over an hour my grout looked brand new. Jeremy was polite, punctual, very friendly and clearly cared deeply about doing a great job. I can't believe I didn't do this years ago.

Great communication. Easy of booking. Brad and Tim were so amazing and friendly. They listened to…read moremy questions and gave me thoughtful recommendations. And the end result was incredible! Plus, very competitive pricing. Highly recommend!

Brad and team were very responsive, and did an excellent job. They were professional and kind to…read moreour dog!

Randy does a wonderful, professional job. He was able to work me in his schedule in a few days, he…read moreis prompt & efficient and the dog stains are gone and my house smells great- 2 thumbs up

From the owner: We have been in the carpet cleaning business for over 15 years. We have researched carpet cleaning…read morefranchises and believe Heaven's Best Service Group provides the type of quality and service that our customers expect.

An overall very pleasant experience and great service! Jachai was our technician. He was very kind…read moreand helpful with any questions. He called to inform of his approximate time of arrival, explained the process once here, and finished within an hour. It was a large living room and hallway carpets that need cleaning. They look great! The carpet was wet after cleaning, needing approximately 4-8 hours to dry afterward. The scheduling process was quick and easy. I recommend calling for services, if needed as soon as possible. As well as receiving , a $20 discount for first time Zerorez users! Or mention the Courtney show for a separate discount(where I first heard about this company)! Overall, I am highly satisfied with the results and service provided.

The guys that came were actually really decent dudes and did a thorough job. Showed me a lot of…read morepictures and videos. I wasn't totally comfortable with the place. They wanted to cut a hole in the duct and they were open to doing something different which was great. I wasn't sure about this place because the other reviews were questionable, but it ended up being a good experience.

Excellent communication gave direct contact information. Offered to go over detailed pricing…read more I only went with another company due to the distance from my home to this location.

Excellent in all ways from professionalism to personality to knowledge to pricing. The 20+ year old…read moreoff white high traffic area carpets looked like new. I would not hesitate to use his services again Carpeting was dry in about 3 hours