Been using this company for years and had been very satisfied. My last appt was not so good. Was…read moretold not to buy Groupon as it would be honored-$78 for 5 rooms. Two guys came out 2 days in a row and had the same problem with the machine. A more experienced guy came out later in the day with a different machine and went over two rooms that had left spots after spraying. He did hallway upstairs and I told him to forget the other two rooms because at this point half of my day was gone. I was satisfied with the way the carpet looked. We were still charged the $78 with no compensation for my time wasted for one morning and one half of a day with two inexperienced employees. Also, they parked their trucks in my driveway and on street in front of house and left several oil stains. Who's gonna get that out?!?The next day I called the office bc the spots from the pretreat were visible again and bc no one bothered to contact me about this inconvenience. I was told they couldn't discount anything and that I was satisfied when they left... I wasn't about to explain to a carpet person that after the carpet dried I saw spots again. I will not be using them again. Customer service is everything.

I tried to give this company another try. The first time they came the gentleman tried to get me to…read morecash app him and charged me incorrectly. The gentleman charged me incorrectly. I called and spoke to Becky and told her what was going on who said this is not per their policy and not sure why he was doing this. I also spoke to Rocky. They gave me a credit for another carpet cleaning to try them again. I set it up and when I scheduled it they put a note that I didn't owe and had a credit. I was told if there were any issues Becky would call me. Never got a call. A new gentleman shows up today and tries to charge us $70. So I call again. My husband was home, thankfully this was also caught on our cameras, Rocky called the gentleman who then replied to Rocky, "oh ya I remember that incident, that was messed up we lost one of our really good guys & he was just trying to save her money." Really? If he was such a good guy then why was he fired? If he was such a good employee why was he fraudulently taking money on his cashapp instead of having customers pay the company? Completely inappropriate behavior! I can't believe Rocky allowed him to respond that way. My husband was very uncomfortable after that. Never ever using this company again. Absolutely completely unprofessional. It only took him 15 minutes to clean our carpets and he didn't even attempt to dry them.

Doug from HydroSteam did a great job on our office carpet. Only after I moved all the furniture,…read moreeither way, could I see how there was a silhouette of grime around everything. We asked Doug to use a fragrance free product and he gave us the advice that the fragrance free product might not pick up the trapped oils as well, but he did what we asked. Then he called. He felt the carpet really didn't look as good as it could, even though it started out very dirty. So he started twice as long, went through and cleaned it again with a regular cleaner that had a degreaser in it. He left the air movers over the weekend and there wasn't any odor when we opened for business. I know this carpet probably needs to be replaced, but if I can hold off doing that for another year with Doug's help that'll be great for us! Thanks for your fastidious work!

I was so tired of looking at my carpets that I was truly considering having it taken up in one of…read moremy bedrooms. OMG! Doug's team did an excellent job!!! I've never seen my carpets look so good- except when I bought them 10 years ago!!! I really like that they worked around my crazy schedule. They were very punctual, professional, knowledgeable and courteous. I will definitely use them again and will refer to my neighbors and friends. Thanks guys!

Paul did a great job on making our carpets look brand new! He was prompt, very professional, and…read morereasonable priced.

Wow! Thank you - so much - Paul! You really saved the day for me!…read more For other folks considering this business - go for it! We are having a party this evening, and I usually rent rug cleaners and do it myself - but as luck would have it, I've thrown out my back. So in the nth hour, realizing I cannot do the job myself this time - and checking reviews on Yelp - I called Advantage Carpet & Floor Cleaning. From the moment he answered, Paul was professional and courteous and sympathetic to my situation. He got me in first thing on Friday (The. Next. Day - Friday.) and his price quoted was less than I would have spent on the rental and cleaning solutions. He did an outstanding job, checking all my rugs with a black light to find the areas my puppy has vandalized. He used corner protectors for my walls/baseboards to ensure no rubbing/scraping of his hoses on the walls. Such attention to detail and care! And my rugs look amazing! So. Much. Better. than when I do it myself! I'm a convert, now, and will call Advantage again in the future - and definitely with more notice. Paul - thank you for being the thing I did right today!!

For years, I've tried every over-the-counter grout cleaner and it's never made it a single lick of…read moredifference. Today Jeremy came, and in a little over an hour my grout looked brand new. Jeremy was polite, punctual, very friendly and clearly cared deeply about doing a great job. I can't believe I didn't do this years ago.

So I'm not a frequent flier but I have been using Woodard since around 1990. They have always been…read moremost professional and their quality has been too notch. One example is a 10 x 13 heavy wool rug in my living room. I've had it since 2010. About 8 years ago, my dog chewed a hole in it. They repaired it so perfectly, I still can't find the repair. I have two Standard Aussies and this rug has seen it all. This past week, they cleaned stains I never expected to come out. It looks like new and I couldn't be happier. I must also mention the employees are so very nice and really know what they're doing. Thanks!

Great communication. Easy of booking. Brad and Tim were so amazing and friendly. They listened to…read moremy questions and gave me thoughtful recommendations. And the end result was incredible! Plus, very competitive pricing. Highly recommend!

Brad and team were very responsive, and did an excellent job. They were professional and kind to…read moreour dog!

Randy does a wonderful, professional job. He was able to work me in his schedule in a few days, he…read moreis prompt & efficient and the dog stains are gone and my house smells great- 2 thumbs up

From the owner: We have been in the carpet cleaning business for over 15 years. We have researched carpet cleaning…read morefranchises and believe Heaven's Best Service Group provides the type of quality and service that our customers expect.

I was extremely pleased with the service that I received from Zerorez…read more The booking of my appointment on their website was extremely easy. Then confirming and further communications via text messaging was also very smooth. I had no human contact or interchange, until my technician arrived. Typically this would have bothered me, but it worked and everything was done well. My technician called before his arrival to alert me that he was on his way. When I scheduled my appointment, it was for the window of 12 PM - 3 PM. Shawn L was arrived at the beginning of the appointment window and was done and gone by 1:30 PM. When he arrived, I walked him through the rooms I needed done and pointed out the problem areas. I needed their "pet treatment". I tried to do a dog rescue and it did not work out, so I had areas that needed some extra care. I was totally impressed when he was finished cleaning the problem areas. There was stains left and the odor had vanished. Even a couple days later, the odor was still absent. The living room which had no problem areas, looked as good as the day it was originally laid. It was nice to see that they had and used protective coverings for the corners in my home. Zerorez really cares about your home and do their best to protect it. Shawn L., was super professional and polite. His politeness reminded me of the boys on, Leave It To Beaver. It was a politeness that you just don't see anymore and it was pleasing to see. If you've got dirty carpets, I'd recommend that you use, Zerorez. Happy Cleaning!

This company is the worst ! Do not use!!! They sent a technician out to clean my carpets who put so…read moremuch water down it flooded the ceiling below the room he was treating. Now they are not responding to the calls. DO NOT USE UNLESS YOU WANT DAMAGE TO YOUR HOUSE!!!

We have lived in our house for 30 years and have had every carpet and upolstery cleaners do our…read morefurniture and carpet. Andy's certified carpet cleaning is by far the best we have ever expierenced. Most companies are in and out work from a truck, and the try to upsell their products. Andy comes in, measures the areas gives you a firm price and talks about extras up front. He clean a 21 foot sectional, making in look and smell brand new. He started promply at 9:00 we walked trough did the measuring and told me the price and stuck to it. He did not finish until 4:00 p.m. working straight through. The best job ever! He is a great guy, very commited to doing great work. Unlike many other companies did not tack on 3% surcharge for using credit card. Highest recomendation I can give a service company.

Excellent communication gave direct contact information. Offered to go over detailed pricing…read more I only went with another company due to the distance from my home to this location.