They cleaned seven of my eight heat vents we couldn't get the other openned heat vents and then did…read morefive cold air vents. Also the dryer vent. Moises showed me that I needed repairs and when I saw the vents came into my addition built in 1929 and it goes out to the cupboard space out to register. I am grateful for the work done.

I tried to give this company another try. The first time they came the gentleman tried to get me to…read morecash app him and charged me incorrectly. The gentleman charged me incorrectly. I called and spoke to Becky and told her what was going on who said this is not per their policy and not sure why he was doing this. I also spoke to Rocky. They gave me a credit for another carpet cleaning to try them again. I set it up and when I scheduled it they put a note that I didn't owe and had a credit. I was told if there were any issues Becky would call me. Never got a call. A new gentleman shows up today and tries to charge us $70. So I call again. My husband was home, thankfully this was also caught on our cameras, Rocky called the gentleman who then replied to Rocky, "oh ya I remember that incident, that was messed up we lost one of our really good guys & he was just trying to save her money." Really? If he was such a good guy then why was he fired? If he was such a good employee why was he fraudulently taking money on his cashapp instead of having customers pay the company? Completely inappropriate behavior! I can't believe Rocky allowed him to respond that way. My husband was very uncomfortable after that. Never ever using this company again. Absolutely completely unprofessional. It only took him 15 minutes to clean our carpets and he didn't even attempt to dry them.

Doug from HydroSteam did a great job on our office carpet. Only after I moved all the furniture,…read moreeither way, could I see how there was a silhouette of grime around everything. We asked Doug to use a fragrance free product and he gave us the advice that the fragrance free product might not pick up the trapped oils as well, but he did what we asked. Then he called. He felt the carpet really didn't look as good as it could, even though it started out very dirty. So he started twice as long, went through and cleaned it again with a regular cleaner that had a degreaser in it. He left the air movers over the weekend and there wasn't any odor when we opened for business. I know this carpet probably needs to be replaced, but if I can hold off doing that for another year with Doug's help that'll be great for us! Thanks for your fastidious work!

I was so tired of looking at my carpets that I was truly considering having it taken up in one of…read moremy bedrooms. OMG! Doug's team did an excellent job!!! I've never seen my carpets look so good- except when I bought them 10 years ago!!! I really like that they worked around my crazy schedule. They were very punctual, professional, knowledgeable and courteous. I will definitely use them again and will refer to my neighbors and friends. Thanks guys!

Randy does a wonderful, professional job. He was able to work me in his schedule in a few days, he…read moreis prompt & efficient and the dog stains are gone and my house smells great- 2 thumbs up

From the owner: We have been in the carpet cleaning business for over 15 years. We have researched carpet cleaning…read morefranchises and believe Heaven's Best Service Group provides the type of quality and service that our customers expect.

For years, I've tried every over-the-counter grout cleaner and it's never made it a single lick of…read moredifference. Today Jeremy came, and in a little over an hour my grout looked brand new. Jeremy was polite, punctual, very friendly and clearly cared deeply about doing a great job. I can't believe I didn't do this years ago.

Woodard has been absolutely the best company to work with. I had a pipe burst in an upstairs…read morebathroom that caused damage to all three levels of my home. Everyone at the company has been friendly, helpful, and professional from start to finish. Our construction foreman, Kevin, is amazing and absolutely the hardest working person. He is here everyday and his communication is amazing. He talks to me everyday and tells me what the plans are and keeps me informed. He's great about sending texts and leaving messages if I'm busy working as well. I definitely would recommend this company to family and friend!

I had contacted another company for the same work and they were very pushy and only had an opening…read morefor me weeks out. Plus they were a few hundred dollars more. (This was after I was given a quote through fb messenger. So he had never seen our house to give an accurate estimate anyway.) After seeing ProSteam's great ratings on Angie's List for air duct cleaning, I called and was greeted warmly from the receptionist. She was helpful in providing a reasonable time for someone to come out to quote. We were getting our 2 HVAC units completely replaced so we wanted the air vents and ducts to be as clean as can be for the new systems. I received a call when they were 10-20 minutes out and they came out right on time. Two gentlemen (can't remember their names) were very friendly in providing us the free quote. After a thorough walk through, they worked up the pricing and we decided then and there to have them give us a call to schedule the service. This was on a Friday and sure enough on Monday, I received a prompt call to schedule the service to be done. They were able to get me in right before we were getting the A/C replaced so it was a clean as possible for the new units. Our appt. was set for between the hours of 4pm-7pm. Again the service tech called when he was on his way out. He arrived promptly at 4pm. Antoine was very friendly and also wearing a mask for those worried about how they handle Covid. He also wore little booties over his shoes to stay clean throughout the house. For being by himself, he knocked out the job in 2 hours. My husband and I were impressed! All in all, I've recommended ProSteam to a couple friends and have spoken accolades for their professionalism and friendliness. We felt like we were well cared for. Thanks Antoine!!!

8/21/2025 I have never been so livid in my life about carpet. many stains that were minor, I went…read moreand got a towel to show the technician that I can get it up myself. The stain came up with a towel. Why didn't it come up with water an a towel? Going off reviews I should've went with my first mind, but since they had availability the same day, I went with them. My carpet looks the same as if it was never touched.

Wow! Thank you - so much - Paul! You really saved the day for me!…read more For other folks considering this business - go for it! We are having a party this evening, and I usually rent rug cleaners and do it myself - but as luck would have it, I've thrown out my back. So in the nth hour, realizing I cannot do the job myself this time - and checking reviews on Yelp - I called Advantage Carpet & Floor Cleaning. From the moment he answered, Paul was professional and courteous and sympathetic to my situation. He got me in first thing on Friday (The. Next. Day - Friday.) and his price quoted was less than I would have spent on the rental and cleaning solutions. He did an outstanding job, checking all my rugs with a black light to find the areas my puppy has vandalized. He used corner protectors for my walls/baseboards to ensure no rubbing/scraping of his hoses on the walls. Such attention to detail and care! And my rugs look amazing! So. Much. Better. than when I do it myself! I'm a convert, now, and will call Advantage again in the future - and definitely with more notice. Paul - thank you for being the thing I did right today!!

Paul did a great job on making our carpets look brand new! He was prompt, very professional, and…read morereasonable priced.

Tabatha was great!!! She went above and beyond. My carpets look brand new…read moreI would highly recommend her

Tabitha was fantastic! From the moment I called till the time my carpet was cleaned was less than…read more24 hours! Not only that but she is efficient and thorough. My carpet looks great and is already dry! I couldn't be happier. Thanks Tabitha and assistant. Sorry forgot her name but she is very good too. Good value for the money. You will not be disappointed.