They cleaned seven of my eight heat vents we couldn't get the other openned heat vents and then did…read morefive cold air vents. Also the dryer vent. Moises showed me that I needed repairs and when I saw the vents came into my addition built in 1929 and it goes out to the cupboard space out to register. I am grateful for the work done.

Been using this company for years and had been very satisfied. My last appt was not so good. Was…read moretold not to buy Groupon as it would be honored-$78 for 5 rooms. Two guys came out 2 days in a row and had the same problem with the machine. A more experienced guy came out later in the day with a different machine and went over two rooms that had left spots after spraying. He did hallway upstairs and I told him to forget the other two rooms because at this point half of my day was gone. I was satisfied with the way the carpet looked. We were still charged the $78 with no compensation for my time wasted for one morning and one half of a day with two inexperienced employees. Also, they parked their trucks in my driveway and on street in front of house and left several oil stains. Who's gonna get that out?!?The next day I called the office bc the spots from the pretreat were visible again and bc no one bothered to contact me about this inconvenience. I was told they couldn't discount anything and that I was satisfied when they left... I wasn't about to explain to a carpet person that after the carpet dried I saw spots again. I will not be using them again. Customer service is everything.

Doug from HydroSteam did a great job on our office carpet. Only after I moved all the furniture,…read moreeither way, could I see how there was a silhouette of grime around everything. We asked Doug to use a fragrance free product and he gave us the advice that the fragrance free product might not pick up the trapped oils as well, but he did what we asked. Then he called. He felt the carpet really didn't look as good as it could, even though it started out very dirty. So he started twice as long, went through and cleaned it again with a regular cleaner that had a degreaser in it. He left the air movers over the weekend and there wasn't any odor when we opened for business. I know this carpet probably needs to be replaced, but if I can hold off doing that for another year with Doug's help that'll be great for us! Thanks for your fastidious work!

I was so tired of looking at my carpets that I was truly considering having it taken up in one of…read moremy bedrooms. OMG! Doug's team did an excellent job!!! I've never seen my carpets look so good- except when I bought them 10 years ago!!! I really like that they worked around my crazy schedule. They were very punctual, professional, knowledgeable and courteous. I will definitely use them again and will refer to my neighbors and friends. Thanks guys!

Randy does a wonderful, professional job. He was able to work me in his schedule in a few days, he…read moreis prompt & efficient and the dog stains are gone and my house smells great- 2 thumbs up

From the owner: We have been in the carpet cleaning business for over 15 years. We have researched carpet cleaning…read morefranchises and believe Heaven's Best Service Group provides the type of quality and service that our customers expect.

Spoke W/ Kathleen; she is a wealth of knowledge and information and is kind beyond measure. She…read moregathered information and returned my call regarding smoke damage in my granddaughters apartment. Free content evaluation was offered without us having to agree to the use of their other products or services. I would highly recommend Woodard to anyone needing any of the services that they provide. I understand why they have been in business for 80 years!

For years, I've tried every over-the-counter grout cleaner and it's never made it a single lick of…read moredifference. Today Jeremy came, and in a little over an hour my grout looked brand new. Jeremy was polite, punctual, very friendly and clearly cared deeply about doing a great job. I can't believe I didn't do this years ago.

I had contacted another company for the same work and they were very pushy and only had an opening…read morefor me weeks out. Plus they were a few hundred dollars more. (This was after I was given a quote through fb messenger. So he had never seen our house to give an accurate estimate anyway.) After seeing ProSteam's great ratings on Angie's List for air duct cleaning, I called and was greeted warmly from the receptionist. She was helpful in providing a reasonable time for someone to come out to quote. We were getting our 2 HVAC units completely replaced so we wanted the air vents and ducts to be as clean as can be for the new systems. I received a call when they were 10-20 minutes out and they came out right on time. Two gentlemen (can't remember their names) were very friendly in providing us the free quote. After a thorough walk through, they worked up the pricing and we decided then and there to have them give us a call to schedule the service. This was on a Friday and sure enough on Monday, I received a prompt call to schedule the service to be done. They were able to get me in right before we were getting the A/C replaced so it was a clean as possible for the new units. Our appt. was set for between the hours of 4pm-7pm. Again the service tech called when he was on his way out. He arrived promptly at 4pm. Antoine was very friendly and also wearing a mask for those worried about how they handle Covid. He also wore little booties over his shoes to stay clean throughout the house. For being by himself, he knocked out the job in 2 hours. My husband and I were impressed! All in all, I've recommended ProSteam to a couple friends and have spoken accolades for their professionalism and friendliness. We felt like we were well cared for. Thanks Antoine!!!

8/21/2025 I have never been so livid in my life about carpet. many stains that were minor, I went…read moreand got a towel to show the technician that I can get it up myself. The stain came up with a towel. Why didn't it come up with water an a towel? Going off reviews I should've went with my first mind, but since they had availability the same day, I went with them. My carpet looks the same as if it was never touched.

Paul did a great job on making our carpets look brand new! He was prompt, very professional, and…read morereasonable priced.

Wow! Thank you - so much - Paul! You really saved the day for me!…read more For other folks considering this business - go for it! We are having a party this evening, and I usually rent rug cleaners and do it myself - but as luck would have it, I've thrown out my back. So in the nth hour, realizing I cannot do the job myself this time - and checking reviews on Yelp - I called Advantage Carpet & Floor Cleaning. From the moment he answered, Paul was professional and courteous and sympathetic to my situation. He got me in first thing on Friday (The. Next. Day - Friday.) and his price quoted was less than I would have spent on the rental and cleaning solutions. He did an outstanding job, checking all my rugs with a black light to find the areas my puppy has vandalized. He used corner protectors for my walls/baseboards to ensure no rubbing/scraping of his hoses on the walls. Such attention to detail and care! And my rugs look amazing! So. Much. Better. than when I do it myself! I'm a convert, now, and will call Advantage again in the future - and definitely with more notice. Paul - thank you for being the thing I did right today!!

Tabatha was great!!! She went above and beyond. My carpets look brand new…read moreI would highly recommend her

Tabitha was fantastic! From the moment I called till the time my carpet was cleaned was less than…read more24 hours! Not only that but she is efficient and thorough. My carpet looks great and is already dry! I couldn't be happier. Thanks Tabitha and assistant. Sorry forgot her name but she is very good too. Good value for the money. You will not be disappointed.