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    Prestige Landscaping

    2.5 (4 reviews)
    Open 9:00 am - 8:00 pm

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    Driveway construction or installation

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    North Carolina Turf Care - Shrub in front, destroyed by NCTC

    North Carolina Turf Care

    (7 reviews)

    Two years ago I bought a new townhouse in a new development in Raleigh. NCTC had been contracted to…read moremow the lawns, by the HOA, which was (and still is) controlled by the builder. The following spring (2023), NCTC showed up and proceeded to mow down the tall brown hay-like stand that had been left by the Bermuda grass when it went dormant the previous fall. They mowed with large stand-on mowers that are not the least bit suitable for this type of property. They scalped the lawns in many places. It was much the same throughout 2023. At one point there was one fellow who wore dark sunglasses even when it was not sunny. He mowed and behaved in a manner consistent with someone who mostly stays higher than a kite. He would mow random sections of one lot, then move on and do the same for other lots, then repeat this two more times, leaving large swaths of each property not mowed. Throughout 2023, there were tall weeds of various sorts scattered all over the development. In the summer of 2023 I began pruning the shrubs at the front entrance to my townhouse. I did this very properly, use the kind of small pruner whereby you can remove branches without causing inordinate damage to the plant. I even used a laser leveler so that I could get it smooth and straight over the full length of the three closely spaced shrubs, and with the top parallel to the slope. A couple of days ago, NCTC hacked up these shrubs using the kind of trimmer typically used for commercial and municipal properties where there are very large shrubs and hedge rows. This was not a suitable tool for the shrubs in front of my townhouse. After I discovered what they had done, I reviewed my door bell camera video, and saw that the person who did this spent all of 45 seconds doing this to my shrubs and the shrubs belonging to the adjacent neighbor. It was a hack job. No more smooth, even sides. Leaves on the surface of the shrubs chopped in half, leaving exposed edges for disease to cause the leaves to turn dark gray and leave ugly scars. Exposed ends of branches that look like they were broken by hand and twisted off, or cut off using a very dull chain saw, with some branches cut half way and left dangling by narrow strips of bark. NCTC turned my lovely shrubs into a hideous mess. And, they left all of the trimmings, which amounted to about a bushel, lying all over the grass on one side and the concrete drive on the other side, and even on top of the now-ruined shrubs. I discovered this disaster late in the afternoon, and being outraged over it, I called NCTC and complained. The work crew, supervised by a bum who usually just sits in the pickup truck that NCTC evidently bought for him so that he can sit in an air conditioned cab and pretend that he is actually supervising someone, was preparing to leave. The manager at NCTC office quickly phone this bum, and after a little while they came and made a token effort to clean up the mess. June 19, 2024, was the day these people did very serious damage to my property and, most likely, to the rest of the community. This was the day they brought in a pile of stinky, moldy mulch and spread it all around the development. It didn't smell exactly like manure, but it was vaguely similar to manure, and as it turns out, it would be much better for it to have been manure. That night, the night after they spread the moldy mulch all around, I awoke because I was having difficulty breathing. The lingering stench of the moldy mulch was nearly as strong in my bedroom (all windows closed, air conditioner running) as it had been outside when they first dumped it (about 100 feet down the street from my townhouse). The morning afterwards, when I was able to think a little more clearly, was when I realized that the bad smell wasn't really a smell per se, not a smell in the ordinary sense, but rather was mold spores that filled the air the same as pollen. My breathing difficulty was due to the alveoli in my lungs having become clogged with mold spores. The morning afterwards, I discovered that NCTC had used the moldy mulch to cover up a garden hose and sprinkler that were lying along the side of my townhouse. They also had put a bunch of the moldy mulch in the back, in the space between the wall and the AC unit. A few days later I noticed that the mold had spread onto that hose and sprinkler, and also onto another hose that was on a reel mounted to a deck post just a few feet from the pile of mulch behind the AC unit. Eventually, it appeared on my other hoses (I have about a half-dozen), and worse yet, on the underside of my deck, along the length of the main beam adjacent to the wall. Prior to NCTC having dumped this moldy mulch on my property, there was zero mold on my hoses or my deck. It was brought here by NCTC, under the auspices of APAM (American Property Association Management), the company responsible for administration of the HOA, which company is evidently owned by an employee of the builder (LGI).

    NC Turf Care is AWESOME, and I don't say that lightly. We have met and used several landscaping…read morecompanies in NC and Ryan Tyrell impressed us the most in terms of price, quality, and communications. During the course of our very large project, at every step the company met our needs and were flexible and patient about any changes we wanted to make along the way. In fact we had our first and only "HGTV Moment" working with NC Turf Care: we (nervously!) left for a 2-week vacation in the middle of the project. Ryan told us it would be complete by the time we returned. We were obviously concerned about what we'd be coming home to, but upon our arrival we were BLOWN AWAY. Everything looked fantastic! Without our daily interference, Ryan was free to make his own creative decisions and every choice he made wowed us. He clearly went above and beyond, and his calm "aw shucks" demeanor only added to our contentment. We were so gratified. We'd hire these guys all over again, and recommend them without reservation.

    Prestige Landscaping - landscaping - Updated May 2026

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