this company deserves a 5 star They are very professional,…read more And very knowledgeable. not only did they installed a 20 kw at my house but offered me a service contract to keep up my unit . My appreciation to james and his team .

Have used him for my portable generator for a number of years. He is most knowledgeable, friendly…read moreand timely. i strongly recommend.

Excellent, honest, prompt, efficient, and really good guys. I will definitely be hiring them again…read morefor anything I have to do in my house can't recommend enough

Excellent service. I contacted the owner on Christmas Day and he responded. David, the owner was…read morevery prompt in responding to me, giving me a fair estimate and accommodating me at such short notice. Very professional, they showed up on time and I would definitely recommend them. Its hard to find honest, family owned businesses today and I am glad to have found Hardwire Electric. I would definitely recommend them any day. Sam- Davie.

There are some negative reviews, but they are not from South Florida. I have had an excellent…read moreexperience with this company. I went through the Costco rebate program about 4 years ago and , recently had an electrical outrage for about 5 minutes. The generator did not turn off after the electric went back on. It was after hours and a service man came, shut off the generator and said he would be back to replace the switch the next day. Great service!

Horrible experience, they installed my generator without getting final approval from my HOA. Also…read moreI was promised a savings if I just used one electrical box, so I did. I never got the refund and I have called for the past year and a half and the owner never returns calls. Stay away!!!!!!

I would like to thank the guys at Megawattage, I have a Pediatric facility Tender Care Centers, Inc…read morehere in Fort Lauderdale and our generator went out during Hurricane Irma. I called them on Tuesday and they were so nice and polite. They were here by Thursday and fixed my generator. Nothing but a professional company and I would highly recommend. Thank you Megawattage.

Lost power during a thunderstorm. I had guests over for the evening and needed the lights back on…read more I called Megawattage, and they came right over with a portable generator and powered up my house right away. Thanks guys.

A company that arises out of law firms. Their contracts are abundant in red tape, with caveats and…read moresituations to increase costs. I understand it is a complex project that involves both gas and electric, and it took several months just to get the permits. It took my project 9 months to complete. I've had neighbors who got theirs installed by Reliable in 3-4 mos. There were problems I suppose with management organization and things cost me a lot more than initially quoted due to a myriad 'what-ifs'. But it took forever to organize a final inspection. There was little training and seems the expectation is you will figure it out. A couple months after the generator was installed I found the manuals INSIDE THE GENERATOR and they were soggy from the sprinkler system. I guess I should have known they were there and pulled them, but I was oblivious. I asked for replacements because they smelled and were stuck together). NOTHING came. No matter; manuals can be accessed online. The spiel given by the salesman does not mean much. Whatever (s)he says, your costs will likely rise and ongoing maintenance has hidden costs. I am assuming it is the same with every generator installation, so I can say my experience is just average.

Reliable. It's in your name. Therefore I expected reliable service. But know that unless your…read moregenerator is in an easy to access space, they may refuse to service your generator. Mine, unfortunately, is on my roof but there is there an access ladder on the side of my 3 story townhouse. (important to note that my AC is also on the roof and I get that serviced) So thus begins my story. Reliable was recommended by a neighbor to service my all house generator, so I reached out and scheduled an appointment as they were also recommended by the brand of generator that I have. I purchased an annual service plan and they came out quickly, replaced the battery, did a tune up and helped me get it up on line with the app since I didn't have wifi when the generator was installed. I was very pleased with the level of service. Fast forward 6 months when I got a service disruption message on the app. I called to have them come out. Their service rep shows up to do the work but says he has no ladder to to access the ladder that is on the side of my unit and that someone will call to reschedule. I wait 5 days for them to call and then call them back and they say they will be there the next day. Great. The next day I get a text confirming they will be there and that I am the 2nd appointment. 5 hours later I call to see if they are still coming and then they tell me they don't have the right technician or equipment to do the job. All of a sudden it's a 2 man job and they don't have the people to do the work. This back and forth trying to get the unit serviced went on for a couple of more weeks. Customer service is very hard to reach. They will not put you through to the manager, Daniel, they say they are going to call you back, they don't- I actually had to have someone else call from a different number and a pretend address to get through to a live person. Ridiculous! Long story short- they did the right thing and fulfilled the maintenance contract that I had and then promptly sent me an email that they were cancelling future work on the unit given it was on the roof and hard to access. So the three star rating is for knowing their stuff when they actually show up, and fulfilling their obligations which I appreciated. I just wish it hadn't taken so much work. And know if your generator is easily accessible you may have no problems with them. As for me, I reached out to the generator company to let them know of the challenges I had and that they should make note before they recommend Reliable that they should ask where the generator is located.

My electricity kept flickering and going out, and after four separate visits from FPL, they kept…read moreinsisting the problem was on my side. They never fixed anything and left me frustrated and worried. The day after Christmas, I called Perfect Electric and they had a technician, Brian, at my property within two hours, which already impressed me. As soon as Brian walked in, he diagnosed the issue in about five minutes, it turned out the problem was actually FPL's fault and the meter needed to be changed. Brian clearly explained what was going on and confirmed that nothing in my house was causing the issue. He was professional, calm, and clearly very knowledgeable. To my surprise, he wouldn't even charge me for diagnosing the problem. That level of honesty is rare and deeply appreciated. This company is honest, quick, and truly looks out for the customer. If you are having electrical issues and getting nowhere with FPL, call Perfect Electric and ask for Brian, you will not regret it.

I used Perfect Electric multiple times over the years and always had a great experience. When a new…read moreelectrical issue popped up, I decided to give them a call. I set an appointment for 2 weeks out and the gentleman I spoke to said he'd call the day before to confirm. The "day before' arrived but I didn't receive a phone call. As we approached the afternoon, I called up to see what was happening but only got a voice mail. I left a message and hoped for the best for the next day. On the day of the appointment the guys were a no show. My wife called up and got a hold of someone who had no idea about the appointment and in general sounded very confused about the schedule. He said he'd call us back with an update but never got back to us. We called one more time and got the voicemail again. At that point I just gave up. One star for Perfect Electric. Not reliable and not responsive. Wouldn't recommend them at all.

I live in Lake Worth and was with Reliable for almost 12 years. Reliable installed the 27KW LC and…read moreserviced it until they sold to another company. I signed up with RACK because Carrie (left Reliable and now is with RACK) and Jermaine is now with RACK. My generator stopped running. A service tech came out and misdiagnosed the issue. RACK sent out another tech by the name of Matt. He was awesome. Fixed the problem and she's up and running. The CEO, Jesse, the manager, Jermaine, the tech Matt were all outstanding to deal with. Based on my overall experience, I am a raving fan! They turned a negative into a huge positive! A company is only as good as their associates. These people went above and beyond. Bob

Have a service agreement with Rack and when our generator failed during a power outage I tried to…read morecall for service for eight hours and could not get a real person. Each time I called I was shifted from one AI "person" to a second AI "person". Left messages explaining it was an emergency because my wife is handicapped. It is now one day later and I am still waiting for a return call. All I received was a one sentence email yesterday saying I would be contacted but nothing yet 24 hours later!!!!! In frustration I cold called a competitor and explained my emergency and they were at our home in an hour and a half and repaired our generator!! Rack is a disaster, likely having expanded too quickly, and their business is out of control. And I am by background a retired senior executive of a Top 100 Corporation, so I suspect my suspicion of too rapid growth and an out of control current situation is based on real life experience. If you are depending on Rack for generator service I strongly recommend you find another company before you have an emergency like we experienced!!!!!!!!