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    Prestige Custom Stone

    3.4 (5 reviews)
    Open 9:00 am - 4:00 pm

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    Nick's Building Supply - Every pane is bad, trim damaged out of the wrapper,

    Nick's Building Supply

    (76 reviews)

    Unique functionality and captivating designs, but QC is significantly lacking. Our door was…read moredelivered with incomplete and off-center drilling for handle hardware. By the time installer got to hardware the door system was uncrated and installed. Nick's response was that the door should have been inspected prior to un-crating. How to inspect milling until actually installing hardware? A discount was given for the error after much back and forth. Would have preferred to have the door milled correctly, honestly. A few months after install the seals broke in two panes of beveled glass allowing water vapor inside. I had to purchase new sealed units for a local wood worker to install. It was winter so glass was not unpacked until warmer weather. Installer came last week to install the glass and discovered one pane had a scratch across the entire surface. Emailed Nick's for resolution - to date no response. If you do purchase a product from Nick's double and triple check their quality control. My experience is two for two bad.

    As with most reviews you mainly see the bad but our experience was just the opposite. We were…read moresearching for a replacement entry door (36 in and 2 sidelights)and getting insane pricing for fiberglass and wood until we found Nick's. We actually went to the showroom and were given a tour of the facility which was amazing. The price of a solid mahogany door from here beat any price from anyone else.I spoke with Jeff,John,Lou and Ashley during our ordering process and was informed it would be 6/8 weeks and it was completed in about 6. I'm going to tell you this door is like a piece of furniture or even art. The fit and finish is amazing and solid as a rock. Definitely get the factory finish and moldings it's worth it.

    Allied Building Products

    Allied Building Products

    (3 reviews)

    As a contractor, some of the most important things about a supply house is, having your deliveries…read moreaccurate, on time and ease of them receiving them. Allied/Beacon Suppy does all 3!! When you need to stop in their Merrillville Branch, you deal with friendly knowledgeable people, not more you can ask for.

    Our contractors @ DeVault Construction recommended this place as a great alternative to purchasing…read morewindows. This place gets 1 stars for: - Free delivery, right down the street, except it wasn't free - Having higher grade windows with a better price point The rest of the experience completely sucked! After ordering the windows, we realized that fixed windows wouldn't be best for upstairs. After calling Allied, we waited 10 days to hear back about whether or not we could refund the windows. We literally heard back from them a day before delivery! And of course, they couldn't be refunded. Oops, not to mention, that I later discovered they charged me a delivery fee and had to call and have it refunded. What company leaves their customers hanging without any answer for 10 days? What's worse is they don't have a return policy at all! So technically, we could have argued that the windows should have been returnable, but who wants to endure all of that stress?!? Furthermore, is the sickening fact that we had well intended to purchase 7 more windows from them, so the fact that they weren't willing to budge or move on helping us out at all was extremely disappointing. While the sales lady was very nice and helpful, I don't think she advocated enough for the customer, she seemed passive. If taking back one window would have gotten her 7 more windows in sales...well, you can do the math there, it would have been totally worth it!! What's more is that my windows arrived extremely dirty. The wood framing was filled with black finger prints. No one so much as bothered to handle my windows with care. The delivery driver only showed up with himself to drop off two windows at 400lbs each. Who did he expect to help him? The bf had to pitch in and help him unload. That's absurd! The liability should have knocked them down! It's fair to say the delivery driver was nice. To conclude this menagerie of craziness, I had to ask one of the sales ladies to have their branch manager contact me.... he should have reached out, if he cared! He was nice enough, but didn't address any issues, except to say that they would offer some sort of discount on any future windows purchased. If a company can't/won't rectify the current issue, I have no faith in spending anymore money with them!

    Prestige Custom Stone - buildingsupplies - Updated May 2026

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