The staff is nice. They gave good advice and alternative options. The bad part is they don't have…read moreenough staff and busy. Therefore the wait is very long 2 hours plus at minimum. Its also very pricey so have you money in order. Some tips are bring a drink, snacks, charger and entertainment. Also have nothing else's to do for the rest of the day. Basically treat it as an emergency room for humans.

Our family had a bad experience here. All I can say is that this place cares more about earning a…read morefew thousand dollars than they do about your pet and you. Our cat had a terminal illness with tumors in his over extended twice the size belly. Only a cat scan showed it. But they didn't say that to us and it wasn't performed there. We were sent home with a 10 day supply of antibiotics. Our cat suffered for 2 more weeks before we took him to a different vet. It took her less than 10 minutes to find the tumors and because the cat was having a difficult time breathing and couldn't be cured: together we made the humane decision to put him down. We spent THOUSANDS of dollars at this vet and they could not figure out what was wrong with him. I'll tell you something though: they knew enough to ask us to pay for every other test imaginable; just not the one that would have helped our cat from suffering. Horrible, absolutely horrible experience here. Don't take your pet here. You will be robbed to the tune of a FEW THOUSAND dollars and your pet will not get the humane care it needs. This place needs to be put out of business.

St. Charles Animal Hospital offered a friendly, efficient care for our new puppy…read more I brought my 10-week-old Mini Schnauzer here for his first appointment, and the experience was excellent from start to finish. There was very little wait, and the whole team was fast, friendly, and welcoming. Everyone, from the front desk staff, to the vet assistant, to the veterinarian, was patient, informative, and happy to answer questions. It had been many years since I owned a puppy so I genuinely appreciated how clearly they explained everything. My dog also appreciated the visit because he got plenty of treats, including one of those dental chew bones, which has quickly become his favorite. Another plus is the parking since they have their own lot with plenty of spaces, which makes the visit easy and convenient. Overall, it was a great first experience, and I'm glad to have found a place that takes such good care of my pup.

We have a very nervous Baby. SCAH went the extra distance to help her relax for the simple…read moreprocedure. Thanks.

Took my 2 cats in for annual check up and shots. Staff were so kind. High energy and friendly.read more

We have a Wellness plan and it was time for the fur baby to get another comp exam to ensure he's…read moredoing well. I decided to try the location closest to me. I called several times but no one answered. I finally decided to drop in during my lunch break just to make an appt. I've noticed one young lady primarily at the front working hard & multitasking. She apologized & said it's just her trying to take calls, check new clients in, & check people out. This is stressful and super annoying for clients... Later that day I noticed the vet needed a stool sample. I had questions but no one was available to answer my calls. However, when I delivered my dog for his check up, the team took good care of him. Called me 2x explaining what they noticed (he needs to lose a couple) & found a little debris in 1 ear. I authorized the cleaning & was able to purchase the ear cleaner from them which was convenient since Amazon didn't have it. The doc was taking wellness visits in between surgeries. I think Banfield can drastically improve the Customer Experience by adding at least 1 more front-desk employee. I shouldn't have to burn up precious time and gas to make appointments & ask basic questions.

Very professional staff, a family practice with a very caring front office receptionist and kind…read moreand responsive vet techs. Pricing seemed fair and follow up exceptional. Kudos to Brandi, Taylor, and Megan. A al Arnold Schwarzenegger.... we'll be back!

This is the greatest animal hospital in the area. My guinea pig Casper had a tumor in his belly…read moreand Dr. Miller and his staff removed the tumor and took excellent care of him. Casper is now healthy and happy!!! He is running around in his cage and popcorning. Dr. Miller and his staff are loving and caring people. You can tell they adore animals!!

It took me a long time to find a vet in this area that I like. Everyone who works there is…read morefriendly. They are reasonably priced and extremely honest. Thank you so much!

Whenever I call to ask for an appointment i am told they are not.accepting any new…read moreor.former.patients. My dog.is a former patient so I guess I have been blackballed. My one experience was just okay. I was charged 50 because at the time.my puppy's collar was on too tight as to the reason he wasn't eating much.

Dr. Eric, his Vet Tech Eric and the front end staff are HANDS DOWN the BEST in NOVA! He's been…read morecaring for my dogs for almost a decade. I took my Bully to him yesterday and they treated my dog with love and care. He fully explained the issue and gave us some meds and recommendations to get Brutus back to the path of wellness. I will not go to any other Vet other than Dr. Eric....he's the truth and it seems my pooch is already feeling better. They have VERY good fees and regardless it's worth every coin spent! Nova Mobile Vet is the place you want to take your pet!

Everyone here is very pleasant and helping. Makes me feel special, great location, easy to get to…read more Always look forward to going to this dentist office. Highly recommended!

Today, my best feline friend, Khloe, had her first chance to meet Dr. Nickens…read more Khloe much prefers a mobile vet to having to get in a lousy cat carrier and go to an animal hospital. Khloe will soon celebrate her 15th birthday and is set in her ways. She's really not "into" hanging out with a veterinarian, but that's life. She made a lot of noise to let me (and Dr. Nickens) know that this exam was not on her schedule. But Dr. Nickens was very patient with Khloe, calmed her down (even long enough to take a blood sample). Dr. Nickens was great, and her fees are extremely reasonable. I highly recommend her.

Dr. Nickens was great to work with given the circumstances. She was very compassionate, kind, and…read morecaring and went out of her way to ensure we understood the process. I'm grateful to her ensuring my dog, Blu, was as comfortable as she could be in her journey to the Rainbow Bridge. I highly recommend this local vet for at-home euthanasia.

Highly recommend. We have used home vets for the past 10 years and they have all been good. We…read morehave a new service dog for my son and Dr Marohn came highly recommended. She is not only an excellent vet but she also does all the paperwork we need for insurance and for the service dog organization from which we received the dog. She is organized and takes careful notes. We have two dogs and it is definitely cost effective to have her examine more than one animal at a time. She is transparent in her pricing and the ease of having her come to the house really helps with our elderly dog and cat. I like her calm demeanor and her willingness to listen. She offers pros and cons to various treatment options which I like.

Dr.Marohn was wonderful with my 2 cats! Having her come to my home as opposed to trying to coax my…read morerather large cat and some what shy cat into a carrier was a God send! The tiny extra cost for the house call far outweighed the alternative for my cats! George and Tina you have your new vet!!!