I am the parent of eight children and have been using the services of Prep Matters for many, many years. For all this time, I have been exceptionally pleased with the instruction and the results. I have, most recently utilized the services of Sunhee, an SAT tutor who has singlehandedly enabled my daughter to raise her SAT score by over 200 points. The experience of SAT test prep, which can be grueling, unpleasant and painful, has been actually enjoyable for my daughter. I think this has much to do with the relationship and rapport she has developed with Sunhee. From the first session to the last, he has been responsive, supportive, encouraging, and motivational. Sunhee is not the only tutor who has yielded exceptional results for my children. Both of my sons also used Prep Matters tutors, and I was equally and exceptionally pleased with the academic support and guidance they received. In all cases, my kids reached their target scores as a result of the instructional tips and strategies the tutors provided and were accepted into competitive colleges. I have also known Ned Johnson, the owner, for over two decades. He is an incredible person, dedicated to achieving success for all Prep Matter students. He has called me at home to discuss my kids' progress and has personally met with my kids when they have struggled academically or needed an extra boost of encouragement. He cares about each and every student who walks through his doors, remembering their names and stories long after they have graduated from high school and gone to college. Ned is an extraordinary man and the example he sets is on full display in the staff he employs. His tutors work hard to achieve results, embracing the same values inculcated by Ned. In many ways, Prep Matters feels like a family. This is a personal tutoring experience that adapts strategies specific to a child's needs. This daughter is my youngest and will close this chapter of my life. I will always be grateful to Ned and to Prep Matters for being there for me and my kids--for believing in them and working with them to create the best possible outcomes. read more

I can't say enough in support of PrepMatters. It is an incredibly nice, well-run, welcoming company with an enormously talented and dedicated staff. For quite a while, we've worked with math tutor Sharon Kim in the Bethesda office and absolutely LOVE her. She is really great about learning each kid's way of learning and then teaching effectively to that. Also, my son just really enjoys spending time with her and doing all the math they do. I'm super fond of her as well. We also worked very briefly with Moose in the Tenleytown office. He is a physics whiz and the brevity of our working relationship was only because my son had no teacher at school so needed guidance until one was hired. Moose was the perfect interim! I have recommended both him and Sharon many times. We have also worked with PM in the college counseling realm. Full disclosure- I have my own college counseling business, but my son and I didn't want to work together during his application process. So, we interviewed several companies and immediately chose to partner with PM's Maureen Delaney. She is wonderful, and my son loves working with her. Lastly, I'll note that Ned Johnson, founder and leader of PM, is a terrific human who is deeply committed to and knowledgeable about education, development, and adolescent. It's been a pleasure to get to know him, and I highly recommend the books he and Bill Stixrud have authored. The prices aren't low, but honestly, I feel great about paying such a caring, supportive group of people. Their help has been worth every penny! read more

Ned and everyone at Prep Matters are incredible! All 3 of my children worked with Ned and his team and we had the best experience ever! We recommend PrepMatters without any hesitations!! read more

All four of my kids have used PrepMatters at different times and we have been very happy. My older kids used them for Sat Subject tests and our daughters prepped for the standardized SAT/ACT tests. We had some of the test prep that was distance learning and some that was in the office one on one. I will say that we were pretty specific about what kind of test prep we wanted and tried to match the kids with the tutor. If I didn't know, I asked. My kids are all a few years apart and the rules for the colleges seem to always be changing. Our family found Ned to be really on top of what was going on and also very responsive to emails and questions. Additionally, he is seeing kids from all over the DC area so I felt like his assessment of the situation was better than our kids school counselors. read more

Dr. Kathleen O'Connor is in the very top in her field. Anything she touches can only be good for students and their families. I personally credit Dr. O'Connor for whipping me back in to shape after I failed out of the University of Maryland. Not only did I get back in to Maryland but I ended up with a grade point average over a 3.0. A few years later, I went on to get my Doctorate and currently enjoy a very fulfilling career in health care. I encourage any student or family member that is in need of direction and a no nonsense approach to seek out Prep Matters. read more

I have been very disappointed with Nicole in PrepMatters in McLean she worked with my daughter for over eight months and did not even know what grade she was in . Waste of our time and money always the schedule and appointment was wrong ended up waiting for over 3 hours for my daughter at the end we didn't get the results we were looking for. Please safe your money or go somewhere else read more

Natalie Lempert is unprofessional. Said she would text to confirm an appointment in the morning. My daughter shows up for her morning appointment; Natalie does not. There is no text. No other message with any explanation. This was the second time. read more

PrepMatters is top notch in testing preparation. We have been working with Ryan Warren to prep for the SSAT, SAT and ACT. His breadth of knowledge and ability to prep students for these tests is incredible. PrepMatters paired us based on some basic questions about learning style and interests. I enjoyed having one outstanding tutor who was able to quickly home in on areas to improve. As a result of hard work, I was able to sharply increase my score. Thank you PrepMatters for working with me to succeed on these tests! read more

Prep matters allowed my daughter to keep her A/B average in Algebra all year, dont know what we would have done without their assistance!!!

We had a very positive experience with Prep Matters. The office staff was responsive and helpful. Our daughter took timed practice tests at the center which were professionally run, and undoubtedly prepared her for the "real" thing. Out tutor was excellent - not only substantively, but also in terms of motivating our daughter. He was patient, firm, and has a positive energy like none other. He was also accommodating in terms of our schedule, and supportive of me (her mom!). Prep Matters definitely played a role in our daughter's scores improving. It is wonderful to have a full-service tutoring center like Prep Matters! We will definitely be using them for future tutoring. read more

Waste of time, incompetent staff, over priced, and underwhelming. Take your money elsewhere. I've been mis-scheduled several times, never had a tutor be on time, and have found the tutoring itself to be very sub par. read more

I'm very pleased with our experience at PrepMatters. From the initial contact to the weekly tutoring sessions, we received excellent service. My daughter's confidence and test taking skills increased tremendously. They get to know their students personally and connect them with a tutor that matches their personality well. The reception area is comfortable and inviting and the staff members are very welcoming. We are completely happy with our decision to use their services. read more

Waste of time. Everything Laura covered was available online. Scores did not improve.

I had one of the worst customer service experiences of my life at this business. I contacted Prep Matters looking for an SSAT tutor for my 11 year old son. I spent an hour on the phone with one of their managers who explained the process and scheduled a 3.5 hour long baseline practice test for a Saturday. My son took the test and we were assigned a tutor. The tutor called me to discuss the test results where we realized they had given my son the WRONG TEST!!!!! They had given an 11 year old the high school test. Are you kidding me? So now I have a kid who already feels uneasy about his test taking skills and you've traumatized him for 3.5 hours?? And the worst part was that nobody apologized!! I spoke with the tutor, both center managers, and the regional manager. I just don't understand how something like this happens. THIS IS WHAT YOU DO. How do you give the wrong test?? When I asked for a few hours of complimentary tutoring to make up for their clear error, it was as if I had three heads. They said they had never had anyone ask for such a thing. Instead, they would make an exception and if my son wanted to take the correct practice test, they wouldn't charge me for it. I literally started laughing at that. I have never encountered a group of people who are so defensive and unwilling to admit that a mistake was made. I realize they have a great reputation, but my experience makes me question what that reputation is based on. There is no way I would ever give one red cent to this company!!! read more