This review is for the follow up customer service I received from Omer. I appreciate how he took…read moreaccountability for the oversight of cleaning the roof portion of my dryer vent however, neither of them going in and getting the inside of the house portion. I'm very happy with the customer service I received and communication was excellent. I will not hesitate to use them in the future.

Everything from start to finish was top notch. From the beginning they got back to me right away,…read moreanswered all my questions, and when the technician arrived he explained everything. I only had our dryer vent cleaned and some hose replaced but he still went into the attic to inspect the line. The only thing I wish they would have done, was removed the lint filter and cleaned as well. But would definitely use again.

Duct X does so much more than just duct cleaning! Gal, our wonderful tech, was knowledgeable and…read morebeyond helpful :) We had just bought the house and Gal did an inspection & showed me pictures he took of what needed to be done. We had the HVAC vents cleaned which included cleaning all vent covers, they did a chimney sweep & chimney repair, converted the fireplace from wood burning to gas, and Gal was so wonderful to change the lightbulb on the front porch ceiling for me. So happy with Gal & Duct X!

DUCT‑X provided an excellent experience from start to finish. Daniel and Edwin were truly…read moreprofessional, thorough, and respectful of our home. They left the work area spotless, and the quality of their service far exceeded our previous experiences with other companies. We are fully satisfied and highly recommend DUCT‑X.

Matt got back to us right away and no surprises…read more He has a flat rate I think but once he gave the price there were no add ons and my parents haven't cleaned their chimney in nearly 20yrs He walked them through what kind of flue set up they had just for awareness as well as opening because it had been so long since they used it and my parents are in their 70s now so it was great to have someone go the extra steps to explain. Incredibly dirty job but didn't leave a spot. no add on cost or even telling my parents oh bc it's so dirty maybe increasing the charge Honorable gentleman... it's rare these days to find this level of commitment to craft. Everyone is so happy.

Guys who came out were pleasant and tidy. No idea how well they did with the chimneysweeping since…read morewe haven't used the fireplace BUT they told me about a problem while I was in a meeting and couldn't pay close attention to their explanation of a new problem they wanted to go to work on before my meeting ended ... so with half a brain I agreed, and it ended up costing me way more than other people I polled for estimates after the fact. Anyway, should you really trust when a business has only 5-star reviews? (Hint: no.)

Called for repair. Same day response. Courteous and proficient. Fixed issue, cleaned up, friendly…read moreand professional. Highly recommend him.

Mr. Hammond installed a new chimney crown and cap for me for a very reasonable $1000 (including…read morewaterproofing it with a sealer). Another company quoted me $2600 for the same. Timely communication, he came at exactly time stated on both days. He told me he has been doing this for 37 years since 1985, I can see that he has plenty of experience and knowledge in this profession. He also quite nice too, Mr. Hammond installed a garden hose hook and didn't ask for anything extra. Anyway, Recommend for your chimney

I contacted this company to look at my chimney. The technician not only cleaned my chimney…read morebeautifully, he educated me on how a chimney functions and how to take care of it. He was honest and kind and affordable! I referred him to others that I knew who could utilize his services, he's that good! I highly recommend his services!

Kevin is a class act from start to finish…read more His quotes are honest and his willingness to work with you on scheduling is amazing. Although he starts at a higher price point than some, he includes a lot of services others charge extra. And he doesn't pad the bill with unnecessary charges. Top hats off. Every chimney has a silver lining. Five stars. Highly recommended.

Regina's communication in scheduling was great. Abraham came…read moreout and provided an estimate to help fix out vulnerable chase cover where critters and water were starting to collect. He gave me options and explanations and communicated the issues really clearly. He came back in 2.5 days and installed a custom made metal chase cover, removing the old nasty one. He's awesome and I'm very thankful to have had him doing this work for us! Thanks abr

This company s trustworthy in their work and their quotes. Roman is excellent at his craft and…read moretakes his work seriously. I am very happy with the outcome and the price of the job.

Three years ago, they had a two-person crew come to clean my air ducts with a vacuum and brushes…read more It was a great quality service and I called them again this week. On Tuesday, a guy named Ron from Clean Air Pro came with a drill-powered chimney sweep kit that costs $40 online. He refused to use the proper equipment, claiming a chimney drill power kit is how they "always clean air vents." The online statement on clean air pro specifically says "we use specialized equipment - vacuums and rotary brushes, among others-to complete our tasks." And it was very different from the top notch service I received 3 years prior... Their office first said they'd get back to me in a day, but then the owner, Ben called and did his best to make it right. Ben managed to find a team that could make it out the very next day (which is very short notice, so was much appreciated) A crew including Alex from Houston came to do a "fix" - and they did a phenomenal job! They not only put plastic to cover surfaces and protect from dust, they washed the registers and primed them, they vacuumed (see pic) with the proper equipment, got so much dust out , they sealed off the sides of my register boxes since attic dust was coming out (such great attention to detail!), they even cleaned out the box under my AC that I thought was beyond hope! So grateful to the company for making it right, to Alex and crew for the hard work, and to Ben (who's following up with more training to ensure his team follows exact same procedure as Houston).

Had a technician come out to evaluate our air duct system and give us an estimate. The technician…read morewas out here roughly 10 minutes at most, checked two attics and told us we had mold and that it would require a major cleaning and sanitation. He first showed me the picture he took of our downstairs attic and then the part that to me was very hinky was when I asked to see the picture of the second unit, it took him several minutes of scrolling through his phone to find another picture that showed a moldy unit. (If the picture was just taken it would've been right there next to the first picture.) Estimate was over 3K. I had another company come out two days later and they said we had no mold and the estimate $1100. I'm going with the second company who spent 30 minutes going over everything and making sure that they provided an accurate estimate versus the service we got from Clean Air Pro. The other major negative was the person didn't even put up the stairs back to the attics and left my back door open to the garage.

I called on Friday afternoon, Jonathan came out Sunday morning. Took about an hour to clean the…read moredryer duct and pull out a ton of lint and birds nests. Super fast. And my dogs liked him, too!

Amazing service. Very highly recommended them. Most likely saved us from buying a new dryer. We had…read morenever had our dryer professionally cleaned. Very honest & great to work with!