I was hoping for a very simple and easy exchange when I had gone here to get my prom attire for my significant other and I.
My mother had recommended the place as it was a family friend. So We took the hopeful chance :)
Everything's great, we walk in and address ourselves and what we'd like done.
My partner goes first and she has her tux jacket brought in to be more formed and fitted to fit her curves more.
No problem, the owner leads her up to the mirrors and just starts stabbing away at her with pins to keep the suit in place.
MIND YOU. He's taking no measurements, no notes of what we wanted done down.
So we had full trust on this guy.
He asks if it looks alright, and she says yes; entrusting this "professional"
He takes it from her and then it's my turn.
The changing rooms seem like shittily done construction rooms that were diy'd from YouTube.
I come out with my dress and stand before the mirrors as my partner just did.
He asks me what I want done; but dismissed me once I start talking and just does what he feels should be done.
I told him I needed to take the waist in, shorten the length of the dress from the back to front, shorten the strings, re-adjust and re-size the simple bra cup padded in the top, and resize the hips of my dress to fit my more tightly as well as adjust my thigh split.
We handed our attire to him and paid the total of $$$$$147
Yikes. But hey, it's our prom !! :) we earned it I thought. So we paid and waited to pick up our outfits on the 21st of may.
He handed us a ticket that only gave us the date of when to pick up our goods. Along with our ticket number.
We come back on the 21st, slightly after opening hours, because we weren't given a time to pick up our stuff, and we figured.
"He just had weeks to finish, he's gotten have it ya know?"
What's the harm.
We walk in and he looks at us with such disgust, he also never wears a mask, and isn't fully vaccinated for being a very old man.
we smile regardless and wave and ask if our stuff is ready for pickup.
He says
"What stuff? Who are you?"
And we look at him all confused and hand him the ticket he handed to us prior.
He still doesn't know who we are or what our "items" per se are.
We're kinda irritated because like. Dude? What?
And so we finally re jog his memory eventually
He tells us that our stuff isn't ready yet. And to come back at 2pm
We aggravatingly leave and come back at 2.
He doesn't let us try on our stuff in the store so we end up having to go home to try everything on.
And ew ew eww.
My partners tux from the front was all bunch and while yes it was taken it, it wasn't like what we paid for. The back had a bunched up ruffle that was impossible to iron out.
My dress wasn't even touched!!!
The dress was exactly the same.
Except the thigh split was cut so high that when I put it on, my whole was out! Ahhh
We had our parents call back the store and talk to the owner.
They were as enraged as us. :(
He said it was no problem and that he could re fix the dress- just bring it in right away.
So I did.
He re-fitted me and said he couldn't do what I originally asked for.
And I was pissed because on the phone he said he could, and we had already paid for everything!!
And prom is in 6 days.
He refused to cut the length of the dress
He refused to resize the cups and top
He refused to take the waist in and hips
He refused to fix anything- without trying to RECHARGE ME FOR MORE!!
Ugh sickening.
Trying to charge me for what I already had paid for.
Never coming back her read more