Reading the bad reviews is something I should have looked at before we toured the dirty, dingy and…read morein some parts run down property; but we still need a place, badly and this garbage company can't seem to get their information straight, whether it's included amenities, fees or eligibility criteria. In a way I'm glad they rejected our application but it's immensely frustrating and stressful to think things will go your way only for them to remind you that even with all the flaws in their operations you somehow have more that they determine at their own discretion and can't overlook, it came down to an income deficiency that we thought we had covered only for them to shoot us down with information different from what we had read. What a terrible company and I suggest everyone read reviews before doing business with them!

I'll be honest. I was nervous renting with them based off all the reviews. But I also know 9 times…read moreout of 10 people only leave reviews if they are unhappy. I personally am very happy with my experience, and if the opportunity arises again to rent from them. I'd be happy to. They were more than fair when it came to the move out inspection. They were as fast as possible when it came to maintenance request. They were polite when reaching out for anything I needed. Respect goes both ways, if you show respect. You'll usually receive it back. As long as you abide by the contract you signed, treat the home as your own, and pay your rent on time. You're more than likely going to be fine. There was a mix up at move out, and they were quick to go above and beyond to make it better.

TM Company founder and CEO Tanner Morgan is an exceptional property manager. I hold him and the…read morecompany in very high regard because of his professionalism, knowledge, amiable personality and general "know-how" when it comes to anything related to renting and managing properties. He has also demonstrated considerable skill in mediating issues with tenants. Hiring this company was one of the best decisions we made to protect our investment. We have no problem rating him and his company with the highest marks and gladly recommend him.

Tanner is the best! We live in California, so very dependant on his expertise! We just recently…read moremet him on a trip to Alabama and had a delightful first meeting. He is "the real deal"!

My husband and I had a terrible situation happen in Alabama that made us wary of becoming residents…read morein 2020. Rudy and his family not only assisted us in becoming tenants in a beautiful home but checked on us, invited us out to become acclimated to Alabama and we're very down to earth and warm. We had issues with our rental that they addressed and when we moved we were charged for cleaning though it was done and carpets too( we lost the receipt in the move) we were given majority of our deposit back. We were let out of our lease graciously. They're real people with stuff like everyone but it makes me want to rent front them again if we were to ever move back to Alabama. We love the Rudolph family and appreciate them.

I have had a great experience with Rudulph Real Estate! I have been with them since 2010 and they…read moreare prompt on maintenance issues being resolved and they are always helpful if I have an issue and I call. They are very knowledgeable and very professional. I recommend Rudulph Real Estate to everyone looking in this area. And, if you want to purchase a home --- they can help you with that, too!

Very prompt and helpful providing photos of a property while we are in another state. Thank you!read more

Tamara by far is the BEST!!!! She always exceeds expectations and is always punctual, reliable, and…read moreknowledgeable. I work with many real estate agents, and she by far is the best one yet. She also has saved the company money by finding us the best tenants.

Excellent service and very responsive. Drew was on top of everything from start to finish!read more

Trista was fine until the very end and then started ignoring my emails for weeks at a time…read morerequiring multiple follow-ups. Also paid for professional carpet cleaning and still they kept hundreds from our security deposit. Pretty crappy way to end a lease.

I have been trying to get water damage repaired in my unit for going on two years. Some of that…read moredelay is due to me being out of town much of the time, and in order to mitigate that, I try and give them weeks if not months notice as to when someone can be there to meet them. Communication goes unanswered. I have had maintenance requests closed without the work being done or without them checking with us to see if the work has been completed. I am beyond frustrated at this point due to the lack of communication. It is almost almost impossible to get in touch with anyone by telephone at the office. You get someone at a call center who says they will take care of it and then you never hear back from them. I am at the point where I feel like leaving reviews wherever I can, in an effort to get someone that is willing to follow through to call me back.

One star only because there is not a negative 10 star rating available. An absolutely horrible,…read morelow-action, poor-response company to have to try to deal with. They appear to consistently demonstrate selective enforcement of HOA rules. They project an astounding pattern and practice of brushing off customer concerns and a profound lack of professionalism. Their dubious and distasteful business practices appear to also include collecting resident homeowner fees, circumventing communication and then looking the other way at continuing HOA violations. Not sure if it is attributable to callousness or incompetence, but it clearly appears to be a lot of both.

If I could give zero stars, I would…read more My experience with this rental company was deeply frustrating and unacceptable. Throughout my tenancy, I submitted multiple maintenance requests for issues including mold on the walls--an issue that was never properly addressed. One request was even denied outright by a property manager. I was consistently ignored or given vague, non-committal responses with no real action taken. Upon moving out, I was shocked to receive notice that not only was my entire security deposit being withheld, but I was being charged an additional $1,550 for repainting due to "dark spots" on the wall--spots that were clearly mold I had reported numerous times. Despite my repeated attempts to get clear answers, I was met with silence or vague explanations for over a month. I eventually did recover my full deposit, but only after persistent follow-up and pressure. No tenant should have to fight this hard for what is legally theirs. Beware of this company. If you rent from them, document everything, insist on written responses, and stay vigilant--especially when it comes to unresolved maintenance issues. Their lack of accountability and failure to uphold basic standards of habitability raise serious concerns.

They are the absolute worst rental property in the state. Don't rent from them. You will regret…read moreit!!!!

Watts Realty Company is an excellent choice for property management in Birmingham. I have a…read moreresidential property in Trussville that was rented in 3 weeks from proper pricing for the area. I have been very pleased with my tenants and communication regarding repairs, lease renewals and payments.

I have been a loyal renter of Watts for years now. Great properties! They are very willing to…read morelisten to advice on how to better improve their services, which means they are consistently striving for greatness.