While my experience there is ALWAYS pleasant and Noah is one of the BEST employees/managers he…read morealways keeps what I get stocked its really disappointing how a company will allow you to receive rewards points but don't allow you to use your rewards points on what you want. Very disappointing and this is in no way a reflection on Noah on his team this is a reflection on the company themselves

The worst experience I have ever had at a vape shop, and I have been to A LOT of vape shops, I'm…read moretalking hundreds. I worked at a smoke shop myself for 2 years, so trust me when I say I have a lot of experience in the industry. I went in to purchase some coils for my box mod, I asked the employee 3 seperate times if they were the correct coils, i said the exact model and brand each time, all 3 times they said it was the correct item. I purchased the item and walked out only to find it was not at all what I had asked for. I went back in to exchange the coils and was told that they would only exchange 2 of the 3 coils in the package, as "they usually wont exchange items at all". I tried to be calm and ask kindly to either get what i paid for or get a refund, I was met with a screaming employee who called me blind, stupid, a bitch, and a pussy... I then told him I will either he getting my product or the cops will be there shortly. The employee responded by saying and I quote "get the fuck out of my shop right now or ill beat the shit out of you and give you something to call the cops for" he then ran from behind the counter and got up close in my face, and yelled spraying spit all over my face while bumping into me. Might I add that there were other customers inside who seemed very uncomfortable and scared with the situation! The employee repeatedly yelled at me to "get the fuck out and call the cops or get fucked up and have a real reason to call them" I had a large portion of the interaction recorded as he was getting increasingly violent. Obviously I called the cops, the employee fled the scene in his truck. The cops were very helpful, they were able to get my refund and said that they get complaints about Vape City constantly. Absolutely unacceptable! I was truly shocked by how horrible and rude the entire staff was. It was truly shocking, do not ever shop here! I did not know such terrible service could exist. I will Absolutely never return. Plus the prices were absolutely ridiculous, almost 2× as high as standard.

We always have a great time upon entering this establishment. Everyone is kosher here, from the…read moreemployees, to the owner, to the owners girlfriends dogs. Huge selection to choose from & they always have different flower to choose from each week. I haven't tasted not one bad flower yet. A lot of bang for your buck which is a pretty big dill to me. :p don't be a sour pickle, go see for yourself. We do miss the doggy cbd treats tho.

From the owner: If you’re looking for any tobacco stores near by , come by we have everything you need ! We offer…read morequality products for a good price !

Service was great, got a few free samples. Had a great variety of gummies. Fairly priced & worth…read morethe money.

Extremely grateful for all the products and info I have received from the amazing staff. They…read moreprovide outstanding customer service and they really take the time to get to know their customers. My excruciating back pain and hip pain is now bearable and I'm forever freaking for this place!!

love mr nice guys! always have what i need for a great price!! thank yall for the great service!read more

BAD ASS CUSTOMER SERVICE!!! Love Vape Valley!!! This store…read moreis close to my house, open 24 hrs and the staff is always really helpful.

James is the best. Keep it up James..they had everything i needed. We appreciate you thank you for…read morethe service anybody needs anything this is the spot to go

Aaaww...I love that place! y'all gotta go back and give 'em another chance! I think they're great,…read morenever left there unhappy.

Bought a defective cbd oil and they wouldn't return even sold me another pen saying that was the…read moreproblem. Worst service possible.

Friendly and welcoming make it my weekly stop in and check out what is new. Prices are reasonable…read moreand product extraordinary

Customer service is tremendous! Good choices! Great reviews too…read more Gerri Fedorovich

Two of us walked in just looking for cold THC or CBD infused drinks. When we walked in it was…read moreobvious they didn't have them but we wanted to ask if he knew who did, that was all. Two of us stood there for nearly ten minutes never being acknowledged even when there was a break in the guys selling and vaping routine. Never looked our way and we left. Might wanna put a little effort into hospitality. Could go a long way