While my experience there is ALWAYS pleasant and Noah is one of the BEST employees/managers he…read morealways keeps what I get stocked its really disappointing how a company will allow you to receive rewards points but don't allow you to use your rewards points on what you want. Very disappointing and this is in no way a reflection on Noah on his team this is a reflection on the company themselves

The worst experience I have ever had at a vape shop, and I have been to A LOT of vape shops, I'm…read moretalking hundreds. I worked at a smoke shop myself for 2 years, so trust me when I say I have a lot of experience in the industry. I went in to purchase some coils for my box mod, I asked the employee 3 seperate times if they were the correct coils, i said the exact model and brand each time, all 3 times they said it was the correct item. I purchased the item and walked out only to find it was not at all what I had asked for. I went back in to exchange the coils and was told that they would only exchange 2 of the 3 coils in the package, as "they usually wont exchange items at all". I tried to be calm and ask kindly to either get what i paid for or get a refund, I was met with a screaming employee who called me blind, stupid, a bitch, and a pussy... I then told him I will either he getting my product or the cops will be there shortly. The employee responded by saying and I quote "get the fuck out of my shop right now or ill beat the shit out of you and give you something to call the cops for" he then ran from behind the counter and got up close in my face, and yelled spraying spit all over my face while bumping into me. Might I add that there were other customers inside who seemed very uncomfortable and scared with the situation! The employee repeatedly yelled at me to "get the fuck out and call the cops or get fucked up and have a real reason to call them" I had a large portion of the interaction recorded as he was getting increasingly violent. Obviously I called the cops, the employee fled the scene in his truck. The cops were very helpful, they were able to get my refund and said that they get complaints about Vape City constantly. Absolutely unacceptable! I was truly shocked by how horrible and rude the entire staff was. It was truly shocking, do not ever shop here! I did not know such terrible service could exist. I will Absolutely never return. Plus the prices were absolutely ridiculous, almost 2× as high as standard.

Service is amazing from everyone at every location I've been to. I used to work in a similar…read morelocally owned shop, and while the selection at Mr Nice Guys isn't as expansive and isn't always as budget-friendly, I've been better satisfied by what they have on the shelves. So, I'm sure the other shops are just throwing whatever out on the shelves they think will sell, whether it's good or not. I've NEVER not enjoyed a product here. Used to frequent the Airline location because it was near my old apartment, but the Port location is also pretty close to my new place, and I've been equally satisfied by the customer service across the board. I've also been to the Yorktown location once. It is VERY nice to know there's a location pretty much anywhere in town I'll be, too!

Let's talk about how awesome Mr. Nice Guys on South Staples. Awesome rotating staff, great…read moreselection of products, killer house blend gummies and don't forget about the Double Stacked gummies. Easily the best bang for the buck and don't sleep in the Double Stacked Mushies. They are fire!

the spot to go! fast service…read more detailed information they carry Jew-c-gelato friendly atmosphere glasses

Great store, very knowledgeable on their merch and the prices aren't bad. Great hours too, open…read morelate for when you need them.

A1 customer service!! The selection here is top notch! Will be coming here exclusively for my…read more"tobacco" needs!!

Love love love this place. Absolutely NO COMPLAINTS. The men working there are always sooooo…read moreinformative on all the products sold there! Honesty is the best policy for me ! They'll tell you the truth, not what you want to hear. I'm very satisfied w the services & the products from this place.

Called this place to speak to a manager or owner or they literally just set the phone down and left…read moreme there refusing to speak to me, great management and customer service smh, I wouldn't buy a liter from this place.

Service was great, got a few free samples. Had a great variety of gummies. Fairly priced & worth…read morethe money.

Extremely grateful for all the products and info I have received from the amazing staff. They…read moreprovide outstanding customer service and they really take the time to get to know their customers. My excruciating back pain and hip pain is now bearable and I'm forever freaking for this place!!

Great customer service chill environment Food was amazing…read more the sandwich had a lot of flavor.

Very cool vibe and great apparel. You can also get a delicious sandwich too! Customer service is…read morepersonal and the owner was a really cool guy. Will definitely come back when I'm in town!