I first talked to Janese and she was so knowledgeable about their products....Very nice…read more. I've been to vape shops b4 and the products never worked but everything I've tried from the Annaville store. The guys are also good..Thank yall for helping me..

While my experience there is ALWAYS pleasant and Noah is one of the BEST employees/managers he…read morealways keeps what I get stocked its really disappointing how a company will allow you to receive rewards points but don't allow you to use your rewards points on what you want. Very disappointing and this is in no way a reflection on Noah on his team this is a reflection on the company themselves

The worst experience I have ever had at a vape shop, and I have been to A LOT of vape shops, I'm…read moretalking hundreds. I worked at a smoke shop myself for 2 years, so trust me when I say I have a lot of experience in the industry. I went in to purchase some coils for my box mod, I asked the employee 3 seperate times if they were the correct coils, i said the exact model and brand each time, all 3 times they said it was the correct item. I purchased the item and walked out only to find it was not at all what I had asked for. I went back in to exchange the coils and was told that they would only exchange 2 of the 3 coils in the package, as "they usually wont exchange items at all". I tried to be calm and ask kindly to either get what i paid for or get a refund, I was met with a screaming employee who called me blind, stupid, a bitch, and a pussy... I then told him I will either he getting my product or the cops will be there shortly. The employee responded by saying and I quote "get the fuck out of my shop right now or ill beat the shit out of you and give you something to call the cops for" he then ran from behind the counter and got up close in my face, and yelled spraying spit all over my face while bumping into me. Might I add that there were other customers inside who seemed very uncomfortable and scared with the situation! The employee repeatedly yelled at me to "get the fuck out and call the cops or get fucked up and have a real reason to call them" I had a large portion of the interaction recorded as he was getting increasingly violent. Obviously I called the cops, the employee fled the scene in his truck. The cops were very helpful, they were able to get my refund and said that they get complaints about Vape City constantly. Absolutely unacceptable! I was truly shocked by how horrible and rude the entire staff was. It was truly shocking, do not ever shop here! I did not know such terrible service could exist. I will Absolutely never return. Plus the prices were absolutely ridiculous, almost 2× as high as standard.

Customer service is tremendous! Good choices! Great reviews too…read more Gerri Fedorovich

All was great and they even allowed our dog in their outside dinning area. The waitress even…read morebrought water for our dog.

Great place great service and great deal. The guys know what they are talking about and point you…read morein the right direction. I go here weekly.

Cool vaping shop in Rockport! There aren't many other…read moreplaces to go in Rockport for your vaping needs, that's probably because these guys do such a great job. They offer a decent selection of vaping accessories, mods, and extra parts. The selection isn't huge, but they can certainly get you what you need to make your vape contraption work. The have a very wide selection of liquids, many with ridiculous sounding names, like "alien snot" or "santa sweat." They let you try out the flavors before you buy them, and there seemed to be a good crowd of people hanging out just sampling flavors. Parking was easy, and there's other cool shops in the same shopping center.

Best vape shop hands down. Great customer service...real friendly...they even sell premium juice…read moreunlike other shops around that care only to make a profit making & selling their own shitty ejuice. I tried their house juice and was pretty decent...Manic Melon hit the spot for me... They even will order you any mod or vaporizer if they can find it... Handful of selections on RDAs, RBA, mech mods, regulated mods, drip tips, and more...

Most Outstanding Customer Service! A Very Friendly and…read moreKnowledgeable Staff and Extremely Helpful with New Product explanation & instruction. Really Competitive Pricing, and a Great, Easily Accessible Location with Very Convenient Hours of Operation. Ridiculously fast delivery on my special order item as well! It's My New Home for any and all my Vaping needs with no need to ever shop elsewhere. Many thanks to the whole Team for their wonderful, warm and welcoming shop. Sincerely and Respectfully Yours, ...~Dr. Benny