Turn off , got to the terminal an hour before my bus ride , and I got off my car sharing taxi app…read more I waited an hour to board my bus so my gloves that I had more than five years where on the table , as soon it was time for me to board the bus I notice my right hand leather gloves was missing out my jacket was missing , thank god the bus didn't leave the station yet , I trace my footsteps in the terminal , you know it disappear like Casper the freindily ghost those was my favorite leather gloves , I cried when I realized I lost those right hand side leather gloves . I feel like it was ackward I see something and next minute I lose a pair in instance . The terminal must have bad omen vibes !( I asked the security guard he told me no , I asked the lady who was mopping the floor , she told me no , very akward station, The Bus driver he was Asian decent his English wasn't strong enough to ask him questions ( I'm just really depressed about the whole situation the worst Earthstrong trip ever ) !

No customer service, my husband is still stuck in Minneapolis for two weeks and counting. They…read morekeep cancelling his ticket and refunding 10% of the ticket. Then we buy another ticket and hotel and food costs. At 2000.00 for a 300.00 bus ride. Just today when he went in to get a physical ticket the lady printed it for the wrong day instead of the one that is leaving in a hour and did it for Thursday. When he told her she just smirked. If he dies while in the -13 weather and we are out of money now. I will own Grey Hound. He only takes it because he hates to fly.

Fantastic experience all around! Bus was on time, communication was excellent, friendly and…read moreprofessional staff. We will book with them again for sure!

I booked Party Bus MN for transportation on my bachelorette party. After seeing photos and…read morechatting to the friendly staff we were all SO excited- and it didn't disappoint. In fact it exceeded all my expectations. The bus itself was super cool, modern and well decorated- so much fun!! Our driver was great, helpful and courteous. The whole day and evening went very smoothly and it is something we will remember for a long time! The price is also the best in the area!! If you need a party bus I would definitely recommend giving these guys a call! Thank you so much guys!

This was a great place to book a service with and would do it again…read more Very professional and easy to book with a lot of different options and price points. We got a limo for 6 for 4 hours and it worked perfectly. Completely seamless and easy zero stress. The limo wa prompt and clean and the driver (John) was amazing and helpful! 10 out of 10 would book again.

I would not recommend Executive Transportation as they failed to deliver on all basic service…read morecommitments and expectations. I booked round-trip transportation with Executive Transportation for my father from his residence to the airport and included the additional cost of meet and greet where the driver was to be at the airport waiting for my father at the luggage terminal with a sign on the return trip. Executive transportation failed to deliver on all basic service commitments and expectations for both trips. INITIAL PICK UP: Executive transportation showed up 20 minutes late to the contracted pickup time without calling to advise they were running late. I had to call the company who stated they were unaware their driver was running late, stated they would check with the driver and call me back. The company called me back and confirmed the driver was running late but was in route to the pick up location and picked up my father 20 minutes late. RETURN TRIP: On the return trip, my father was not greeted at the baggage terminal by the driver as contracted. After my father retrieved his luggage and was looking around for the driver, he received a call from Executive Transportation that the driver was running 30 minutes late, had locked themselves out of the car, but were on their way. I called Executive Transportation to express my dissatisfaction on their repeated service level failures. The employee stated they would have Rob, the owner call me to make it right. An hour later, Rob did call me, was not aware of the first incident where his driver was 20 minutes late to the initial pick up and stated that, on the pick up, his driver had locked themselves out of the car, causing the delay. I informed Rob that I expected to be reimbursed for the Meet and Greet premium charge as well as reimbursement for the two service level failures. Rob stated that he would investigate, as it was a Saturday, he was not in the office, but promised to call me back on a Monday when he returned to the office. Rob never called me on Monday as promised, the third service level failure by Executive Transportation. I would not recommend Executive Transportation as they failed to deliver on all basic service commitments and expectations.

Pete has been a true professional over the years. Always on time, and always looking sharp. He has…read moretaken his knowledge and put it to great use in his craft. If your looking for the real deal, look no further than Exceptional Transportation. Thanks Pete for all the great times. Dp

So pissed off! I waited an hour for them and they never showed up! God told me to look out for a…read morecar with t Plus on the side I never seen it! Thank God another two plus driver just happened to come to Walgreens to go shopping and I asked him was he there for me and he said no but he would take me home. I think his name was Jeff or Bill older white guy with brownish grayish hair. An angel sent from God! You guys are totally wrong!

Bus ticket listed as $30, extra fees are unavoidable online and tickets are more expensive if you…read morepay in person (This is not stated online) 2 stars for fees and the lack of transparency. I'm going to eat Taco Bell every night before I ride your buses so I can leave a huge nasty sh*t behind to justify the fees you stealthy c*nts.

I take Megabus FREQUENTLY between Chicago and Cleveland, and moderately often between Chicago and…read moreMinneapolis. Overall, it can be a very cheap way to travel and isn't usually too painful of a ride! However, I have found that the Minneapolis--Chicago trip is worse than the others. Is it unluckiness? Something about the Minneapolis drivers? I'm not sure, but I felt strongly enough about it to write a review. --The Minneapolis to Chicago bus has left EARLY all 3 times I have taken it. --The Minneapolis to Chicago (& Chicago to Minneapolis) drivers have been the rudest of all the Megabus drivers I have encountered. I'm not sure why... --I have been personally offended by these drivers on several occasions. --The wifi usually doesn't work on these buses, and the outlets are hit or miss. --My last two trips out of Minneapolis have both been VERY cold. The driver tends to listen to the person who yells the loudest about the temperature upstairs, even if it is a very large man wearing a heavy coat in the middle of summer...hmmmm. Most other people on the upper level were complaining of the chilled air but weren't aggressive enough to make the change happen. However, you really can't be a 20 dollar ticket (or less, if you buy far in advance). I'm more likely to fly rather than bus it after my recent experience, but it's hard to resist spending that little money!

Nice, clean buses that make my commute much more pleasurable. Staff are consistently professional…read moreand friendly. I ride this route 3+ times per week from Eden Prairie to downtown Minneapolis and work en route (thanks, free wifi!). The peace of mind of not having to drive and find parking more than makes up for the little I have to pay for the ride.

Excellent service, well-maintained, buses, and very conveniently located are the key reasons you…read moreshould ride with Southwest Transit! my wife and I took West to the Vikings game on September 15, 2024 and we're very impressed! Highly recommend you give them a try! Also, our bus driver for bus #847 was excellent!

The bus was really nice and spacious, our group really liked that 2 rows faced each other…read more Our driver Corey was awesome! He always answered my text immediately. He new the area we were going well and made lots of recommendations. He was friendly and helpful.Would book with them again:)

We had an agreed upon time table with Lorenz to pick up guests from two hotels near our wedding…read morevenue. I'm not sure what went wrong with directions but the driver ended up being 35 minutes late bringing the majority of our guests to the venue. It was our goal to hire a shuttle so our guests could drink at the wedding but many ended up driving to the venue because the driver was so late. On top of that when the wedding coordinator tried contacting the driver he was so nasty on the phone that he made her cry. Very disappointed in the service and the fact that they delayed my wedding ceremony by 40 minutes. I haven't gotten an apology or heard a thing from the company after the fact either.

The best service, great communication, reasonably priced. Dustin was wonderful, put us at ease that…read morewe had a dependable ride to the airport for a family trip. We ended up having a medical emergency and he was even helpful with that and able to accommodate a ride the next day.

Booking was simple and safe. Dustin was prompt and professional. Would recommend this company to…read moreanyone and will definitely use them again. Thank you, Dustin and Loon Limo, for making our trip so pleasant!