Bobby came out to the house and to be honest I do not specialize in AC units. He could have said…read moreit's the fetzer valve and charged me $500 and I would have been none the wiser. Instead, he was incredibly friendly, communicated exactly what he was doing, showed me exactly what was wrong with the unit and took care of it immediately at a very reasonable price. Definitely keeping the card in the drawer for any future HVAC residential needs. Neighbor in the Hill Country!

I would not recommend this company. They are within American Home Shields network. They came,…read moreremoved the indoor unit panel, scanned for a few seconds, replaced. Moving to the outdoor unit, removed the panel, used no diagnostic tools, used the info I gave him to determine the issue, closed up and left. He determined the mother board was bad due to a storm, despite there being no storms data before, during, or after his visit, resulting in the claim being denied. Would not recommend this company.

I'm making this review almost 3 years after Lowe's replaced and reworked my entire 28 year old…read moreductwork. Their knowledge and workmanship is first class and the entire team is professional and responsive. As for pricing, I solicited 3 quotes and Lowe's was very fair and competitive. I have not had any HVAC issues since, but if I ever do, Lowe's will be the first company I call.

Lowe's is the only AC company I will use. I've called them many times and have never been…read moredisappointed with their service. Their customer service and integrity is unmatched. I trust them and they have a loyal customer in me. They've earned it. I can't recommend them enough​

In the middle of a Texas summer, trying to get an AC technician to even come out can feel…read moreimpossible. We came home from a trip to find our downstairs AC blowing hot air and were already stressing. We had another company come out first and were given a pretty overwhelming quote, so we decided to get a second opinion. I am so glad we did. They were able to come out the very same day, within just a few hours, and had everything fixed by that afternoon. Our technician Tony took the time to explain exactly what was wrong, walked us through our options, and answered all of our questions without ever making us feel rushed or pressured. It's hard to find honest people who genuinely want to help, and that was our experience with Felix. We really appreciated the fair assessment, quick response, and quality work. Thank you so much for getting our AC back up and running so quickly. We will absolutely be calling Felix Air Service again if we ever need HVAC help in the future.

So far so good. Great job all around. Tony is an asset to the company. Keep up the good work.read more

Wow, everything is working perfectly now! We made the mistake of calling a competitor to help us…read morewith our issue. We had a back up in our secondary drainage system and the other company applied air pressure to clean the clog which we thought fix the problem. Unfortunately during that process the air pressure knocked out a pipe out of place and one week later we had more water issues. Albert and his team came right in Sol what the problem was and fix things right away. He also offered insight on how to keep it from happening in the future and how to keep the system on. He responded right away to our inquiry and showed up within an hour! Albert explained everything very clearly. Thanks for everything!

I've had these guys come to service my AC more than once & had great service each time…read more Professional, friendly, & efficient. In addition, the owner is a veteran & it's always great to support vets & their awesome business.

We asked for a technician o make some adjustments to the Trane system we bought in spring of 2025…read more James, who has worked with Wright Home Services for more than 15 years with Trane products, made some adjustments, and the system continues to keep us cool. The Trane system was installed by Wright in April 2025. Quite an upgrade compared to the nearly 20 year old system we replaced. All in all, we have noticed a significant decrease in energy consumption and cost.

My Trane died and given that it was about 15 years old, the part was unavailable. That is how to…read morestop a Trane btw, obsolecece. Nevertheless, it was a very low maintenance unit so I decided to go with another. The sales rep Jason gave me a few options and his throughts on trade offs. I wound up deciding to get another faily high-end Trane and I'm very happy with it. Write Home Services installed the unit and did a great job. I enjoyed all of my interactions with the workers from the repair tech, sales rep, and installation crew. This is a good company to work with.

I would avoid this company at all cost! 5 days ago my a/c quit cooling. I knew it was the…read morecondensation line but the a/c guy Jair didn't go all the way in my attic to look. I was watching him. He said it was the outside unit and cleaned out the compressor. Charged me $749 for 15-20 min of work. Today 5 days later the a/c does the same thing! Stops cooling. Jair comes back and this time goes into the attic. The water pan is full and now he blows out the condensation line. Today he charged me $378.88. Had he checked that line the 1st time he came like he should've I wouldn't of had to call them back. They are not going to do the job right , they will charge you insane prices, and they don't give you an invoice saying what they did. I will never call them again!

Mario was great and I give him 5 Stars. I diagnosed the problem before he ever got to my house. I…read moreused to be a Service Manager for K&S Heating/A/C/Plumbing in Rochester, MN. We also did flat rate pricing as this company does. The charges for certain service are way out of hand. $425 for a run capacitor is way out of line. Shop around before this company takes you to the cleaners. The part is $100.00 to be fair as it is the turbo one and $325 for 30 minutes of Labor. I won't be doing business with this company anymore. Oh And I need a new Heat Pump/Air Handler next year. A $664.00 bill will lose out on a potential $12,000-$15,000 system. Again, Mario is a great technician and I believe NATE Certified.

Michael and his crew came out during a crazy cold winter storm and installed a completely new…read moresystem for my parents. They were very pleased with his work and he was very kind as well.

Three days without AC, two businesses who cancelled on back to back, and Westerly saved the day…read more Thank you for coming out on the same day I reached out to get my family and I taken care of. Thank you to Josh for being kind and for the exceptional service. The cost was affordable. Your business is doing all the right things. Thank you.

great company! Josh and Nick were personable, knowledgeable and charges are fair. Nick did not…read moretry to sell us more than we really needed. we appreciate honesty and will tell everyone. will use westerly air from now on!