Very disappointed with the quality of work from Veteran Air…read more I called Veteran Air before a major cold snap to have our heat pump checked out. Their technician, Jonathan Scholtz, diagnosed a corroded indoor evaporator coil and low system pressure. He also tried to upsell me on replacing the entire unit -- I should have realized that was a warning sign. Instead, they replaced just the coil. I paid the full amount ($3,233.85 after the veteran discount) and hoped that would be the end of it. About five months later, I started noticing the condensate pan overflowing and draining outside the house. I tried clearing the lines myself, but the dripping continued. Since it took Lisa from Veteran Air several hours to respond, I went ahead and called another HVAC company for help. They charged me a $150 on-site visit fee. The other technician was shocked by what he found: when Veteran Air replaced the coil, they never reinstalled the baffles around it and didn't even secure the coil properly in the brackets. There was basically no way for the condensation to drain correctly. He also confirmed the system pressure was still extremely low. The other techs could have fixed it right then, but they didn't want me to be out of pocket for repairs that should be covered under warranty. They recommended I call Veteran Air back to make it right. Here are pictures of what the other HVAC tech saw. I'm really disappointed -- I expected better, especially from a company that serves veterans. I wouldn NOT recommend Veteran Air based on this experience.

I just found my go-to HVAC crew, AND I wasn't even calling about an HVAC system…read more Late on a Friday I discovered THE FIXER-upper I moved into has window units were basically welded into place. After striking out with other companies, I phoned Veteran Air. Lisa answered, listened, and looped in her service manager right away. Minutes later she called back: they could help, and we booked for Monday. Matthew, from Veteran Air, showed up this morning and was a total pro. He greeted my dogs like old friends, then tackled the monster unit without scratching the window frame or siding. Watching him wrestle that sealed-in relic out of the wall convinced me I never could've done it alone. The unbelievable thing? The bill was tiny. Way less than I expected for the time, tools, and muscle it took and such a good value. When I'm ready to add central AC, Veteran Air will be my first call. If they put this much care into a one-off rescue job, I can't wait to see how they handle a full install. Five stars, no hesitation.

Friendly and knowledgeable staff…read more Would recommend to anyone. They helped us replace a 20 YO system.

I called Nate over at Cool Dynamics because my AC just wasnt cooling anymore. That same day, Caleb…read moreand Miguel came out to take a look at the system and found a tripped breaker. They did an entire maintenance routine anyways and luckily nothing was broken elsewhere, just the breaker. While they are not electricians, it doesnt take one to see that it appears that the home builder under-specced the entire panel and they recommended I have a qualified electrician come out to take a look. No upsells, no sketchy recommendations, just good, honest service at a reasonable price. This is the kind of company you WANT to work with and exactly the reason I wont call anyone else if my system needs anything! Thank you Nate, Miguel and Caleb, youre the best!!

These gentlemen were outstanding! A/C needed a new motor for indoor unit and these guys were my 2nd…read moreopinion. They completed the repair efficiently and for a more reasonable price. Highly recommend!

Dustin and Dennis did an outstanding job repairing my AC unit. My previous AC repairman (who was…read morethe person who installed the unit) told me I needed more refrigerant added to my less than a month old AC unit which had stopped working. Dustin and Dennis determined the problem was actually a loose breaker wire. From time of arrival to job completed was about 30 minutes. The price for the service was more than reasonable. I highly recommend Shuping's Heating and Air.

I strongly advise being cautious if you consider hiring Moorhead Service Company. Based on my…read morerecent experience, they use deceptive quoting practices, inflate their line items, and their representatives will blatantly lie to you to cover their tracks. Here is a breakdown of why I decided to take my business elsewhere: Wasted Time with "Assessments" for Set Prices: The representative insisted on an on-site assessment to take pictures and evaluate the job before sending a quote. However, when I later challenged their inflated price, they suddenly claimed that $310 is just their rigid "set price" for the project. If the price was truly fixed from the start, insisting on an on-site evaluation was a deceptive game and a complete waste of my time. Padded and Inaccurate Quotes: My project was a simple, brand-new vent Installation requiring a hole cut into the drywall and exterior. Despite sending clear photos and videos beforehand, the written estimates they provided included removing existing dryer ducting, removing old vent covers, and attaching the vent to existing ducts. There was absolutely no existing ductwork or covers to remove on my property. When I asked for an itemized invoice breaking down parts versus labor, they completely ignored the request. Dismissive of Competitor Quotes: I was upfront about having cheaper quotes (around $175-$190) and was trying to see if we could meet in the middle. When I provided screenshots of these competing quotes, the representative condescendingly asked if I had called any "actual big name companies" or just "contractors." Once it was clear they were significantly more expensive and couldn't justify their inflated price tag, they dug their heels in and stopped trying to work with me entirely. Blatant Lying About Communication: The most infuriating part was when the representative texted me claiming, "I've asked you to call me so I could explain everything and you never called." This was a straight-up lie. As you can see in the call log screenshot attached to this review, we had a 5-minute phone conversation just the day before where they even merged another person into the call. Lying to a customer's face to cover up your own poor communication is unacceptable. Overall, the lack of transparency, the blatant padding of the work estimate, the condescending attitude, and the outright lies left a terrible taste in my mouth. Save yourself the headache and go with a company that offers honest, upfront pricing and basic respect.

Everyone, from Joseph (salesman) to the installers (Robert and both Justins) were punctual,…read moreknowledgeable, personable and very professional. They replaced my inside and outside HVAC units in a very proficient manner and left my home very clean! Thanks for a super experience!!

Sunny is very honest and helpful. I had an issue with my unit freezing up and not shutting off. He…read morecame out twice to diagnose and be sure it was the connector that was seizing. Reasonable price and not trying to upsell anything that wasnt needed. I would recommend this company to anyone that needs AC work in the 210!

Sunny and his team were fast and quick with their work! Amazing company that truly stands by their…read morework and delivers outstanding service

Daley Air is a small, family owned and operated, local business that has more than 12 years in the…read moreindustry. If you want fast, reliable, and economical results, call or text this company!

From the owner: Daley Air is a small, family owned and operated, local business that that is dedicated to providing…read more5-star service at an affordable price. If you want fast, reliable, and economical results, call or text.

We've used AirPro several times, they've been such a squared away company! We came home to a hot…read morehouse on Sat afternoon. We called them and John was here in 30-45 min. He did a temporary fix (which held and cooled the house all weeke!) ordered a part and it was delivered today. We also think they have a great service contract. Worth every penny! We can't say enough good things about John and this company

This company saved my day! We woke up drenched in sweat because our AC unit went out in the middle…read moreof the night while asleep. I called another company then called AirPro for a second opinion. They were up front with their pricing for the service call which was almost 1/3 what the other solo shop was going to charge me. I've known John for years but never needed to use them until today. Not only was he on time, right at 11am even though they gave me a window of 11am-1pm on the same day which was more than I could have asked for given it's a Monday! He was honest & thorough with his assessment and gave me options to choose from for repairs. As soon as I authorized the repair he went to work and within an hour my AC was up and running again. I can't say enough good things about this company. We will be using them in the future and recommending them to anyone we know that needs AC/heat repair. They are reasonable, honest, timely & most importantly, courteous which is so rare these days.

Incredibly helpful and extremely professional. He was quick to resolve the issue and talked through…read morethe process giving the technical detail as well as layman terms. Highly recommend!

Thank you so much, fast service, educated me about my air conditioner. Reliable, friendly, and fast…read moreservice. Will recommend again!! Kelly

George Kizer did a get job. I would highly recommend him. I the Vintage Club service.read more

Brian was sharp, great recommendations and helpful. I…read morejoined the membership. Not cheap but good value!