Just like previous patients, I encountered a rude, condescending, bitter tiny receptionist. I said…read morehello because she obviously wasn't going to greet me. She was in the middle of a funny gossip fest with her coworker. Turned to look at me with no greeting after mine, and changing her expression to a very serious angry face, she said: name. I answered with a smile to show that I wasn't there to upset her very sad low life. As she checked my name in, she turned to her coworker again and it was instant smile and gossip about her situation. Again turns to me, flat angry face because I obviously interrupted her gossip time, hands me a clip board and with no further words, turns back to her story. I, being a client of over 2 years already know I have to fill out paperwork. But, if I was a new client, I would have been mad with the service. Thankfully my physician is great and friendly and caring. On my way out I made sure I walked over to the other coworker, with glasses, she was friendlier and at least said thank you to me when I handed over the clip board. She even asked questions for follow ups and wished me a good day. Now, even though she was the one talking with the rude unprofessional one before, at least she did her job when approached. I should give it less stars, but like I said, Todd is great. The other Doctor rushes you too much but Todd is on it. After 2 years, gota pick my battles.

I started a couple of years back. I must say my initial impression of the operation was poor based…read moreon the help I received from one of the NP's, Chris. I shortly afterward actually met with Dr. Siwek, Jr. He's a good doctor, knowledgeable and good at explaining options and treatments. The whole good nature of his practice goes completely down the tubes when it comes to communicating with this operation. No matter when you call, you are going to be on hold anywhere from 10 to 20 minutes. Then you are greeted by the unfriendliest of receptionists, who can't wait to pass you onto yet another line, where you'll wait another 20 minutes before you'll get disconnected. And when you choose the option of leaving a message to "save your place in line," you'll also never hear back from them. Also, the party that sets the appointments showed little empathy for me (can only assume all folks get the same treatment) having to wait 6 weeks in strong pain to get into see anyone in any of their offices. Siwek Sr. needs to either hire more people, and/or find someone to better train his existing employees to remember who his patients are - people in pain!

I have been a patient since 2010, the staff has changed quite a bit, with the growth of the…read morepractice, but I have always been treated well by the nurses and NP's. Dr Saini is very kind, and always answers any questions or concerns I have regarding procedures. Dr Johnson Wong is amazing, always listens and helps me with any issues I have. They don't try to push pain meds, and send you away, they actually care and try alternative options to help.

Very professional only complaint is the wait for a procedure is never on time but other than that I…read morehave been a patient for over 15 years and have always been satisfied with the results

Worthless low life non caring doctor. Never have known a doctor that refuses to help a patient that…read moreis struggling with intense pain. [

Spine and pain clinic been going there for five years very experienced and friendly staff.read more

Dr Wallace listens. We see him for back pain. He is very through and clear with his explanation of…read moretreatment. Dr Wallace's compassion and expertise shines through. He is truly appreciated. His schedulers are very pleasant to work with when getting set up for treatments. After reading some of these negative reviews, we are wondering who they really saw...not our Dr. John Wallace. Mike H. Pam B.

No past trauma, abuse or neglect compares to the feelings I have about this person. Numbed my back…read moreand molested my spine. Tossed me out like trash. I suffer from SMI conditions yet he is acting like his medical practice is MIDDLE SCHOOL. See yo in January, Happy New Years!!

I'm going to say the typical "if I could give this place 0 stars I would" based on MULTIPLE…read moreexperiences my mother had. For her first visit she made an appointment at a location convenient to her and when she went in to drop off her new patient paperwork, they told her that the doctor she was scheduled with didn't come to that office which was not what she was originally told. She was then told that her doctor was leaving the practice, so she set up an appointment with a nurse practitioner for a few weeks later. Her telehealth visit was at 7AM in which the nurse practitioner did not show up to. My Mom had already waited an EXTRA two weeks because of THEIR scheduling errors. So she called and rescheduled the teleheath appt for the end of that day, which must have pissed the nurse practitioner off, because when she saw my mother she was extremely rude and rushed because she was so bothered that she had to stay an extra 30 minutes (if that) to take care of my mother as a patient, which is HER JOB. So, last week my mom tried to get a refill on her Gabapentin (which is NOT an opiate or a narcotic), and they denied her prescription. They never bothered to call her so she called them and was very rudely told she needed to see someone before they would refill it. By this point four days had already gone by and she was going to be out. The MA that called her back was extremely rude and told her she HAD to come in Monday if she wanted her refill. No courtesy, no options given, just nasty attitude. My mom said forget it and that she'd go see someone else (wouldn't you?). In the meantime my mom calls her primary care to get a refill to hold her over until she finds another specialist and this office HAD CALLED MY MOTHERS PRIMARY CARE AND TOLD THEM SHE WAS UNCOOPERATIVE AND THAT SHE DISPLAYED DRUG SEEKING BEHAVIOR. ARE YOU KIDDING ME. HOW, HOW could you do that to someone after treating her the way you did? She has NEVER, NEVER taken drugs in her life and HATES narcotics. So now my mother's Primary care wont fill her prescription and shes stuck being in pain and having to find TWO new doctors. I'm in the medical field and have been for 15 years and I have never thought an office was such trash in my entire life. SHAME on you. If I could call you every name in the book, I would. If you want patient care or expect to be treated with any kind of respect, don't come here.

If you are seeking true pain management, look elsewhere. There is such a high turn over rate with…read moreoffice staff, that you can't even remember who you spoke to last. They honestly do not care if you are without your pain meds. You can never speak to a live person unless you leave a message and wait 3 days for them to call you back. Then, they like to argue with you as if they know who you are. A 2 minute telehealth visit will run you about $400. Then they won't even call in your scripts. I have been without my medications for 4 days plus another 2 over the weekend. These doctors and practitioners do not take your health and pain seriously. This Estrella location is horrible. The Chandler location is much better. I am going to change businesses and report these jokers to the medical board for abandonment. Do yourselves a favor and find a better place with peoe who honestly care.

Thanks Awaking healing! For helping me with my fears and my anxiety. Six therapies and everything…read morewas successful!!! Armida Cisneros.

From the owner: Specializing in hypnotherapy, Havening Techniques®, EFT tapping, stress management, grief…read moremanagement, bereavement management, and much more. Custom packages and individual sessions available. We offer online virtual sessions. Call today to book an appointment!

Andrea C is not a real person, nor was she ever a patient. Her real Brooke C and was dating John…read moreAnderson at the time the review was written.

This clinic has made some new changes that have greatly improved patient satisfaction. The doctors…read moreworking here have been consistently working with their patients. Highly recommend this facility for anyone who has an accident related injury which is their specialty and focus.