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    Premier One Insurance Services

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm

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    6 years ago

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    Barranca Insurance services - Meet The Barranca Insurance Services Team.

    Barranca Insurance services

    (28 reviews)

    I'm excited to end my insurance services with this group. I received a final notice for payment…read moremuch to my confusion since I had just made one. I call the Murrieta office, speak to a gentleman who tells me to ignore it since I am all up to date. Fast forward to 3 months later I have now received a notice from a collections agency for the same amount I had called about and was told all was paid and up to date. Turns out a new policy was written and a balance was left on the old which no one was competent enough to catch even when asked about it point blank. Now, my credit score is impacted AND my current policy is still with them - for now. What is the purpose of having a broker? What is the benefit of being with Barranca? Why call and speak to a representative when they don't care to actually help? What needs to happen to have the same people getting payment for a service to care about actually providing said service? If you are shopping for insurance I suggest you take your business elsewhere.

    I hate leaving bad reviews but after years of great service I have to leave my experience. I have…read morehad a perfect standing with this company and due to a make issue the payment was returned. I received no communication until the day before my policy is to be cancelled not even a simple phone call. It came in the form of a text, I did my due diligence and called to communicate and see what this issue was. Upon calling I spoke to a gentleman that explained the situation so I said great I am traveling and will be back in two days and will be able to clear everything up. Unfortunately he did not understand how his system worked and didn't understand how my data was even being used and simply said there was nothing he could do and that they tried reaching me which they clearly did not as the first communication I got was a text message the day before cancellation. I will be taking my business to a more reputable establishment and I suggest you do the same!

    Friendly Guy Insurance - Friendly Guy Insurance Automobile Coverage Meeting

    Friendly Guy Insurance

    (12 reviews)

    My experience was great! From start to finish, everything was made clear and friendly. James…read moreresponded to my message for a quote in about two minutes and we were off from there! He was very prompt to answer my questions and even communicated with me via text for most of the transaction. (I really don't like talking on the phone) His pricing was fair and offered great coverage and it was nice to be able to communicate directly with a person when I was shopping for insurance. The best part was that he was able to get me coverage for both of my vehicles in the same day! All of the other "Big Name" companies kept telling me they needed 15 days to check with their underwriters. That info was directly from their websites. When I tried to call in to one company to ask to speed up the process I was told by a recording that they don't sell insurance over the phone anymore. (I'll give you one guess). I'm happy to support Friendly Guy Insurance after he supported my family's need for timely, quality insurance coverage today.

    James is always super attentive and always picks up the phone. He's got a wealth of knowledge and I…read morecouldn't be happier with the money I have saved and the heads up James has given me to stay ahead of the game of life! He's not only an insurance guy, but he's an awesome and experienced consultant to what you need and what is best for you! -- he helped advise me through a renters insurance claim when my garage got robbed and always stays on top whenever I need help with my car insurance information or renter insurance information when I move or something. James seems to treat me like a friend in his business dealings with me and always try's to help me out with the best and puts himself in the shoes of his own clients it seems. I'd highly recommend James Freeman because he lives up to his name, Friendly guy! But mostly a friendly guy you can trust.

    Premier One Insurance Services - insurance - Updated May 2026

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