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    Premier Med Group

    4.0 (1 review)
    Closed • 8:00 am - 5:00 pm

    Premier Med Group Photos

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    6 years ago

    Helpful 11
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    Rand Center for Dentistry - Dr. Otero - Oral Surgeon

    Rand Center for Dentistry

    2.6(65 reviews)
    3.2 mi

    I've been coming here for a year, and this place is fantastic. The communication is excellent, and…read morethe staff is always kind, professional, and supportive. Reading some of the negative reviews, it's hard not to notice how much some people seem to focus on finding fault. The team here works hard every day and provides a valuable service. Instead of looking for reasons to complain, perhaps more people should recognize the effort and care that goes into what they do. I highly recommend this place and appreciate everything the staff does. Keep up the great work!

    I have been its patient for a few years. All was fine until last treatment. It was kind of…read moreridiculous and greedy. The fillings they proposed last year were not covered by the insurance. They said I would pay $700 dollars without insurance. For that reason only I purchased a second insurance for this year. I would pay $200 dollars out of pocket. I paid $270 when the fillings were done in April. In August, new bills were coming saying I owed them $260 dollars! I checked with them, they billed insurance for over $2000 and insurance covered $700. They still charged me for over $550. One charge was back to February hygiene, for some cancer screening which was never heard of. People are nice there though. But you know and feel that they are doing whatever they can for money.

    Photos
    Rand Center for Dentistry - Dr Karen - pediatric dentist

    Dr Karen - pediatric dentist

    Rand Center for Dentistry - Dr. Kim - orthodontist and Team

    Dr. Kim - orthodontist and Team

    Rand Center for Dentistry - Reception area

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    Reception area

    Randolph Center for Oral & Maxillofacial Surgery

    Randolph Center for Oral & Maxillofacial Surgery

    3.0(6 reviews)
    3.7 mi

    We had an excellent experience at this oral surgery office. My son recently had his wisdom teeth…read moreremoved, and the entire process went smoothly from start to finish. Every staff member was friendly, professional, and caring.

    Once I actually got seen, the doctor was great, the procedure went very well, no issues at all for…read morea wisdom tooth extraction. It was getting into the seat that was the problem. So one night, I had a ridiculously painful situation, my last wisdom tooth was grinding against another tooth and developed a cavity where they met. Very painful. So I got a nerve block, saw my regular dentist and he took a xray and told me I need oral surgery after packing and sealing the affected area. So I scheduled the procedure at one of their offices. My first appointment, I took a day off from work, arranged for a ride, went to the facility, and they thought I was supposed to be in a different office. So I rescheduled. Weeks go by as I wait for the new appointment. I show up a second time, and they thought I cancelled the appointment. I do no such thing. The third time, the screwed up again. It took me getting on the phone, acting like a Karen, yelling at them for me to be seen. And then upon arrival, the rates that I expected to pay, they were now hundreds higher. If you are planning on using their main facility in Randolph, this has more doctors, but if you want to use a satellite office, don't waste your time. I am not the only person who this happens to - incompetent scheduling department, either incompetent or purposely misstating costs, and all around a bad experience. Avoid this practice. If your dentist is referring you, ask for another practice. Tell them you don't have time for fun and games, lying staff, bad schedules, and sitting down expecting one price and then learning its several hundred more on game day.

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    Randolph Center for Oral & Maxillofacial Surgery
    Randolph Center for Oral & Maxillofacial Surgery
    Randolph Center for Oral & Maxillofacial Surgery

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    Premier Med Group - painmanagement - Updated October 2026

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