We stayed at the hotel for one night whilst going to a Concert at the Sage Gateshead with family in two rooms and found the accommodation to be excellent value for money, the staff were friendly and helpful bed very clean and comfortable bathroom bright, clean and gallons of hot water, we had an excellent night's sleep and though the location in an industrial estate was at first off putting parking was easy and access to the main motorway proved simple and a taxi into town not expensive. The problems we had with our stay was when we got up next morning and went to the Wagon Team for breakfast this must be the worst breakfast I have ever, had the room was dirty and dark it was a lottery as to what food was available (even hot water, tea and coffee were in short supply) and the cooked breakfast when it arrived was practically inedible with the cheapest saddest ingredients it was possible to source. The one member of staff who was working tried her best but was not able to cope with the relatively small number of guests trying to get the most basic of items we took milk, tea bags back to our room to make a cup of tea. We would recommend the Hotel but get in the car and go elsewhere for your breakfast a complete rip off that Premier Inn need to remedy if they want our repeat business next time we are in the area. read more