Our flight arrived late at night in Heathrow airport from Athens to London on a Friday night. We had a 15 hour layover in London with our flight to Los Angeles being the following day. I chose Premiere Inn since my daughter and I previously stayed at the Premiere Inn in Heathrow Terminal 4 on our trip to Rome for our Londonlayover. No transportation needed since that hotel is connected to the airport . Since we didn't want to go another terminal with our carry-on/cabin bag and backpack, we decided on Terminal 5 Premiere Inn since we arrived and will be departing from Terminal 5 in Heathrow. From Heathrow Terminal 5, we took bus 423 from platform 6. We had to use our credit card to pay for the bus from Terminal 5 to the hotel since we did not have an Oyster card. I would recommend getting an Oyster card if you have multiple people in your party since the bus takes only one credit card tap per person. If you want to know when the bus is coming, do a search online for "bus 423 from Heathrow to Premiere Inn". The bus ride is only 2 stops away, approximately 7-9 minutes from the airport. When we arrived at the hotel, we were greeted by a smiling receptionist at the hotel which was a blessing for weary travelers. She was quick even though it looked like she had a broken finger. She just asked for my name and she was able to pull up my reservation. I requested if there were places to eat and bus schedule for the following day. She provided options for transportation and advised that they have a kitchen that some items late at night but there is McDonald's next to the hotel open 24 hours. She also informed us about the buffet breakfast for 10.50 Pounds per person. Price is based as of January 2023. I also found out right next to the McDonald's is a Shell Station/gas/petroleum station with a convenient store inside. I bought snacks and water for our wait time at the airport We had the economy room which was spacious large, clean and modern. It had a high bed, mini fridge, safe, ironing with iron, chase lounge, desk, and electric kettle. Each side of the bed had a table with plug and USB plug outlets which is very convenient. The tub was high with a partial glass enclosure with shampoo/body dispenser. I would highly recommend using the handles to ensure you don't slip. We greatly enjoyed our short time at Premiere Inn and appreciate their kind and friendly staff. We will definitely use Premiere Inn as our go to hotel on our next layover. read more

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The wifi is terrible and the mattress was stiff. I give it a 2 star review and the food was really nice, so ill grade it up to 3 star review! read more

Premier Inn - My room - Hotels Near Me - Middlesex, XGL

I arrived late on June 5th and left early the next morning. There was no gate to the car park going in and an automatic gate that opened on the way out. No question about having a car at check in either. I must have missed something because 5 weeks later I get a 85 pound parking fine with a note that it will be increasing after 4 weeks, a 40 pound fee from Hertz for forwarding it (by email). PI are hiring bottom feeders in the parking industry to fine their guests ridiculous fees. The hotel is in the middle of nowhere, who would seriously drive there to park a car overnight who wasn't a guest and really - what's the worst that can happen vs randomly incurring 100+ pound fines to paying guests. Google it - they do it to loads of people. Unbelievable. read more

I had resigned myself to being stuck in the British version of a very bad Motel 6. Fortunately, I was wrong. Yes, it is a ginormous airport hotel; the sort of place where they put up a 747's worth of delayed passengers. Yet it is an entirely efficient operation. The systems in place are designed to deal with a crowd all descending at once, and they do it well. And when I say "they", I am not referring to some faceless IT systems guy, I am talking about the actual staff there: they were, without exception, friendly, cheerful and helpful. (Much unlike typical British staff!) The facility was clean, quiet and damn-near perfect, but it was the employees that made it special. I will be back! read more

I was assigned to the Premier Inn after becoming lost in the Layers of Hell Heathrow Airport....I missed my connection to Frankfurt (and onward to Zagreb), after a long and tiresome flight from Los Angeles into London. Virgin Atlantic did a fantastic job in coordinating with Lufthansa (my next series of planes), and provided me with the necessary vouchers for my night at the Premier. I was a bit apprehensive when I first noticed a group of chaperoned youngsters would be spending the night before their continuing journey to a sports tournament somewhere in Europe. Kids' sports groups have terrible reputations at hotels, and I was relieved to be given a room on a completely different floor. There were no noise issues at all during my stay. The desk staff were pleasant, and perhaps took notice of my weary reaction to the hyperactive youngsters flailing about the lobby. Kudos if this was the case. They also assisted with currency exchange, and the dining staff was as well very courteous. The bangers 'n' mash was pretty decent. I wandered outdoors around dusk (after resting a while). I found a lovely creek, bridge, and a Polish marketplace all within walking distance. Wouldn't mind staying again the next time I can't figure out Heathrow Airport. read more

Premier Inn - Bangers 'N' Mash - Hotels Near Me - Middlesex, XGL

Upon first arrival everything was great. To be honest it wasn't a terrible experience. Problem we had was that the restaurant never had any food, so half the menu was unavailable. Cleaning staff entered our room despite selecting no entry upon booking our room. A few nights in to our stay and the curtains and rail fell on to my children, who were at the time in bed and awake, this was addressed to staff who showed very little interest in rectifying it, so we had to continue our stay with a curtain bunched up in the corner of the room. We aren't exactly happy about a rather heavy metal curtain rail hitting our kids on their heads. This is what let down our holiday. Poor staff and disintegrating rooms. Probably won't revisit this particular hotel, however not put off Premier Inn as we have many pleasant experiences elsewhere. read more

Large hotel on the perimeter of Heathrow airport. This is usually a place you will stay for one night before or after catching a flight. The rooms are clean and comfortable, typical of this chain of hotels. They have a bar and restaurant which are adequate but can get busy. The service in the bar could be better, but its not somewhere you are going to spend hours in. They have a projection TV mainly showing sports. There is a pay and display car park and you can arrange long term parking while you are away. It is reasonably priced and ideal for Heathrow. read more

Premier Inn - The main bar - Hotels Near Me - Middlesex, XGL

Wow! I do not want to write this review because I want someone else to be as pleasantly surprised as I was. British Airways put me up here for a night and gave me meal vouchers. Because it didn't cost me a single pence to ride the hotel shuttle, enjoy dinner, get a great night's sleep, and enjoy breakfast in the morning, I expected the most basic accommodations. Premier Inn Heathrow is far from basic. The staff, superbly uniformed do you know whom to ask for help, if needed, was friendly and helpful. As the busloads of delayed passengers entered the lobby, the check-in process was incredibly efficient. Free WiFi, on-site restaurant, bar, vending machines (for the incidentals), and a coffee shop were nice but did not compare to the heavenly bed that lulls you into a deep, restful sleep. In all, I'm a bit sad to be leaving this morning. I thank British Airways for taking care of me with this gem of a hotel. (Don't sleep on the buffet, they do it well here!) read more

The bar food was not good at all. We were sent here because the airlines canceled our flight. It's a good 20 min from the airport. British airways at least they set us up with hotel rooms, breakfast, lunch and dinner here. Onion rings are not good at all. Chicken on the chicken wrap is gross. The sandwiches are on wonder bread and bad chicken again. Food is a 1 Star rating. Worse than school lunch. Well maybe not. It's about the same. read more

Stayed in the front of the hotel. Dated decor. The hall towards our room looked like we were staying on a ship... and not the fancy kind. We had to stay here because of a cancelled flight. The restaurant buffet is the worst. Fried crap and old and sad looking plates with....stuff. Skip both the hotel & restaurant. read more

So why am I giving top marks for this Premier Inn? 1. Booking was easy and the price was excellent value, including bargain prices parking at Heathrow for a couple of weeks after our overnight stay. 2. Arrival was late but we parked right in front of the hotel, had prepaid parking and checked in within 5 minutes at one of the many check in stands in reception. 3. Staff were very helpful and gave clear information. 5. The place was immaculately decorated and well designed, especially the rather grand ground floor area with bar, restaurant and coffee shop adjacent. 6. The place is very accessible for people with mobility difficulties, evidenced by the many wheelchair users around, all off to represent or support the British Paralympic team in Rio. There was evidence of activities available for children. 7. The communal areas were busy but not chaotic or untidy. 8. The rooms we had was a good size with spotless bathroom and powerful, hot and easy to use shower facility. I am more than happy to recommend a stay here, plus the parking at the airport was simple to use, parking by the departure lounge doors, with staff service.well done Premier Inn! read more

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I recently booked the Premier Inn (Bath Road) for a stopover in London, based on the fact that it was at the time the number two rated hotel in the Heathrow area. As another reviewer described, there is a shuttle from the airport which in theory is convenient but in practice, I waited roughly 30-40 minutes for a shuttle which is meant to run every 20 minutes. That got me off on a bit of an annoyed start (though to be fair, the next morning it came very promptly.. oh and the ride only took me 20 minutes at most). That is not at all the hotel's fault but worth noting. The hotel itself greatly exceeded my expectations. It is very attractively set out, with a nice restaurant, a bar and a 24 hour coffee shop. It also has a few vending machines for late night munchies. An added security measure is that you cannot take the elevators unless you have a room key. I found my room completely adequate though quite warm, with a thermostat which didn't seem to respond when I attempted to lower the temperature - though having said that, I didn't read the directions and expect I was just being thick. The important bit is that I would absolutely stay here again and was even a bit disappointed at how long it took me to get in, as I would have liked to have spent a bit more time here, enjoying the restaurant and lively bar. read more

Hands down the best low/medium budget choice around Heathrow I can imagine. The rooms are basic but clean and functional. What shines here is 2 things: the staff, and the restaurant. I've never seen a more friendly and cheerful workforce. They make more than up for some slow food delivery sometimes. Also love the "mall" concept. Very open and inviting, albeit a bit loud at times when large groups arrive. I've found my stay around Heathrow read more

Five star service and staff dedication. This is nice and reasonalbe hotel - especially if you book a month or more in advance. The rooms are modern, clean and fresh. The view isn't bad either as you can gaze at airplanes from your window and even see Heathrow airport from some rooms. Parking is ample although there is a charge which is stupid. The hotel is within easy reach of Central London and Heathrow is 5mins away. read more

_ The best Premier in _ This is the one they use on the advert with Lenny Henry. I stayed here back in April on my trip to Paris from T5. Location Perfect Location only a short distance from LHR. You can get to this airport by the hopper bus which takes about 10 mins and is £8 return. price This cost me and my friend £100 for 1 night. Very reasonable for a airport hotel I think!. The room It's basic but is very nice. The bed was really comfee and their is a bathroom with a really good shower. view of the airport carpark. Facilities This hotel has a 24 hour costa coffee which is great for a early moring flight. There is also a bif dinning / breakfast area. Breakfast costs £7.50 per person. check in you can check in at any time and there is a seperate check in for airline staff aswel. my thoughts I loved this hotel , great price good location and 24 hour costa what more can you want. cons loads of children running about as it's the one thats used for legoland visits I think . being close to airport is noisy . (my review is also on dooyoo) read more

So..I have a hard time marking one star for anything... so know that this is only my experience, others may have a better one. I stayed here on a Friday night during a short, overnight layover in London. I arrived late and left very early, so the things I can review are limited to the service and room. First off, there is a bus that runs direct from the hotel to Heathrow. It costs £4.50 one-way and takes around 30 minutes. This is a plus, but is also available to all of the hotels in the area. Ok, so I checked in here pretty late (around 10PM)... the check in process was relatively easy and front desk reception was good. The restaurant was lively, even at this time and there is a 24-hour coffee bar (another plus). The decor in the lobby/ restaurant area is impressive. Upon going up to my room, the condition of the hotel deteriorated. The walls are thin, the carpet was old. The room was ok. So, when I went to take a shower (I had been in transit all day- much needed!!), I found that there was NO HOT WATER. I immediately picked up the phone and tried to call the reception desk, but no one ever answered. Finally, I hung up and clicked the 'Emergency reception' (just because no one was answering the other line), and after 2 minutes of ringing, someone picked up. I was told that a main water line had busted and that there would be no hot water until the morning (before which, I would be gone to catch a flight). I hung up and headed downstairs to speak to the reception desk. So, I know shit happens...I was NOT angry about the lack of hot water, but instead I was upset that I wasn't made aware of it upon check-in (20 minutes before!). I was told downstairs that the water line break had 'just happened' a few hours before and that they hope to have it fixed by the morning. I let the desk know that I checked in 20 minutes prior and could have booked elsewhere at the time. After a few minutes of discussion, they (reluctantly) credited the whole cost of the room back to my account.... a full refund was unexpected (I just asked for a significant discount) and appreciated. After going up to my room, the fire alarm went off and everyone had to evacuate the building. This took about another hour.. by the time I got into my room, it was well past midnight. All being said, I understand that the fire alarm was out of their control and the full refund was helpful, but I will not stay here again. There are plenty of other hotels in the area that I would resort to before this place. read more

Such a beautiful hotel. Close to the airport. We had a lovely family room which was quite spacious. We drove down the road to watch the aeroplanes which was a treat for the kids in itself. Stayed here, drove to Westfield parked there for the day. Shopped, went into city by bus. Was a lovely stay. Saved money by not staying in London central. Great hotel. Lovely staff too. read more

Decent price for excellent location and pretty nice facility. They have a Costa inside as well as another food/drink restaurant I can't remember. Free wifi for the first 30 minutes was a funny concept, but I used it nonetheless. If you already have an Oyster card for public transportation, please do not pay the 4 pounds per person for the hotel shuttle. You can pay 1.50 or whatever for one of the couple bus lines that run between the hotel and London Heathrow every 5-10 minutes. Easy, cheaper, and maybe even faster if you time it right. read more

Good for a quick stay. The room in clean, fairly sized and WiFi was strong. The front desk is mixed. We stayed there twice in a 9 day period. The first time, the service was a little rude and din't order our cab for the next morning as requested. The 2nd time the front desk was nice and helpful. For a short stay it's adequate. read more

Stayed for a night prior to transatlantic trip home, friendly staff, nice bar, decent restaurant, prompt service, room was clean and modern and welcoming. Nuff' said! read more

I stayed here one night, and check-in was okay, but when I got to my room, the bathroom floor was covered with water. Luckily, they had another room for me, and I have to say, the girl at the desk was very nice and quick about getting another room for me. I had dinner in the restaurant there, and it was very good fish and chips. Very good and friendly service, as well. I rate it lower because the building itself has VERY thin walls and floor/ceiling, which means that whenever one of my neighbors moved or walked, it woke me up. I know it wasn't their fault, it's simply that the building is made of cheap materials, and there was simply NO insulation to block out noise. If I ever had to stay there again, I'd definitely request a top floor room, which would help. read more

stayed here for one night before flying to NYC. Great place, really nice and clean, even the seemingly 100's of drunk female hockey players couldn't ruin this place. read more

I have been here today with family and ordered Costa coffee it was delicious. I personally really like it.

The aesthetics of this place are quite pleasing, but the thin walls make this place way too noisy for a good night's rest.

We use this hotel every year and it's fantastic. Super helpful staff, brilliant food services, very convenient for LHR. Just completed our 6th stay. We have 3 children and stay in a family room. Just about squeezes us all in. Rooms are simple but clean. read more

This is an airport hotel, but no alarm clock in room and no wake up calls. And, no Kleenex in room.