I checked in online prior to arriving and the allocation of our room was fast and welcoming. Kay was super friendly and looked out for us as we came and went. The hotel feels new and the rooms are pristine. The bed called to me (being a bit weary) and was piled with pillows and a soft, fluffy duvet in brilliant white bedding. There is a handy bar in the basement, with relaxed seating and serving the basics and Costa coffee. Great location, great value and service. Oh, and the good night's sleep guarantee to boot. What's not to like... Oh and did I mention the free wifi (that can be upgraded to super fast for £5)? read more