Vin is as honest as the day is long. He employs top notch mechanics and runs an old school shop…read morewhere his relationship with his customers is paramount. I took my Subaru to him for years and now my son is doing the same. Vin actually told him to bring in his car for free oil changes once I had moved out of state.

My family has gone to this place before and used to rave to friends about service until this last…read moreexperience last year. First, my mom called in advance that the car needed to be checked out and confirmed that we could drop off keys and car before opening (done this multiple times with no issues). Turns out, the car was stolen from the lot and the manager (I don't have a name) refused to look at the security tapes, accusing my mom of never dropping off the car there in the first place. They knew to expect our vehicle as we call to make sure each time. We only found out after calling in the afternoon since we hadn't heard back in the usual time that our car was looked at, ready, etc. Once report was filed, police got to look at the footage. No apology for not believing my mom dropped off the car or just general acknowledgement that their customer's vehicle was stolen. Again, this was not our first time dropping off the car before opening so we knew we didn't leave the keys in the wrong place.

Update following a negative experience at the beginning of this month regarding a monthly payment…read moreand a change in payment method; following a monthly payment made at the beginning of March, 2026, which seemed to never actually leave my bank account, BCI did a payment reversal 3 days later without any kind of notice to me that one was going to occur. I was then sent a strange looking slip of paper in the mail 5 days later that they needed payment for March, and my BCI account now has a $10.00 late fee posted. Maybe I am simply not understanding the processes that this organization uses, but the fact that there is very little communication or attempt to get me to understand what is going on here leaves a bad taste in my mouth. I have little faith in BCI.

I had a horrible experience with an auto loan from this company. I paid off the loan in early…read moreFebruary, but I did not immediately receive the certificate of title. I called several times and on May 22, they said they would send it to me that day; however, it did not arrive in a timely manner, although BCI swore it had been mailed. Assuming the title had been lost in the mail, I called several times to get a lien release letter, so as to enable me to get a duplicate title. On June 18, the company agreed and claimed to send me one; however, that also did not arrive. On July 8, I drove from Rhode Island to their office in Connecticut to pick up a lien release letter. Between that and $53.50, the RI DMV promptly delivered a duplicate certificate of title. This isn't the end of the story, though. On July 19, I received the original June 18 lien release letter. It bore a first-class US business postage stamp dated June 23 (five days after BCI claimed to have sent it), but a USPS postmark dated July 17. A few days later, on July 24, I received the original certificate of title, with a cover letter dated February 10, in an envelope with a business postage stamp dated July 22 and no USPS postmark. Thus, BCI cost me $53.50 (plus driving expenses) and several hours wasted driving to and from their office. Of course, if I'd waited, I would have received the original certificate of title; but who would expect to have to wait two months (being generous and using the date when they claimed to have sent the certificate of title; or over five months from when the loan was paid off and their cover letter was dated) to receive a piece of paper through the mail? Given the divergent time stamps on the lien release letter, I suspect the problem is in BCI's mail room; however, in fairness I can't discount the possibility that the USPS is to blame for some of these delays. I've rarely encountered serious delays with the USPS, however; and if BCI regularly had such delays with their USPS branch office, they should find a workaround.

Quiero tomarme un momento para agradecer a Jasmine por su excelente servicio en el dealer. Desde el…read moreprimer momento fue muy amable, profesional y paciente. Me explicó todo el proceso con claridad, respondió todas mis preguntas y realmente hizo que me sintiera cómoda y segura con mi compra. Se nota que le importa ayudar a sus clientes y no solo vender un carro. Siempre estuvo pendiente de cada detalle y se aseguró de que todo saliera bien. Gracias a ella, la experiencia fue mucho más fácil y agradable. Definitivamente la recomiendo al 100%. Si van a este dealer, pregunten por Jasmine--¡no se van a arrepentir!

WARNING -- DO NOT TRUST THIS DEALERSHIP…read more I had been speaking with their salesperson for over a week and made it very clear that my credit is low and that I urgently need a car to work and take my child to medical treatment. They repeatedly assured me that I was approved and that the payment would be about $300 per month. When I arrived at the dealership, they aggressively pressured me to leave a deposit immediately. Trusting their word, I paid $4,500. Only AFTER taking my money did they suddenly change the terms and say the monthly payment would actually be $560 -- almost double what was promised. I refused the deal and requested my money back. Now it has been over 10 days, and they still have my money. They keep telling me to come back "tomorrow" for the refund. Each time I go, they ask for my card again, claim they processed the refund, and then nothing happens. I have already been there multiple times. Today I called my bank, and they informed me that the refund was canceled by the merchant. Meanwhile, my family has been without a car, my wife cannot work (she drives for Uber), and I am struggling to take my child to school and treatment because of this situation. This business uses bait-and-switch tactics, high-pressure sales, and delays refunds while holding your money hostage. Be extremely careful. Read the 1-star reviews -- those reflect the real experience. I would strongly advise anyone to stay away from this dealership.

Navy Federal is once again standing up, and stepping up for their Members that are Federal…read moreGovernment Workers, and Military. Navy Federal as per the website, and mobile app are offering a 0% loan via the Paycheck Assistance Program. This program is to help eligible members that need to continue receiving a paycheck during the Government shutdown. Please contact Navy Federal if you need further assistance. Hope this information helps any Federal worker, and families during this shutdown. Navy Federal gets a solid 5 stars for always going above and beyond to assist members. The service whether in person or over the phone is exemplary. The branch offices are always clean, courteous, and fast with service. Can not ask for a better banking experience. Navy Federal is an exceptional credit union.

I have banked with NFCU for years as my own little protest of commercial banks and since making the…read moreswitch I've never looked back. That's my opinion of the organization overall but I will base this review on this particular branch. I visited today with my daughter because she's been sailing coins for months & it was finally time to make that big deposit. Now I've been down this road before, usually when you want to deposit a large amount of coins the banks will tell you they have to be all rolled up first then send you home to start the tedious task but not today. I was pleasantly surprised when the teller gave us wrappers, sorting machines & a little coin holder that allows you to slide the rolls into the paper very easily. Then.... get this.... she points us to a lounge in the back with tables, chairs, a TV, tea & coffee where we can sit and get down to business!!! How about that!?!? Every time I interact with Navy Federal they surprise me in a great way every time! The staff was so pleasant and friendly. Another teller even came over during our rolling time & complemented my daughter on her saving habits! It really made her feel good.

Didn't have a good experience here was told I was approved then towards the end was not. I spent a…read morewhole day and took time out of work to waste.

If i can put no stars they would get no stars at all,i sugest anyone who buys a car from this place…read moregets it diagnosed from a real car dealership and find out the issues from the car before the warranty runs out which is exactly a year or less. I will never stop posting about this one dealership, input 8,000 dollars cash on a car i bought from them they had sold to me with a messed up engine, esides all the arguing after that i think the owner said he will put the engine in for free. No! I had to pay for all the parts, buy the engine, and they still did a shitty job, zip tied the computer insstead of doing it the right way basically stold my money. If you want to avoid this pleeeease, pleeeease do not go to this dealership, you have been warned thank you have a nice day leople be smart with your hard working money they got me for a sucker but this will never happen again

I recently bought a car from Dave at Jim Juliani Motors. I waited until my warranty was up to keep…read moremy review accurate. I have bought several cars from dealerships and always felt like I was ripped off by them. Not these guys! I am super confused by the previous reviews as it couldn't be farther from my experience. My experience was amazing from the moment I walked in the door. ( The parking is a tad confusing but once you figure that out the rest is a walk in the park) The inside was sooo clean and clear of clutter which was different from most car dealerships. You can tell right away they pride themselves on what they do. I was greeted by this guy ( I forget his name) he treated me like a long time friend, I felt comfortable immediately upon his greeting. We chatted a bit about what I was looking for. He told me the pros and cons of all the cars I was thinking about. I was first thinking I wanted a bigger car than I had but we talked about what came with the bigger cars ie. they eat through more gas. He asked why I wanted a bigger car and I didn't have a good reason, so we looked at cars similar to the car I had. I was impressed by that because often times woman feel like they are pressured into buying more expensive cars as some of us aren't knowledgeable about cars. That's when I was introduced to Dave. Super nice guy. We took the car for a test drive and I LOVED it but hated the color ( I still hate the color but LOVVVEEE the car. I was hung up on the color of the car so Dave and I spoke about what else I didn't like as he thought he might have another car I'd like. Honestly, it was just the color of the outside I didn't like besides that it was soo perfect. I told him I needed time to think about it. He didn't pressure me at all even offered to let me sit in the car as long as I wanted. I decided to buy it. I came back to get it about a week later, Dave promised it would be washed ( he thought I would like the color more). There was a miscommunication when I arrived and it was not yet washed. I didn't say anything because it wasn't a big deal. But it was a big deal to Dave. He made it a priority to keep his promise and had it washed while I was signing paperwork with his son. His son was super friendly and really helpful in explaining all the paperwork step by step. I would never buy a car anywhere else! I know all the guys in there truly care about the satisfaction of their customers. I left feeling like it had been my own family taking care of me through the whole process. Thank You So Much for making this car buying experience pain free and exciting. = )

I had a bad experience here. These guys wasted my time. I called at 9am to confirm that a specific…read morecar was available and mentioned that I would be driving from far away to look at it that afternoon. A sales rep confirmed that it was still available. I arrived in the afternoon, waited, and then was told that it had already sold 2 days ago.

I was in the market for a newer car as the transmission was going on our primary vehicle. I found…read moreAuto Warehouse by chance and I am so glad I did. Mark was very accommodating and found us a vehicle in our budget. He got it fixed up and inspected for us. Today we picked it up and everything was quick and easy. Thank you for a great experience. I will definitely use this place again!!

Purchased a 2006 Honda Pilot from him over a year ago. He puts on a honest guy act. The car had…read morepower steering extreme damage found by another mechanic. Noise from car started within 48 hours. Returned to him multiple times; also called . He would not take the car back. It Is now shown on BBB that Auto Warehouse is permanently closed. Hope he is No Longer in the Car Sales Industry.

First, my credit was awful but they approved me. But they have to be the loveliest collectors of…read moremoney in the world. They are helpful, pleasant, actually fun and bright and sunny. They make my car payment ok. They are helpful, tell you how much you have to pay and don't give you a hard time for anything. I just feel I wish all my car payments had or will be like this!

Possibly the worst business experience I have ever encountered. I needed to clear up a…read moremanagement-made error in some documentation, asked for assistance politely, and was yelled at and hung up on by representative L***** .

Super happy with my experience from a better way wholesale I was skeptical after reading some…read moredisturbing reviews but had a pleasure in my experience so far . I worked with Ritchie a young man my daughter's age he helped me pick out what i wanted and the vehicle is mint low mileage and clean inside and out. Recommend everyone try it out for yourself and not to right them off before u give them a try. U will not be sorry

After 30 days of attempting to purchase a vehicle from this dealership, I ultimately encountered a…read morelevel of unprofessionalism that was disappointing and unnecessary. I arranged for my brother to visit in person due to proximity, and instead of assisting, the primary salesperson delegated the interaction to someone else. Later, I personally flew from North Carolina to Connecticut to view the vehicle, only to be met with arrogance and dismissive behavior. Respect and professionalism should be standard in any transaction -- especially when a customer is clearly serious enough to travel for the purchase. I would advise future buyers to evaluate carefully who they choose to work with at this dealership.