Efficient, friendly service, diagnosed and repaired the issue quickly. Cost was reasonable and…read moremaintenance tips were appreciated!

Very professional service. I will definitely use this company again. Thank you to people who…read moreprovided previous reviews

I requested for an AC repair and 2 technicians paid a visit. They are professionals with the…read moreservice I requested. Since my more than 10 yr old AC split type has no more parts available in the market(circuit board), they gave me an option if I wanted to upgrade it. The price of the new unit was affordable. They even deducted the labor cost of their first visit. Now I've got a new Heat pump condensing unit, with 10 yr warranty. Highly recommended.

From the owner: Locally owned and trusted HVAC business, proudly serving the greater Ottawa area. read more

We were very pleased with the economical Duct cleaning service provided by Fresh Air Solutions. The…read moremen were prompt, efficient and thoughtful (removing shoes). We highly recommend them.

La version française suit:…read more I give 4 stars only because of a schedule problem even if the company owner was transparent enough to let me know that they employ a marketing company and schedule availability disparities can appear in the service because of that so basically the marketing company told me 9 am and the owner 1 pm at the same day of the appointment... Not a big biggie to me since I'm teleworking but also not perfect as I was prepared to receive the service at 9am. By the way the reason to use the marketing company is so that he can focus more on the work which is an expert at which to me makes total sense ecen if it means potential problems like the schedule. The marketing company wrote messages to me back in French even do they are an English speaking company so props to them for that. The technicians were English only soit was good that I'm French and English bilingual but I tought that I would receive the service in French because I received messages in French. To put it mildly it wouldn't have been a nearly as good service if I couldn't understand English since I wouldn't have been able tp understand what was being done and the recommandations. I received what I felt and still feel were good recommendations from the owner and it wasn't to upsell me just to advise me like an expert should do. He sold me 2 different types of filters. One for the humidifier and the other for the furnace. I dont really know if 75$ for the humidifier filter was upselling and a good thing to have replaced but the old one seemed dirty. He showed me the price of the furnace filter on Amazon and sold it to me about 40% cheaper which boosted my trust. It was also the less expensive service fee that I've been quoted between 4 different company. Their was two multi-etnical technicians which is the small company per the owner. One mentor and one apprentice #blaklivesmatter! In any case, they got my second appoinment in 2 years and its going to cost half the price because of everything that he did on that appointment! _____________________________________________________ Je donne 4 étoiles uniquement en raison d'un problème d'horaire, même si le propriétaire de l'entreprise était suffisamment transparent pour me faire savoir qu'il emploie une entreprise de marketing et que des disparités de disponibilité d'horaire peuvent apparaître dans le service à cause de cela, donc en gros, la société de marketing m'a dit à 9 heures et le propriétaire 13h le jour même du rendez-vous ... Ce n'est pas un gros problème pour moi puisque je télétravaille mais pas parfait car j'étais prêt à recevoir le service à 9h. La prochaine fois je saurai qu'il y aura ce risque. Soit dit en passant, le propriétaire m'a expliqué que la raison d'utiliser la société de marketing est pour qu'il puisse se concentrer davantage sur le travail dans lequel il est un expert. pour moi, c'est tout à fait logique même si cela signifie des problèmes potentiels comme l'horaire qui peu être différente entre les 2 compagnis. La société de marketing m'a écrit des messages en français, même si elle est une entreprise anglophone, alors c'est quand même bien pour l'effort. Les techniciens étaient anglais seulement alors c'était bien que je sois bilingue français et anglais mais je pensais que je recevrais le service en français car je recevais des messages en français. Pour le dire légèrement, cela n'aurait pas été un bon service si je ne comprenais pas l'anglais car je n'aurais pas pu comprendre ce qui se faisait et les recommandations. J'ai reçu ce que je ressent et ressentais être logiquement de bonnes recommandations du propriétaire et que ce n'était pas pour me vendre mais simplement pour me conseiller comme un expert devrait le faire. Il m'a vendu 2 types de filtres différents. Un pour l'humidificateur et l'autre pour la fournaise. Je ne sais pas vraiment si 75 $ pour le filtre de l'humidificateur était une vente exessivement cher et une bonne chose à avoir remplacé mais l'ancien semblait sale. Il m'a montré le prix du filtre de la fournaise de la fournaise sur Amazon et me l'a vendu environ 40% moins cher, ce qui a renforcé ma confiance. Ce sont aussi les frais de service les moins chers que j'ai reçu entre 4 entreprises différentes. Il y avait deux techniciens multi-etniques qui forme la petite entreprise. Un mentor et un apprenti #blaklivesmatter! En tout cas, ils ont obtenu mon deuxième rendez-vous en 2 ans et ça va coûter la moitié du prix à cause de tout ce qu'il a fait lors de ce rendez-vous qui ne devra pas tout être refait!

First service call with this company today for my a/c. They were professional, courteous, on-time…read moreand provided excellent advice related to ongoing maintenance of the unit. They even called me within 30 minutes from arrival. Price was fair, invoice detailed and no "extra" fees...

Seriously good service. Took their time with the service of the air conditioner, explained what…read morewas going on and the technician was extremely knowlegeable about the equipment. When i asked about other service didn't try to upsell me and just gave me the information. I appreciate this kind of old school first class service. I wouldn't hesitate to recommend these guys!!!!

Had a great experience with sales guy(Jay Jalali and the tech McFarland. Great giys and both…read moreexplained everything that was going to happen. McFarland also explained to me what was done and what needed to be done in the years to come and how I could make sure everything would go. Explained all the ac and furnaces features as well. Glad we choose to go with them.

Well I hope you expect the technician to show up for your appointment because he didn't....... we…read morehad a maintenance appointment booked for weeks and given a window of 1pm-5 pm for the technician to arrive. 5pm rolls around, no one. On the phone with Reliance who calls the technician to see why he never showed up.....only to find out from the technician he was never booked in the first place. He was as surprised as we were! If I would have known that Reliance was so "unreliable " I would have never purchased a furnace and A/C unit from them. Customers beware!!!!!!!

I cancelled my gold plan but still received an invoice a month later. Repeated calls to the number…read morefailed to speak with an agent ...no email address so I will try another day. Due to the automatic AI you can end up going in circles. Very frustrating

Great company to deal with! They replaced my Moms AC and were clean, professional and made her feel…read morevery comfortable with the whole process. They even took the time to repair the ductwork from her furnace install done by another company a few years earlier. I would recommend them to anyone!

Our AC broke down on Saturday just before the start of a heat wave. I called and left a voice…read moremessage with JC Robinson & Sons on Sunday as they were closed for the weekend. Ian showed up at my house at 9:30 am on Monday. He diagnoised the problem and returned the next morning with parts to fix it. I could not have been happier. Today reached 31C (42C with humidity). Great service and professional people!

Thanks to JCRobinson, we have been spared a long weekend of cold showers and mopping up water in…read morethe basement : ). After Jim's inspection early this morning (Friday), we realized that our cracked hot water heater needed replacing. Tom and Roger quickly got us an install by Devon and Dan this afternoon. And now we can take hot showers, do the dishes and not spend four days cleaning up the basement floor every couple hours. Such swift, thorough, courteous and professional work is very much appreciated! Laurie and Gerry

I contacted Flow Easy because my toilet was not working. James responded promptly to my call,…read morediagnosed the problem, ordered the part and did the repair. James was friendly, communicated the issue and the repair was done in a quick & efficient manner. I will use James in the future for my plumbing needs and will be recommending him to family and friends!

From the owner: Are your drains running slow or blocked? Do you have a leaking pipe or drain? Unexplained water…read morestain or mark or on your ceiling? Is your toilet or faucet causing your water bill to be higher then normal? Need help winterizing your hose bibs? I can help! Schedule your appointment today. Services - Fixture Installations (toilets, sinks and showers) - Hose bib replacements and maintenance - Repipes - Fridge waterlines - Underground sewer pipe replacement - Sump pump and sewage pumps