4:45pm Christmas Eve and my boyfriend decides we need to rent a Corvette for Christmas day. Mission…read moreImpossible? Well, it seemed that way as he called place after place after place and no one had a Vette We couldn't find any places on Yelp either so my b/f searched the internet and made endless phone calls, well until he found Carlos at City Luxury Car Rental. They said they thought they could get one and they did. They delivered the car Christmas morning - a beautiful black anniversary edition corvette. They picked it back up the next morning and even drove us to the airport. Awesome!!! WE paid $560 for the car for about 24 hours + gas. A bit pricey maybe, maybe not, but at the last minute and Christmas we were happy to have the car. The paperwork was a snap, we took pics of our driver's licenses and insurance cards, emailed them over and that was it. A little car inspection before and they handed us the keys. Whooo hooo....let' the fun begin. They were so friendly and easy to deal with we will definitely rent from them when we come back to Miami the next time. Know before you go.... 1) the rates you see on line are usually for multi-day rentals.

SCAM SCAM SCAM!!!! Watch out for this company. Carlos charged me twice (over $2k) and said I would…read morebe refunded the original charge. The refund has still not showed up and it has been 4 months! I only get excuse after excuse from this company. He just rents the car from another place called Exotic Rides Inc, so he doesn't even have his own cars. Don't rent from these people if you like your money. I don't think Exotic Rides is in on this scam, but I can't say for sure since I am out an additional $2k. Carlos if you read this I will be filing in small claims next month if I don't hear back and get my money. You know how to reach me.

Ok let's gets down to business. You want to know if your money will be worth it. let me just say…read morethat these prices are amazing and you cant go wrong with the customer service here. Sammy is awesome with children as well. I'm telling you guys now you wont be sorry.

My wife picked up a Groupon for me to use at Signature Rent a Car…read more The Groupon says to call and make an appointment before picking up the car. I did this and informed them that I had a Groupon. They immediately said they had no cars available. I hadn't even told them the dates that I needed the car yet! They would not refund the Groupon money and told me to take it up with Groupon. I've actually called this place twice. Each time the person answering the phone has been rude and unhelpful.

Well deserved five stars. This place has the absolute best customer service I've seen relating to…read morecar rentals. They delivered the car to my hotel and also picked it up from the hotel when I was finished with it.

Thank you very much, Leo, for such a wonderful experience! Your throughout communication and…read moresetting clear expectations are so appreciated. This made our one day trip to Key West even more magical and unforgettable. We got to Miami convertibles right at 7 am and Leo was already waiting for us with all the paperwork ready so it was a breeze. It's awesome you can drop off car any time after hours to avoid stress and hassle. I definitely recommend Miami convertibles to anyone who wants a reliable and stress free experience!

This is the spot if you want fast, professional and courteous service and a quality car to check…read moreout southern Florida!!... My wife and I were left stranded by another company that we had pre-paid for and were basically up a creek without a paddle! (Getting a convertible in Miami Beach is near impossible if you haven't pre- booked). Miami Convertibles came to our rescue and were accommodating, fast and professional! Thank you so much for your service.

I have attached the photos from Diana, which show very clearly the extent of the damage. The reader…read morecan look at the photos and then the list of damages that were itemized and tell me if they think it warrants changing the tire, car door, etc. up to more than $5200!!! How can anyone think this is reasonable and defend themselves with a straight face? I also showed these pictures to two separate body shops which told me it would cost tops $500. It's nice of them to claim that they did nothing wrong while trying to make me sound like I am being unreasonable. Out of their own negligence they have caused this situation -- the sheer defensiveness of this response is astounding. To make it clear, there is nothing wrong with paying for damages, in fact that is what I have been trying to do and make easy for them but it is simply fraud and blackmail to do this to your customers. You can't be charging everything else to me so that you can make your car like new and sell it at auction. To be fair to them, they are only writing this to save their image to the public but the following has been communicated in private: "As per our conversation, i already communicated Alternative Claims that it will be a revised estimate. I also spoke with the manager from the body shop and He will be working on it today or early tomorrow. I will let you know once he concludes with the revision. Have a great day!" If you make a mistake, you have to admit it not just in private but to everyone else. Lastly, here is the last message from Diana in private 8 days ago. I only wish that they can continue the process in good faith as I do not find the message that was written here in good faith. "the estimate was revised, corrected, and sent to Alternative Claims to continue with the process. Please contact them directly to get all the information you need for your insurance. If you received an email from them, please use that contact information because it should have the name of the person who is handling this claim. Have a great day!" The claims company have not contacted me regarding any updated list of damages. I am turning over all this to my insurance and let God deal with them. I do not wish to get into a protracted legal dispute and hope the matter will be resolved fairly and with justice. ORIGINAL REVIEW: Please see attached photos for itemized bill. These people are Frauds. They need to go to jail. Tried to bill me $5,293.75 for a small dent on the back of the car. I kid you not. For a small dent around the side of a human palm at the right back bumper of the car. Talked to an auto shop guy and he told me this job would have been $300 at most. I made a dent when I reversed (very slowly I need to add) into a barricade I couldn't see from the side mirror and rear camera at a gas station. The bill includes changing the tire, door repair, and so on, I kid you not. See the pics. Because Hector was so nice when I rented the car and I was in a rush to catch my flight I trusted these guys and didn't take a photo. I even chased after them via multiple emails and calls across the country to try to help them resolve this issue quickly. To my shock, I landed a bill for $5000?! It's a total joke and travesty. All communication is now being made public and submitted to the relevant parties. The manager Diana does not pick up the phone, does not return calls. Luis (not Jose) the other staff member is similarly irresponsible and does not call customers when he promises to. These people do not reply emails, do not read their emails. They want your money, that's it. Hector is nice but when I told him about this, told me "Insurance is paying" FRAUDS! then stopped responding to my messages and said "Diana is the manager". Keeps asking for nice reviews on Yelp.... All the good reviews come from this sleazy asking for reviews without actually being good at what they do. See attached pics for evidence on the fraudulent bill and other relevant docs. These people need to go to jail. I should have stuck with a large and reputable company. Fortunately I have all the receipts so your bad deeds and schemes to cheat honest people and insurance companies are coming to light. TO the manager and owners: you will get what you deserve. In Jesus name.

Car was great. Still pending deposit back. Car wasn't super clean. Plus there was a roach…read more Staff was friendly at time of pick up. Pending resolution.

Very cool people. I rented a Lamborghini Aventador Roadster to take my kid to lunch. It was a good…read moreexperience. The guys were professional and made everything easy. I highly recommend them.

Desiring to rent an exotic car over Memorial Day weekend, I selected Diamond based on consistent…read morepositive reviews that I read. Unfortunately, the car that I ultimately desired, the Aventador Roadster, was not available. It turns out this car is very hard to come by as no other companies had it either. So I opted, and wisely so, for the Huracan Spyder so that I could also enjoy a top-down experience. Ernie, who guided me through the verification and booking processes did a fantastic job of being thorough and courteous in ensuring all of the key steps were accomplished. Come Memorial Day Weekend, it turned out something fell through on another renter apparently, which meant I would be receiving the car a day earlier. The driver arrived in the car and right when both myself and my dad (I was visiting my folks) layed eyes on it we were blown away by it's exotic looks. Tyler, who was the driver, did a very nice job explaining all the workings of the car and giving me very good advice on the best modes to drive the car. To keep things short, the experience was amazing. The car drove phenomenally and was extremely precise, not to mention quite zippy in acceleration. I also loved the crackling sound coming from the exhaust when downshifting or letting off the gas just after accelerating in a lower gear. Needless to say, the car got an unbelievable amount of attention, especially given that area tends to have your cliche of corvettes, mustangs/camaros, and of course mercedes and porsches. No Lambos that's for sure. While I did incur overage on miles, due to 3 days of driving instead of 2, it was well worth it given I had a whole day free of rental charge. Return of the car was handled with no issue, and no other extra charges were assessed. As a result, I very much liked my experience with Diamond Exotics and want to thank them and everyone I corresponded with during the process to help make this an awesome memorable experience not only for myself, but also for my parents who now have a special appreciation for exotics.