You have to be nuts to rent from SIXT. We wanted a luxury…read morecar and found Sixt has a good inventory. Unfortunately they all reek for marijuana. We could not get out of Boston without requesting different cars. Well changing cars 2 times created another nightmare. they proceeded to double bill us. Had to get American express involved since contacting them proved to be fruitless. It took 90 days to resolve. Never never again

Let's start up with I went online. I needed to rent a vehicle. SIXT rent a car gave me a good…read moreprice. It was $383 for seven days. Can complain about that. Everything started when I get there. Customer service this gentleman right here start up with me showing up there. He's in his cell phone. I guess playing games he told me he rented the car to someone else he made a few phone calls to me without success. I didn't receive the calls. He told me he could help me but renting another vehicle that is gonna cost me more. How unprofessional is that so I took a picture of him so people can actually be aware of what they get.

Enterprise saved my vacation today, thanks to Christian and Michael (I think was his name, sorry)…read more After Thrifty on 16th street did not have any cars despite a prepaid reservation, saying all agencies in South Florida were booked and there was nothing they could do, this Enterprise location confirmed availability and were simply kind and efficient to get me on the road as soon as possible. From prompt checkin to walking me to the vehicle, I was in and out in 10 minutes. They were kind, flexible and the office was much nicer than the other Thrifty office I visited in Miami Beach. And they didn't gouge me for a last minute rental! Will definitely look at Enterprise again in the future. Thank you!

This location deserves better reviews!…read more Had great customer service on pick up and drop off. On pick up, they happily upgraded me to a better model as my ca wasn't quite ready yet. On drop off, Location Manager happened to be in the garage and did the check out with me right away. Terence was so lovely and lively and I gifted him an orchid I had left in the car. He said he would take it back to the office to restore it. Lovey vibe!

I made a reservation using budget website.. They texted to confirm. They texted to tell me to go…read moreget the car.. I got to Budget at the exact time of the confirmed reservation.. The manager told me they didn't have any cars and I was out of luck..... I called Budget customer service. They did not care, Nor could they explain why they told me to go pick up a car, when they didn't have a car available... I Ubered to Sixt. Thankfully I was able to rent a car from them.

You know I am a strong believer in if you're going to apply for a job you should at least pretend…read morethat you like it. This Budget car rental service is just horrible. I was trying not to post about it however in the last month i've had to rent a car three times and they have continued with a streak of bad service. They will not great you upon entering, hardly any eye contact or acknowledgement and you'll be lucky to receive a vehicle with half a tank of gas. Today without alerting my wife they rented her an Electric vehicle with a quarter charge. She went to ask them about charging. They had no answers or a replacement vehicle. Only shoulder shrugs. Is customer service dead????

One of the easier car rental experiences I've had recently. Friendly transport from port and line…read moremoved quickly.

The car we rented on 9-13-2026 was on empty - no gasoline! We were told to go around the corner to…read morethe gas station. I pumped $64 of gas into car. The inside customer service is bad. The outside employee who was working at the return desk was unprofessional. He was on the cell phone and behaved like were a problem. He basically waved at us to throw the keys on the desk. I had to ask for a gasoline refund since we didn't not use all of the gas.

I was going to leave one star or no stars but the manger there was amazing and helped us remedy the…read moresituation we were in! When we first went In to get our car they lady looked like she (Marteena) didn't want to be there! She was not helpful and when she gave us the car and there was over 20 items of damages. She said not to worry it only scratches, but when we got to the car that was not the case 'side note the garages around the corner in the back and up on the 7floor.' The car was so dirty looks like they didn't even wash it inside and out! The scratches ended up being large cracks in the black plastic and falling off! Once we got in the car we drove it back down to the front and called for the lady that help us, she totally ignored us and helped another customer! At that point the manager saw us and asked us if we had an issue. He came out and looked at the car and told us it was unacceptable and that he will get us a new car!! Thank goodness! Overall the help us get into the right clean car but it definitely slowed our whole day! Took about 2 hours So overall I'll give them 4out5 stars

Never rent from Sixt. It was a long line to get the car. Then, It took forever to find the car in…read morethe garage. Getting out of the garage was also an ordeal. At my first stop, I notice small scratches that weren't visible in the dark garage. I notify Sixt immediately. A month later I get a bill from Sixt for the scratches. They need to do a better job checking the cars on return and improve lighting in the pick up area.

This is a local company in South Beach. The customer service was excellent. The representative…read morespend time to explain everything to me and gave me suggestions on sightseeing. Prices were affordable too.

Thrifty Car Rental came through for me in a pinch when faced with a last-minute booking for a…read moreplanned business trip to Key West. My go-to (Enterprise) was fully booked, and this was the nearest location with available vehicles for the days I needed. A Chrysler Sebring (or equivalent) was reserved for me to the tune of $59.99 per day. A little steep, no? Upon my arrival, I was informed that my vehicle would be a Dodge Journey - a mid-size crossover SUV. Definitely not my first choice, but hey, who am I to complain when someone else is paying? But then again, I was off to the Keys in a vehicle that didn't have cruise control or keyless entry, but did have bluetooth, an MP3 jack, and a 6-CD changer. I don't get it. The service was very friendly, though I thought it was curious that they had me do the walk-around to inspect the vehicle for dents/dings, etc. Every other rental agency I've been to does it themselves, with you along for the walk. The location is a bit tricky, as it's right on Collins in the thick of South Beach, and parking is limited. But if you're an experienced Miami driver, this shouldn't be a problem. Enterprise is still my first choice for car rental, but Thrifty is now a definite viable option, especially in a pinch.

This was an awful experience. I had to return the rental because apparently the customer who rented…read morebefore me had an issue with a flat front tire. I basically rented for ONE DAY and was charged 66 dollars for a 20 dollar car. I had to put air in the tires- TWICE, paid for it and still the rental place were willing to give me an OLD CAR. the place obviously is a sleazy scam place with poor selection of vehicles. When I came in yesterday, having a reservation, I had to wait over an hour to get my car. I barely rented for 24 hours instead of the 5 days rent.

Very cool people. I rented a Lamborghini Aventador Roadster to take my kid to lunch. It was a good…read moreexperience. The guys were professional and made everything easy. I highly recommend them.

Desiring to rent an exotic car over Memorial Day weekend, I selected Diamond based on consistent…read morepositive reviews that I read. Unfortunately, the car that I ultimately desired, the Aventador Roadster, was not available. It turns out this car is very hard to come by as no other companies had it either. So I opted, and wisely so, for the Huracan Spyder so that I could also enjoy a top-down experience. Ernie, who guided me through the verification and booking processes did a fantastic job of being thorough and courteous in ensuring all of the key steps were accomplished. Come Memorial Day Weekend, it turned out something fell through on another renter apparently, which meant I would be receiving the car a day earlier. The driver arrived in the car and right when both myself and my dad (I was visiting my folks) layed eyes on it we were blown away by it's exotic looks. Tyler, who was the driver, did a very nice job explaining all the workings of the car and giving me very good advice on the best modes to drive the car. To keep things short, the experience was amazing. The car drove phenomenally and was extremely precise, not to mention quite zippy in acceleration. I also loved the crackling sound coming from the exhaust when downshifting or letting off the gas just after accelerating in a lower gear. Needless to say, the car got an unbelievable amount of attention, especially given that area tends to have your cliche of corvettes, mustangs/camaros, and of course mercedes and porsches. No Lambos that's for sure. While I did incur overage on miles, due to 3 days of driving instead of 2, it was well worth it given I had a whole day free of rental charge. Return of the car was handled with no issue, and no other extra charges were assessed. As a result, I very much liked my experience with Diamond Exotics and want to thank them and everyone I corresponded with during the process to help make this an awesome memorable experience not only for myself, but also for my parents who now have a special appreciation for exotics.

Thank you very much, Leo, for such a wonderful experience! Your throughout communication and…read moresetting clear expectations are so appreciated. This made our one day trip to Key West even more magical and unforgettable. We got to Miami convertibles right at 7 am and Leo was already waiting for us with all the paperwork ready so it was a breeze. It's awesome you can drop off car any time after hours to avoid stress and hassle. I definitely recommend Miami convertibles to anyone who wants a reliable and stress free experience!

This is the spot if you want fast, professional and courteous service and a quality car to check…read moreout southern Florida!!... My wife and I were left stranded by another company that we had pre-paid for and were basically up a creek without a paddle! (Getting a convertible in Miami Beach is near impossible if you haven't pre- booked). Miami Convertibles came to our rescue and were accommodating, fast and professional! Thank you so much for your service.

Prepaid rental three days in advance for a day trip during our vacation in Miami Beach. Arrived to…read morepick up my rental and the attendant informed that there was no car for me. Staff at this location was very rude and uncaring. One would think that a call to patron the day before would be the appropriate thing to do, guess Hertz does not. Interesting that Hertz can cancel your reservation at no penalty to them, but they will(according to their web info) penalize the patron for lack of cancelation. BTW: Hertz will have my monies for 7-10 business days, $300. hold plus cost of rental. BAD FORM.

Avoid at all costs! This is not actually a Hertz location…read more It's just a parking garage with a Hertz kiosk machine. The machine did not work properly when we picked up the car, and not at all for the return, and there's nobody there who can actually help. The result was a truly nightmarish experience, my worst car rental ever!