I see from the comments after I talked to Pete this morning about servicing our pool that he had a…read morehistory of not showing up. Perry told me that he would be by today, and sounded friendly on the phone, and happy to assist. I sent him my address as requested, and not a world back, and 10 hours later no show. I understand people get busy but communication, and letting us know you could not have make it would have been the right thing to do as a business owner. I am glad he did not show after all because if this is how he operates, I can only assume the quality of work could be in question too. If you are browsing for a pool guy, I recommend you keep browsing.

This is a great company , I can tell because the owner kindly asked me to remove my bad review…read morewhich was actually for a different company! I left a review that was meant to be for someone in a completely different town and this company politely messaged me to clarify. Be sure to try this service out and know that they appear to be communicative! I'm sure it's safe to assume that this company is reliable.

Great customer service & communication. He provided an efficient and rapid service getting my pool…read morefrom not looking too good to in swimming condition . Pricing is reasonable. Definitely would recommend Alex

From the owner: Brasch Pool & Spa is a family owned business serving the High Desert. We’ll clean your pool weekly…read moreand add chemicals as needed. Have a green pool? We can get it back to crystal clear for you!

I had a hard time at first finding someone to repair my hot tub, but I'm really glad I found High…read moreFlow Hot Tub. They were easy to work with, very knowledgeable, and came out quickly. The quality of work was excellent. What really stood out was how much time he took to explain everything to me. He didn't mind me watching and walked me through what he was doing step by step, helping me understand how the hot tub works. That made me feel 100% comfortable and confident in the repair. I'll definitely be using High Flow Hot Tub again in the future and would highly recommend them to anyone having issues

Great job fixed my jacuzzi replaced motor nice guy responds promptly works quickly very informative…read moreI'd recommend

I have used Butch's Pool Service several times over the years. The last time I needed to replace an…read moreintake pipe for my filter canister. He is very reliable, honest and responds in a timely manner. Prices are very reasonable and the work is competent. I would not hesitate to use his services again.

Not honest people... They told me I would need a computer board for my heater maybe 2 and said they…read morewould cost 800-900 each. On Amazon they were only between 90 to 95 when I told them that they declined the job because they wanted to rip me off. Beware who you hire. There's a bunch of crooks out here.... Definitely do your homework!

Spoke to a person on February 4th.,( supposedly Enciso?) said was extremely busy but promised (!)…read morewould contact me on Wednesday, February 11th. to discuss, come by the house, and make appointment for home pool needs: resurfacing, retiling and new plumbing. I waited at home all day. Phone never left my pocket . No phone call, no response to my text messages, no response to my phone messages, no response to email. I was absolutely GHOSTED!!! So then I texted them not to call me since they didn't want my business. Despite the previous good reviews, I should never have believed them since they are from 2024 - my bad on that. Too bad, I was a CASH customer, no matter what the cost would have been.

We recommend Jose to design your dream pool and his customer service is top-notch! Even after 3…read moreyears he always answers any questions we have. Jose is very humble and great prices! Yo recomiendo a Jose y su compañía, es muy honesto y precios razonables! Su designó de albercas son hermosos!

On Saturday morning I called Annie's pool, because I had cleaned my pool filter, but was unable to…read moreclose it properly. I hadn't put the screws on right and water was leaking when the filter was turned on. My pool had also started turning green. Tony came to my house within an hour and fixed it for me. He also educated me on what to do with the pool that had it blue within a day. Tony didn't charge me anything. He took 20 minutes of his time and made things right for me. I am selling my home, but I've recommended the new home owners to keep Tony on speed dial for anything pool related!!! Thank you so much Mr Tony.

Tony is great , knows everything you would need to know about pools ! From foxes to maintenance…read morehe's your guy.

We highly recommend JSM Construction for their amazing design, layout, and overall work. We were…read moreextremely pleased with their services. Furthermore, they completed the project in just three and a half months, beating their estimated time of four months. Additionally, they were kind enough to provide us with a complementary robot vacuum and pool cover. If you are looking for an affordable project that is completed in a timely manner with utmost professionalism, then we strongly suggest you choose these guys. Although it may have taken some time initially to receive the 3-D rendering and estimate, Oscar came through and the end product made it all worth it. We are now able to enjoy the summer and appreciate the JSM team's hard work. A big thank you to Matt and the JSM team!

We have had our pool for about a year now.We had a few issues that we were not happy with. But Matt…read moreis taking care of it. I appreciate it so so much. They are a great company. Honest and genuine. The craftsmanship is excellent and they follow up with any problems. The employees are very hardworking.

Humberto and Jesse are amazing. They were communicative. They were fully transparent, never left us…read morein the dark. Amazing company to work with, but even even better people! Highly recommend this company to all looking for a pool or spa!

Rating would be higher, but customer service just isn't there. Oasis builds a decent pool and they…read moreare very easy to work with, but if you ever need any kind of service once your project has been completed, well good luck.

Amazing service! They came through when others didn't! They send pics ! Whuuuut??? Never had such…read moreservice! Thank you team! Wow!

Marco was recommended to us by our local hot tub service company to repair our hot tub. He came out…read moreand then tried to get us to leave our go-to company. We thought that wasn't a good business practice, but he successfully fixed our hot tub and told our go-to hot tub service company that he was trying to steal business from them. We called him out another time for a repair, but he outsourced someone else to fix our hot tub who actually made the issue worse by breaking the threading off a component. He attached a part that wasn't even compatible with our hot tub. There's a 1 year warranty clause on the invoice, but Marco never returned our call after weeks of calling. So we spent over $1000 for this scam. We tried to look up the certification he sent us and noticed that his certification number was crossed off. Seems like he's hiding something because we couldn't verify anything about him. Bottom line, he's not consistent or trustworthy and has slimy business practices. You can call any other hot tub maintenance company around Big Bear and Blue Star/Marco has a bad reputation for this. You'll end up spending even more money and wasting time hiring Blue Star/Marco. Work with anyone else but this place!

Tyler has been caring for my pool since August 2019. He literally brought the pool back to life…read morefrom death. He will put in any amount of hours it takes to get and keep your pool, not only beautiful, but also in perfect working conditions. He's reliable, trustworthy and hardworking. I won't let anyone else touch my pool. I can't say enough great things about Tyler's pool service and commitment to his customers.

I am very sorry to have to post this as we trusted Tyler for over a year to fix our pool spa. He…read morekept putting us off, ordered parts after accessing the problem to the tune of us paying him $500.00 for a pump. That was over a year ago! Today, he told us that he could not find a part, once again, that he needed to complete the job. We will now fill our pool after having waited on Tyler this season, yet again, because we anticipated, and BELIEVED him, that he was good for his word. We continuously had to chase him down, with Tyler not returning our calls. We were very polite, and very patient, (too patient?), but enough is enough. We are demanding our money back for the five hundred dollar pump that is still in its original box, unopened. We cannot recommend Tyler for pool or spa repair. Although he appeared to be nice, unfortunately, he was not trustworthy and did not get the job done. He led us on, causing a very stressful experience for both my husband and I.