We've just love this location! Make sure to go early to get the best seats by the beach…read more Aritzia ( Ritzi), she is the sweetest server at the restaurant, thank you again for attending us.

We won't be back…read more We booked and paid for an OCEAN FRONT room at the Hilton Marco Island. The 07 line is OCEAN VIEW NOT OCEANFRONT like we paid for. They know this. In fact while we were standing in line at the front desk to voice our concerns, another couple standing next to us also had the exact same complaint. What are the odds that you walk up right next to the people w the exact same complaint. When i mentioned that the manager must receive a lot of complaints on this she rolled her eyes and told us she didn't. Although two other staff members (one bellman that took us to our room and another that was bringing food/room service to a room on our floor) said they get complaints all the time. Mallory, who says she's the manager, felt compelled to roll her eyes and scoff ar our complaint and as you can see from the pictures, we definitely have a southern view which is just an ocean VIEW. NOT what we paid for. They know what an ocean front is because the rooms on the other side of the hallway have what they call a Juliet balcony, picture attached, which is oceanfront. When talking to a second manager on the second day, we were told those people just know how to place their reservation as if we're supposed to know something that they knew. At this point 2 different managers, no apology. We have gone through two managers and Hilton honors since we're Gold members and are still working on getting this rectified. These 2 managers have figured out how to manipulate the situation to those of us spending considerably more money just for this view. James is the 3rd mgr we are being pushed to while wasting our vacation time. Also parking is self parking only although it says on their website they offer valet. Self parking costs $40 a night not including other resort fees. You will see our view was looking direct at the building next to us and south and in the in the second and third pictures, you will see the Juliette balcony the room across from us has. (Same price). Cleaning lady was nice enough, in between customers, to let us go in to take a look at it. Lastly, all unsecured Wi-Fi. No secured Wi-Fi available throughout the entire building and almost no reception being on the ocean.

Another amazing stay and time at the Surf Club. Everything was wonderful and very friendly staff…read more Julie, Diane, Kristy. Thanks. One of the nicest parts was the Christmas music playing every night from 4 to 7 over the pool deck.

The Surf Club is a great family friendly timeshare righ on the beach in Marco Island. With a pool,…read morehot tub, tennis courts & excercise room there is something for everyone. The staff is friendly, helpful & are eager to make sure you have a great time. The rooms are very clean, bright & make this a home away from home.

Know before you go. First, this is no longer a hotel. These are individually owned small condos…read more These condos are small hotel size suites, with a mini kitchen, bedroom, bath and small living room. Some owners use the property manager on site, others use VRBO or AirBnB. Each unit is kept up by the owners. Some are in great shape, some are not. Check the individual room ratings and pictures to choose. The building was once a jewel and it does need some work. But, for a short trip, beachfront property walking distance to and from the restaurants it is worth it. Many complain that it wasn't what it used to be and it isn't, but it's about 1/3 to 1/2 the price of the Marriott and Hilton. If you know before you go... it will be great.

Filthy suite, filthy portico, no staff greeting you (nice valets), no services. Let the photos…read morespeak for themselves.