If I could give them zero stars, I would. A company's reputation is defined by how they handle things that go wrong. And with this company, let the buyer beware. While delivering party rentals to my next door neighbor, their delivery driver hit my basketball court, knocking it to the ground, shattering the backboard, destroying the rim and hydraulics and exploding the base. The drivers stopped, exited the vehicle, picked the basketball court up, left the broken pieces on the ground and drove away. We have video and photos of the entire incident which have been shared with the company and its owner. They have not taken a single step in the right direction and nothing has been done to rectify several hundred dollars in property damage. A complaint has been filed with our local police department, which they have not responded to. Charges are pending in civil court. This is not how reputable companies do business. Not only is it morally reprehensible, it is illegal. read more

Being in the business of event planning, you deal with all types, but ultimately it's the efficient nice folks who get my company's hard earned dollars. I've worked with Mike and his team twice now and both experiences have been filled with quick, efficient, and personable service. For an upcoming event, Mike came out to the site, measured all the rooms and is in the process of entering the info into a program that creates a basic blueprint of the venue. He's figuring out where all the tables are to be situated, he's helped me visualize where the vendors should go, and even offered to deliver and pick up the tables, chairs, linens, and other rental stuff during non-business hours. Being a one-woman operation, it's really wonderful to have someone like Mike on my side. He's taken a lot of stress off my shoulders and I gave him a muffin for that. read more

Preferred Party Place - Party Supplies Near Me - Sicklerville, New Jersey

Horrible customer service. They have a number for text inquires and whoever is on the other end of that needs some serious customer service skills. Just Rude! Screenshots of the exchange are posted. read more

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Monica's previous review was all I needed to assure me that Preferred Party Rentals would be more than capable to assist me with rentals for Yelp's Backstage Pass Party. From my first phone call to my last (the day of, when my point of contact Kristin called just to make sure everything was going smoothly), the service I received was stellar. I made multiple changes to my order and Kristin handled it like a total professional, even though I was convinced she probably wanted to strangle me after my many additional requests. But hey, it was a learning experience for me and the next time will hopefully be a little more seamless with regards to the ordering process. PPR had everything I needed, from tables to linens to chairs to coolers to a helium tank and more. The delivery guys were fast and I didn't have to tell them twice where everything went; they were on it. My only misstep was sending an email a couple days before the event to request some additional chairs, when I should have just called. Somehow, the message was lost in translation and I didn't get the extra chairs. It wasn't a big deal, but in the future, I'll definitely be sure to call with any changes or add-ons. I'd highly recommend this company to anyone needing a large amount of party supplies, and I will definitely call them again. read more

Made reservations they took my deposit and then sent an email stating they are accepting any more reservations a week before my event. Very unprofessional. read more

According to the contract, the tent was to be dropped off between 8am-4pm on a Friday for an event Saturday at 7. The tent was not delivered until 1:30am Saturday morning. The tent set up was completed at 5am. The chairs were not set up as stated in the contract. Additionally, we included a heater in the rental. The heater was not complete and missing the metal dome. Not usable! I would not use this company again. read more

I was very disappointed with the party equipment they supplied. We received chairs that were stained and dirty. We ordered a tent, which was ripped in several different places. We also received three large tables. It bothers me to say this, but I could have gotten three tables out of someone's trash that were nicer than the ones I paid for. They were all chipped and splintered. I would not recommend this organization to anyone. read more

The prices might be slightly reasonable but not worth it for the lack of organization and the lack of communication between customer and business .... I just find it annoying that I had to keep calling to find out when they would come and assess the grounds , to calling to see when they were coming to deliver the rental equipment, to consistently calling to have them resend the the installer of the tent to re position the tent in the correct area ( all due to the fact that they never told me, after asking them several times, when they were coming to set up) ( and then just showed up at 7:45 am to set uo and called me at 8:45 am to tell me they were there setting up the tent and were almost done ) ( not to mention the party was not at my home so I really was persistent on finding out exact times so I could be there to direct them where I wanted everything to go ) so to make a long annoying story short.... You get what you pay for!!!! I'd rather pay a lil more and get an ACTUAL professional company to deal with... Ps.. At this moment it's 10:48pm and I'm still waiting fOr someone from the company to contact me to let me know if they are going to correct the tent problem tonight!!!! I've been waiting since 5 Ish .... read more

Very unhappy! Used this company before they worked well, this time equipment not right , had problems with delivery , they still have not picked up equipment yet, and not willing to compensate for missing parts to equipment also arrived dirty), not comparable replacements for what we ordered .. I don't understand ! I'm a well respected chef in the area and know about customer service and how things go wrong sometimes but this is unacceptable. If they were apologetic somewhat I would be fine but not even! @kevinsbraga @dariuspeacock read more

Sooooo Outraged by this company!!! Reserved tent, tables and chairs two months in advance, left deposit, confirmed a week ago and was expecting delivery Friday morning. Friday morning came and went, I called at 12pm was told in a very dismissive manner that they were very busy and that they would be here. Called back at 3pm, still no delivery. This time receptionist was down right mean and told me and I quote "there is nothing I can do, nothing I can say" she wouldn't even look up my name to see if I was on the delivery route. Finally got in touch with someone on Saturday morning who informed us we would still get the delivery. Needless to say we never did. No tent, chairs or tables, no apologies, and no phone call from the owner. Don't use this company ever!!!! They are not reliable!!!!! read more

I had a 50th birthday party for a friend of mine and I rented a helium tank. I was making a balloon archway when my tank - well, tanked on me. It was out of gas! They gave me a 1/2 full tank! Yes they gave some money back but my decor was tacky looking because it was 1/2 finished. If you do rent from them - make sure you get what you're paying for because they don't check they're stock. UPDATE: I just went back to give them s second chance and they treat their customers poorly. I'm giving you my money and you treat your customer as if I was bothering you! Never again and I will never recommend you. I work in Event Planning. You are going out of business. read more

Working with Kristen Morgan on a pretty short notice backyard engagement party was a blessing! She was prompt with getting back to us on pricing and ensuring our event has everything we need. They offer everything you could possibly think of to host your own party! We had numerous changes made, and they were able to get back to us with exactly what they'd be able to do, and in some cases being brutally honest that something just won't look nice (all of us need a little bit of honesty thrown our way!) :) We're renting 2 tents, 30'x60' and 20'x30' with tables and chairs to accommodate at least 120 people. They're giving us ample time to setup the tents to ensure our event is perfect. Appreciated the professionalism! read more

We used Preferred Party for a tent for our engagement party, and are looking forward to working with them for our wedding as well!

I had a very good experience with Preferred Party Place. I only rented two tables and 12 chairs but they were nothing but helpful and courteous. I choose to pick up the items rather than have them delivered and the transaction was very smooth. The man that loaded and unloaded them from my car was nice and careful. I would definitely consider renting from again. read more

I had an absolutely terrible experience with Preferred Party Place. I had reached out for a quote for an upcoming party and received our quoted contract which states in bold "Quote valid for 30 days". So, less than a week and a half after receiving that quote, I go back to lock in the supplies and pay for it. I am told that they could no longer take new delivery orders for the week of our event. I was also told that everything is based on availability, which is not stated anywhere on the contract or in the previous emails I had received. If I had known this extra bit of information, that time was of the essence and I didn't have 30 days, I would have acted quicker to lock the delivery in. I was falsely relieved thinking I had 30 days to decide when within less than a week and a half the delivery was no longer available. I think Preferred Party Place needs to do some rewording on their contract and emails as to not mislead their customers. Luckily I didn't wait until the last minute to do this so I had time to find another party supplier. TNT Rental quickly saved our party and TNT Rental was so much easier to work with. I feel like we dodged a bullet on this one. read more

Preferred party rentals is a good company to deal with! I reached out to several party rental places and they were the only ones that responded. I would like to thank them especially Kristin who was more than helpful with our rental for our sons graduation party. We only had one hiccup and it was resolved the very next day. They were very helpful and definitely professional. We would like to take this time to say thank you and we will definitely rent from preferred party rentals again!!!! read more

Preferred party rentals is an amazing company to deal with! I would like to thank them especially Kristin who was more than helpful with our rental for our sons graduation party, several phone calls and changes that we made. They were very helpful and definitely professional. We would like to take this time to say thank you and we will definitely rent from preferred party rentals again!!!! Again thank you from the Linvills read more

Well, I'm a little late getting to this review...but I feel like I should make it known how awesome Preferred Party Rentals is. My husband and I used Preferred Party Rentals for our backyard reception in early August. We didn't really waste too much time after getting engaged (February) to tie the knot, so planning was a little hectic, to say the least. From the beginning, every single person I spoke to at PPR was courteous, helpful and accommodating. Initially, I placed my order with Mike and even made a few changes over email with him as well, which was wonderful. I even had a mini panic attack, the day before, over having a tent. (Early August being very hot, I had hesitation about having a tent at all as we were trying to save as much money as possible...My mother in law, being the voice of reason, told me that the tent was already cleaned and ready to go, so it went up and saved us from the showers we had the morning of the reception) I felt so silly about it later. My mother in law had also spoken to them a few times to add items to our order and commented on how pleasant they were to work with and how easily they went over the order with her and made changes. Preferred Party Rentals is wonderful and I would absolutely work with them again... ...minus the breakdown. :) read more

After helping my cousin plan her perfect wedding weekend this morning a few things were very in appropriate when the company came to pick their equipment up after speaking to management and disrespected by them I will never ever recommended them to another person it was absolutely tasteless the way We were spoken to while I was also was being accused of things that I never said what happened to customer service? Well I'll tell you what this company absolutely has none! read more

I just reserved my party rental needs with Preferred Party Place. Kristin was so friendly and such a pleasure to work with. I have total confidence that they will take care of me and help make my party a success! read more

Spoke with Kristen who was super helpful and friendly. Party was set up and ready to go ahead of schedule. Very reasonable prices best price around!!! Will be using this company again. Thank you Preferred Party Place for making my daughters graduation party a success. read more

Preferred Party Rental did a top notch job with everything for my daughter's bridal shower. Michelle is a lifesaver and so great to work with. She has a can-do attitude and made my frazzled nerves relax. The tent installers were great! I can't say enough about this company except...Thank you, thank you, thank you! read more