They help me get the best insurance coverage for me with my medical issues very caring and also…read morefollow up was great

John came out to my home and gave me great advise and took care of my issues starting Medicare,…read moregetting supplemental health insurance, prescription plan. He's also helping me roll over my retirement fund. Top quality services.

I'm not new to using insurance agents. I know a lot about insurance. I am so knowledgeable, I know…read morenot to try and navigate those waters on my own. Be it home, auto, earthquake, umbrella coverage, health, I have always preferred using the expertise of an independent (as opposed to captive) insurance agent. I've had my share of agents over years in the different venues I've lived in. Most of them have been fine. While shopping for health coverage for my recent college graduate kid and my not yet Medicare covered wife was not so easy, not a lot of agents want to handle individual health coverage. I happened into the Hayek Insurance Agency and all I can say is wow! Dealing with Roger Hayek was nothing short of outstanding. We were about to choose a plan on the Covered CA website, which as it turns out would have resulted in higher out of pocket expenses for us. Mr. Hayek took his time, did his research, ran the numbers, called back when he said he would, and had the exact information we needed tailored to our specific situation with an eye toward future possibilities. He was also able to explain in detail, without getting into the weeds, the reasons behind his approach. He saved us money on our Covered California policy in the long run, and provided us some great financial information on HSAs as well As long as Mr. Hayek is in the insurance business, we shall be his client for any and all of our insurance needs.

I want others to be wary that using a 3rd party is useless and only resulted in me losing 999…read morerefills at $0 vs the 300 copay costing me over $299,700 based on my new co payment in the picture(s) below. They do not have access to any information from insurance we have been with them 20 years and because my salary changed so did my assisted coverage from the gov't. They blamed covered cal than i had a 3 way phone call and they blamed my actions with medi-cal(which i did what they asked) I have been paying for private insurance with 0 federal assistance which increased its rate by 300% almost 700 a month at 30 years old for 4 months(technically 3 because somehow magically i got my insurance card(again pictured below with email proof from hayek themselves but not the actual insurance.) As stated we have been on auto pay for 20 years and because of their negligence they messaged me 17 days into january to make the payment(even tho the policy was already cancelled and i was told by her higher up that she shouldve handled the occurence with blue shield instead of emailing me) i lost my policy number with my free 999 refills costing me over $299,700 based on my new co payment in the picture(s) below. This should be a crime and they should be fined/pay a restitution or closed for negligence.

Worked with Marc and had a terrible experience. Unprofessional, very poor communication, and I've…read morebeen waiting almost two weeks for a simple change of plan (I moved out of the area and need new coverage). He's also always late on our arranged calls, flaked on one of them altogether. Can't seem to get any of my contact info correct either, keeps emailing my wife all my info and now has the wrong zip code. What a waste of time.

We had a great experience working with Marc Sandknop from SPF Insurance Services. He was patient,…read moreanswered all our questions and provided options for our medical and dental insurance needs. I'm recently retired, but not at the age for Medicare - we feel really good about the choices we made through SPF for our family.

I found Marc because I needed some help with Covered CA enrollment, and I'm really glad I did…read more Marc was super nice, very helpful, and patiently walked me through things (actually did much of the work for me). Dealing with the complexities of our healthcare system is definitely challenging, but Marc made it easy for me. I would definitely recommend Marc, and although dealing with insurance isn't my favorite thing to do... I will enjoy working with Marc again. Thanks Marc!

Sorry for the delay, Mr. Thompson but I do not get on the computer much, and don't do much online…read morestuff anymore....it took me some time to research this and possibly more time than it is worth, so here we go......my comment was based on the State of CA website that has Marc's license effective date as 06/06/2018. It appears that there were Yelp reviews prior to his license being active, but they have been removed. It is my belief that Marc was a teacher at la costa canyons high school before he got is license, as the Voice of San Diego attests to. As with anything in life, I recommend that buyers do their research and take responsibility for due diligence. That is what I always told my Marines, and live by that today. https://interactive.web.insurance.ca.gov/webuser/LIC_STS_UTL.GET_LIC_DETAILS?P_IL_LIC_NBR=0K88969

Before finding Heather Rodgers, I spoke with four different Medicare agents and was left confused…read moreby conflicting information. Heather was a breath of fresh air. She is a true expert on Medicare plans and providers in San Diego County. Heather took the time to explain my options and guided me step-by-step through the entire enrollment process, from the initial Social Security application to choosing my Plan G supplement and prescription drug plan. She handled all the paperwork flawlessly and responded to my emails and calls almost instantly. The entire process was fast and completely stress-free. I highly recommend Heather for anyone navigating Medicare!

I had long dreaded trying to navigate Medicare insurance, Heather made the process understandable…read moreand easy. One zoom call with Heather and we found and signed up for a plan that will work for me. I was pleasantly surprised to learn what was available. Heather followed up when she said she would, one month prior to the start of my new insurance, to make sure I had my insurance card and was comfortable with changing to the new insurance. She will be there for me if I need to make changes over time. I highly recommend Heather to anyone who needs a Medicare insurance broker!

Ken is a great resource for all of your insurance needs. He is the King of the Workman's Comp…read morearena. But that is just the start of his field of expertise. He has the capability to search carriers to find you the best pricing and coverage. Home and Auto also. I have always believed that variety is the spice of life. Ken presents the best options and solutions because he has access to so much more through the broker channel. He will always give you the best advice on where you are and might go. If all is good he will let you know. Service with Integrity.

Ken has worked hard to assist me and my clients in finding the right insurance for our needs, even…read moreif he has to send us away and tell us that the company we are using is the best at this time.

AS my husband and I qualified for Medicare, we were confused with all the different options…read moreavailable to us for our supplemental insurance. Lisa Campbell came to our home and took the time to explain the benefits for all the plans available to us. Lisa helped customize a plan that fit our needs. Once we had a plan - Lisa helped us with everything needed to get covered moving forward. If you are looking for an expert to customize a plan that fits your needs, Lisa Campbell is the right broker/agent for you! Thanks Lisa!

If your looking for health insurance, call Lisa. She will show you all of your options, pros and…read morecons and help you choose a plan that is tailored to your needs. She has handled my health insurance needs for many years and I have been totally satisfied with her service. She has proven to be a true professional who is reliable and friendly.

I was referred to Jens Michaels over a year ago when I was having trouble getting through to…read moreCovered California on my own. Jens took the reins and took the stress off me. The next year when it came time to renew, we went over my options and it was easy. Recently, during the COVID 19 pandemic, my entire household was laid off. Everyone lost their employee benefits. I called Jens, and he updated us on the new California regulations and the latest new health plans for which we all qualified. So now, my daughter, her boyfriend, my roommate, 3 of my co-workers and my cousin are all working through Jens Michaels and we are all insured! It was the least I could do to write this review. Also, for what it is worth, it is a small neighborhood office so just because he isn't available right when you call him, his staff is great about relaying messages to him. He always does his best to get back to us within a day. He is great. Thank you Jens!

Thank you Jens for helping us get a family health insurance plan! Your wealth of knowledge is truly…read moreimpressive and we feel absolutely confident in the decision we have made for our health! We couldn't have done it without you! We appreciate that you spent time sharing such valuable knowledge and resources with us and laying out all of the plans so that we could be well informed in this process!