Yes, we absolutely recommend Baldwin Insurance Agency. Mr. Baldwin thoroughly explained our policy…read moreand made certain that we understood it. He was very professional during our meetings with him. My wife and I have peace of mind. This policy will help our grandchildren.

I have been trying to attain a Life Insurance policy for 8 years. I responded to all related…read morefliers and every time the application was denied. After 8 years I almost gave up until I received a flier from Chris Baldwin Ins. Agency. Chris called and I was reluctant to start again, however we went through the process and as usual, I was declined. Chris is an exceptional human being. He's tenacious and wouldn't let go in a good way Claudia f. After 8 months of research, Chris and his team came up with answers. I complied with all their requests and am happy to say after 8 months of hard work it paid off!!! I received my Life Insurance policy and am at peace knowing my family will be safe and can continue to reside in our home. Chris is the guy who will get you the right policy for your family. I honestly believe he's an exceptional insurance agent, he goes out of his way to get what you need and always with a smile and positive attitude. I can't praise him enough, he changed my life.

I very rarely write negative reviews - I much prefer to sing the praises of individuals and/or…read morecompanies that have provided good service. And it should be noted that this review probably has more to do with State Farm itself than it does the Kollar agency. Having said that, however, I'm very happy that I have now cancelled my insurance and found another very reliable insurance company, with a very considerable savings on my annual insurance cost in the process. Background: A year ago I wrote a very positive review about my experience with State Farm. I had been in an accident where I was not at fault and I received payment for my car, less the $1,000 deductible, very quickly. I was very impressed with both State Farm and the Kollar agency. However, I had to wait over a year and a half to be refunded my deductible. And not once during that time did the agent's office reach out to me - I had to consistently follow up. The accident was in April of 2023; I received the refund of my deductible in September of 2024. That's the first complaint. Next, I have auto payments set up with State Farm through my credit card company, which has always worked smoothly. However, in August of this year, there had been some problems with fraudulent activity on that credit card, and when the payment request for State Farm was received, it was declined. This was on August 21st. On August 23rd, TWO DAYS after the payment was declined, I received a CANCELLATION NOTICE of my insurance from State Farm. As soon as I learned what had happened, I contacted the Agent's office to provide my payment on that same day - the 23rd. Going forward, I continued to use auto payments, but my insurance premium in November increased dramatically and I decided I would finally seek other coverage. I found a company that came very highly recommended and sent a notice to State Farm to cancel my insurance with them. Unfortunately, the auto payment to State Farm for the following month was already in process and I was unable to cancel it. I requested a refund of the amount - which I am still awaiting.....10 days later. Amazing that State Farm can move incredibly quickly when THEY want to cancel something....2 days....but are far slower when refunding monies. Customer Service is not their strong suit.

I would no suggest this agent. Kayla herself very nice and helpful. Hugh on the other hand didn't…read moreeven know he has been my agent for over a decade. He then called me a lier saying they never have done the coverage change I said was done in the past. When I asked him to look into it and call me back and confirmed he had my number he emailed me instead. I asked for information for over the past 4 years to confirm wha he was saying which he did not have but somehow has a reference to 2005. Hugh also told me to apologize to his agent which I was happy to do. High on the other hand never apologized and told me I was a poor fit for his office.

Brian and David are awesome! They are both extremely cordial and ready to serve. They both make you…read morefeel welcomed and appreciated. I have Home Owner's, Auto, Earthquake and an umbrella insurance policies. I have total confidence that I'm in "good hands" and my best interest is in mind when dealing with these (2) great professionals.

Brian went out of his way to help me insurance my new vehicle. I was so surprised that he also…read moreoffers DMV which was a huge help since I needed to transfer a title and register the vehicle. He saved me lots of time and I am so grateful. He also assisted me with a Life Insurance Policy which was so great. He followed all COVID protocols which made me feel safe. He breaks everything down so it is simple and clear to understand. Thank you again Brian for helping me with these things! I would definitely recommend him to anyone!

John and his amazing staff have been taking care of all our insurance needs for more than 20 years…read more We've had some ups and downs and Farmers has been with us all the way. I'm a loyal lifelong customer and never hesitate to recommend John to anyone who might be looking for new insurance or to make a change.

I have been a Farmers Client since I first learned how to drive. I drive two cars both over 20…read moreyears old and in excellent condition. I have a good driving record. I absolutely cannot wrap my head around the high rates Farmers charges. My rates have more than doubles in the last year from around $90 a month to over $150 a month. After speaking with my Farmers office, I was told I had to go online and take a 6.5 hour Safe Drivers course. After 40 years of being a customer of Farmers, I had to submit photo proof of my odometers from each car, fill out mileage forms for both vehicles and submit service orders from each car to prove the mileage. Honestly, I feel I am being treated like a 16 year old driving for the first time. For now, I have jumped through all of their "hoops" and will be looking at other venues for car Ins.

Where should I start.., the best most professional, responsive helpful and kind person and agent…read morethat Farmers as well as any other insurance company would be fortunate enough to have representing their company's brand. She has spoiled me for other companies I hire, she is so knowledgeable and takes care of whatever I need promptly and without me needing to do any follow up. I look forward to our interactions because there is something very satisfying about knowing she will take care of everything and I don't need to give it a further thought. Amanda has been my agent for years and she is the best!

Amanda Jones (Tamburrino) will not return your emails. Even a hand written letter from her will not…read morebe returned. After many years with her office, I am now seeking a more responsive agent.

Steve Webber has a servant's heart…read more 1. He tolerated my rescheduling so many times with a smile. Zero annoyance whatsoever. I was even annoyed with myself ;) 2. He answered my many questions, repeatedly, because of my brain fog when it comes to medical insurance. Again no complaints. 3. I'm confident in the plan that I selected with his guidance and advise. 4. Call him right now. 5. Aloha West rocks

Aloha is super helpful with any questions we had to make sure my mom's house was insured with the…read moreright coverage. Kelly and the team always answer every question with such patience and knowledge and we always feel taken cared of. Thank you to the team!