Terrible! Had a scheduled appointment today at 12:30 to have two tires installed. Showed up on time…read moreand waited 3 1/2 hours for them to pull the car into the shop. Waited over 4 hours to have a 30 minute repair done. Blatant disregard for their customers time even when they have a scheduled appointment. VERY BAD management, I would NOT recommend this business and will never return.

Had an appointment to get two tires replaced, they said it would take less than an hour, it took…read morethree hours. Very unprofessional and poor communication/customer service!

I came in for an alignment. I was told the recent work I had done was too tight to adjust in order…read moreto complete the alignment and that they weren't going to spend time taking it apart as it was near the end of the day. Understandable, I was not offered the option to return the next day, instead I was told the alignment should have been completed by whoever did the work and take it to them to do. The place I had the work done isn't local. I was able to go somewhere else locally and complete the alignment without any issues

I just know know about them anymore.i went in for an oil change, came back and the lady said you…read moreneed breaks and rotors too. I decline , thinking my breaks were fine, less then 10 miles later my car sounds like crap, it sounded fine before I went in and it drove fine too. Less then 10miles it started to feel as if mt breaks were about to fall off....tgey use to have a gentleman name Dillion who seemed very honest and polite...i just dont know about this current team....

If I could give zero stars I would. The employees here are liars and simply can't be trusted…read more I had a flat in my rental car on Friday. I needed to drive back home on Sunday. I was referred to this location by the rental car place. Called Firestone on Friday and the employee told me they would look at it that day and 100% be done by Saturday. -Dropped off at 2pm on Friday. -Called Friday night at closing and the employee said they would get it in first thing in the morning. -Called at 10am on Saturday and they said it was next up. -Called at 2pm on Saturday and they said they were doing the best they could and it was next. I inquired about all the promises made and the employee said he wasn't responsible for something another employee said. -Pulled up 30 minutes before closing time and the vehicle had not moved. I grabbed the keys because these people simply can't be trusted. Mind you, I had told the shop multiple times I was driving my three children over 400 miles and needed it fixed and they said 100% they would With liars like this working, can they really be trusted to give an honest feedback on anything in the shop? I have pictures and call logs of everything as well. If they were honest up front, I would understand but I didn't even get an apology. Garbage people at his location and that's a shame. Avoid at all costs.

I always take my car here for service. Mainly because I have their CC which offer 6 months no…read moreinterest on services over a certain amount. When I saw they gave good service every time it was a reason for me to continually go here. I've never had an issue with my car after service or any of the technicians. I can be kind of snippy but they're always very nice and show me grace. The only thing I can say "negatively" is they forget to change my service reminder sticker sometimes. Not a big deal at all. I can always refer to my receipt to see when my next service date will be. Thanks guys!

The guys there are very helpful. I've use them several times and their prices are very reasonable.read more

Don't go this place. All they do is break your items and act like they don't understand what you're…read moretalking about. They just want your money and you out the door! Went for wheel bearings left with broken parts!

I went there today Jan 18, 2024 with a just discovered flat left front tire. I was delighted at…read morebeing able to drop in without an appointment and get the flat diagnosed and fixed in about 20 minutes. Their prices are more than fair and the new owner is a friend of the former owner (Bill) and shares his outstanding approach to customer service. This place exceeded my expectations today. I have complete trust in them and their work. Paul S

Very quick, professional, and take the time to explain what is wrong and what the best options are…read more My Subaru needed new breaks, rotors, and rear hub assembly and the price I paid was very fair! They looked very busy, but were able to finish my car in a day! They call if anything pops up to go over it with you before just doing it and everyone is very friendly when you walk in to drop off your car or pick up. I will be recommending to all my friends and family!

I had the strangest experience at this Midas location today…read more I had called yesterday and made an appointment. Dimitri was super friendly on the phone. I came in for an oil change at my appointment time. The team took my car straight in. They performed an oil change service and tire rotation. They gave my car a clean bill of health, charged me 30 bones and some change and sent me on my way. While I was in there, I witnessed Dimitri treat 4 different customers like family. I couldn't believe how nice he is. He genuinely seemed to care about every person who walked in the door - myself included. That's what made my experience here so strange. I've never experienced such high quality customer service. Dimitri has made me a customer for life.

Dropped my car off to have a nail removed from the tire and they called me 5 hours later telling me…read moreit was ready for pickup. Got there and the nail was still in the tire. This location is definitely one of those places that will charge you for services and not actually perform the work. I strongly advise not bringing your vehicle here. Dropped my car off to have a nail removed from the tire and they called me 5 hours later telling me it was ready for pickup. Got there and the nail was still in the tire. This location is definitely one of those places that will charge you for services and not actually perform the work. I strongly advise not bringing your vehicle here.

Love this little shop they charge you way less than one of the big dealerships and they have all…read morethe paper work. They put it in simple terms for people like me that know nothing about cars and they work with you. I bring my car here for all my problems I just wish I had found it sooner !

As a lady (in my experience), it's very hard to trust hairstylists and mechanics and I rely on…read morereviews and personal recommendations. A friend of mine told me if I had car issues, this was the place to go. Then I looked up Google reviews and the ratings were encouraging. Well, it was that time to put an old car (that I love) in the shop knowing it was going to need some serious work. They made me feel totally comfortable, took the time to thoroughly diagnose the issues and provided explanations along the way. At know time did I feel like they were pulling my leg and the ending price was a little below my personal estimate. Very happy. She (my car) runs good. I have some other things that need to be fixed on this and my other cars as well. Aberdeen Auto Care will definitely be my go to.

Very happy with my experience. Easy to Schedule an…read moreappointment, quick service, very fair price, and polite people. I will be going back.

After spending quite a bit of money over the year at Melvin's, I called up and asked them how much…read moreit'd cost to install some parts for me. The guy asked what I wanted to install, and when I said brake pads and rotars, he said that they refused to install customer parts. Typical of the bigger name chains, but I expected more out of Melvin's. Bottom line, the brake pads and the rotars for my SUV ran me about $350, give or take, and these were the lifetime, high quality brake pads and the $70 a pop rotars for each of the two fronts and like $40 for each of the two rear... so good parts at a high price. Imagine if I had gotten them from Melvin's? Those $50 brake pads would have been $100, those $70 rotars would have been $150, and then labor would have been another $200-$300. Rip off. Instead of trying to keep customers, they chase them away with their greedy policies that force their customters to spend more than they need to. In my earlier review I said they had reasonable prices. It seems now that when it comes to little rinky-dink shit their prices are reasonable, but when they see the big $$$ they become like all of the other auto places - out for only a quick, hugely-marked-up buck at the customer's expense. Bad way to keep customer loyalty.

DO NOT USE THIS COMPANY!! Had an accident and have AAA…read morePlus, was told by AAA associate tow was covered! Only going to need to tow 3 miles. Thompson showed up and the first thing driver told me before getting out of his truck was that I would have to pay him $100.00 for the tow. I let him know I was covered by AAA Plus and he said doesn't matter, I need to pay him $100.00!! I called AAA back and told them what I was being charged and AAA rep said,"no he is wrong, let me talk to him". I handed the Thompson tow driver my phone and HEARD THE AAA REP. tell him,"this customer is covered; Thompson will be paid for this tow". Then another tow truck arrived from Thompson. They talked to each other and BOTH TOW TRUCKS LEFT WITHOUT TOWING MY CAR!!! The officer called another company and now I have to pay this other company since they are not in AAA and for storage of my car when it was supposed to be towed to my house by an AAA approved vendor. AAA needs to drop these clowns!!!

The drivers are not well trained. There was a situation a few months back when one of the drivers…read morewas letting my vehicle down and something went wrong and the vehicle more or less rolled backwards and caused damage to a neighbors landscaping! That was about $500 in shrubbery that I had to replace out of courtesy. I heard this driver also did the same thing recently and damaged a home, I posted it. I wouldn't trust these guys with your car.