OMG where do I even start, Dustin I guess he would be the shop manager but anyway best service I ever had. This guy knew I needed a way to and from work so he picked me up from work now who dose that? No one that's who. He was quick honest and very professional and extremely good manners. I would recommend this place to anyone and ask for Dustin because he will get you up and going again in no time. Thank you Dustin and thank all the mechanics that worked on my car I so appreciate you guys. You are a big sweetheart and even without a warranty you have a customer for life also very good quality and the price didn't hurt my pocket I'm trul grateful. By the way my name is Tammy and I want them to know that I am so thankful to them read more

Dusty and Christian were so helpful truly the best. i've been to other places in the area and compared to this they were attentive and made sure to get the job done even when they were closing soon and i had no appointment. 10/10 service definitely recommend! read more

Absolutely honest and caring staff!!! I took my Range Rover by Precision after hearing a knocking sound when turning the wheel. Turns out it was due to bad front-end shocks that needed to be replaced - $$$. The manager shared that the parts would be on backorder from his diagnosis and estimate and that in the interest of time and cost, I could take my vehicle to the dealership to see if the parts could be secured quicker to address my problem. Despite time already invested by the shop, the manager showed empathy and rather than hassle me for a dollar, he did not charge me for the diagnostic. Important because most shops would charge no matter if they got the work or not!!! THANK you for caring for ME as a customer. Your moment of honesty and support just secured me as a customer for future business!!! read more

The worst service I've ever had. The Shop "manager", needs to find another field to work in because a mechanic isn't it. He kept telling me he couldn't figure out what was going on with my vehicle, even when the codes popped up to give him the direction to look in. Because of the warranty I have on my vehicle, there are certain places I have to go to get serviced; this place was on the list. I took it to him 3 different times and he kept telling me the same thing. I only went here because it was closer to home. However since he kept telling me the same thing and even suggesting that it may just be the model of the vehicle and their problems they may have. He tells me I dealt with many vehicles that engine light is on but nothing is wrong (LIES). I took it somewhere else finally and in a matter of 2 hours, they found the problem and fixed it. The problem was so simple and couldve been fixed but what I believe is he didn't want to work on my vehicle because of the claim process. He claimed he did a smoke test on it and it passed, while on the other hand from another shop it failed and thats how they knew in what direction to go to fix my problem. read more

DO NOT GET YOUR VEHICLE INSPECTED HERE. I got a list for failed stuff and fixed all that. Took it back to get reinspected 4 weeks later and more "major" stuff that should of been seen the first time and added to the list. 2nd time inspected needs: L/F outer tierod, R/F outer tierod boot, rack&pinion, R/F swaybar. No way that just happened in 4 weeks. All they want is your money. 1st list was control arms, and suspension so i know they should of saw all that. Go somewhere else for inspection NOT HERE. read more

Very slow service, 3 1/2 hours for a state inspection. A technician was walking around with cigarette hanging out of his mouth like it was his personal garage. I asked the manager if they're allowed to smoke in the work area and he said "technically yes". Not the type of place I'd go back to for any repairs. read more

Absolutely horrible business to get car repaired. What a waste of time. I listened to Steve talk about the manager like a damn dog behind his back, then smile in his face when he returned. Alignment was worse than when I came in. It took them several hours to finish. The overbook appointments as well, so dont expect to get in and out if your in a hurry. read more

Eh... I've come here for car maintenance and oil changes since I've moved to MD. It has a nice waiting room and its close to the 7-11 so its convenient to get snacks. Some days they are overstaffed and it takes a while before they can look at your car. During my last car maintenance I got some type of fall package that included tire rotations which I didn't see them do. When I asked them about it, they admitted it and did it. After the winter when I got my oil changed again at Thompson towing since this place was too busy, I found out that they left the cap off of the oil and thus my whole engine was greasy. I never had any reason to open the hood of my car so the cap was off for a good long while. When I complained about this and asked for a degrease of my engine, they did do it for free, but they were like we are sorry but you really should have known. Anyways needless to say, they are sloppy and not genuinely sorry for this and I'm going to go else where for my car maintenance in the future. read more

Came in for an oil change with a coupon for it to be $39.95 for up to 5 QTS of oil and a fluid top off. When I went to pick up the car my bill was $73.05, I got charged for extra oil and an oil plug that I was never told about nor did I authorize. Upon further review of my bill I saw that it said he used 5.75 QTS of oil. After I got home and was able to look over everything and call back the employee told me that he used 6.5 QTS of oil in my car because that is what is hand written on there. Instead of looking up the correct information or even to see what they have used on my car the previous times there, since I have never had to pay for extra oil. My car has a max capacity if 4.5 QTS of oil so how did he use 6.5 QTS, and then why was a different amount of 5.75 QTS put on my receipt. I also do not understand why he did not call to say he need to break the oil cap off in order to do the oil change and that it would be X amount of money to replace it. If that was the case then he should have replaced it for free. Replacing an item and charging me for it without my permission is not only bad business but violates the Automotive Repair Act. Not only that upon contacting a local Mazda dealership that plug only costs $3 with them and I was charged $20 for it!!!! Again more than the 10% upcharge that is allotted by the Automotive Repair Act. On top of that I was given an egregious estimate that included new brake pads and rotors to the front and rear of the car, of which I had just replaced a month ago elsewhere, and that I checked and were still in perfectly fine working condition. Obviously this service man was under the impression that since I was a woman I would not question it or know it was wrong. I will continue to place reviews and continue to notify the property authorities until these issues are settled and an owner contacts me to solve them. Allowing this practice at any establishment is unprofessional and if not illegal than border line illegal. read more

I went to precision tune for an oil change and ask the mechanic to check out my air conditioner. He came back and explained the possibilities with the cost. I was able to weigh the pro's and con's of my budget. Thank God is was just a minor blockage and I left with air blowing cold. If it should stop the mechanic said to come back.I am pleased always wirh Aberdeen MD shop. read more

I decided to try a new mechanic and thank God, I did!I have been coming here ever since. I love the people who work here. Sean is a great help when you walk in. The other guys as well are very friendly and trustworthy because they let me into the garage and showed me exactly what was up with my car. If you want someone to trust with your car, come here! Oil changes are always a definite. I had my breaks done here too. Plan on coming back again and again; plus, recommending everyone I know to come here. read more

Purchased a Groupon for this place -Came by on 2 separate occasions to get an oil change and turned away "can't get you in" when I come an hour-1.5 hours before closing. In the future I will take my business elsewhere. read more

Please avoid at all costs I had an oil change and a tire rotation from this location and a week later my tire fell of when I was on 695. Come to find out they had tightened the lugs too tight on my passenger side tire and it snapped the studs. Now everytime I drive I am freaked out that my tires are going to fall off. read more

We use this place regularly for oil changes and all car repairs. I have found them to be reliable, friendly, trustworthy and honest, something I've had a hard time finding in a mechanic. They always ask if I want to see what is being replaced (air filter, brakes, etc). read more