Over all the shop seems ok, they can get the job done, But beware, women, teens, and people that…read moredon't know something about mechanics an your own car. I have witness some shenanigans going on with this shop. Yeah everyone is nice, but KNOW YOUR CAR BEFORE GOING HERE!!!! Doesn't happen to everyone but it happens more then you think. You maybe paying for things you never had wrong. Yes I said it, its true.... I have witness strange going on here. In fact i got so much evidence on this i may post on all social medias because it should stop. Times are hard enough without this going on to you and your automobile. Its the owner calling the shots, not the workers. They just do as they are told. KNOW YOUR CAR BEFORE GOING HERE Yes Marlin you heard me.....

I took my car in for rear brakes and possibly rotors. Demitri came back with an estimate for…read more1675.00! For front and rear pads, rotors, and rear calipers. Also a wheel bearing. I had them put the truck back together and took it to my normal "non chain" mechanic. Needed back brake pads and rotors. Everything was fine! 470.00 later my truck is driving great! I feel entirely taken Advantage of and will warn others. A month later and everything is just fine. Calipers not seized, no beating issues.

They give really low quotes and the employees are extremely helpful CJ is a great manager and he…read moreaddressed all of my concerns

I came in for an alignment. I was told the recent work I had done was too tight to adjust in order…read moreto complete the alignment and that they weren't going to spend time taking it apart as it was near the end of the day. Understandable, I was not offered the option to return the next day, instead I was told the alignment should have been completed by whoever did the work and take it to them to do. The place I had the work done isn't local. I was able to go somewhere else locally and complete the alignment without any issues

I've been coming here for quite a few years I take my commuter car here for its services. These…read moreguys are honest and respectful. Completely upfront about routine maintenance every time a visit. The prices are decent considering the market we are in. My Honda Accord has reached 216,000 and runs smoothly thanks to their efforts. I will gift this car to my brother so this is the last time it'll be here! Thanks guys!

Got an oil change a month ago Check engine light came on found out I have no oil Don't go to these…read moreincompetent mechanics

I went in on a Saturday and there was no line. I was serviced right away and even though the first…read moreguy who helped me was obviously new, many of the older members and staffers helped him along, really teaching him the ropes. This type of teamwork really encourages me and I'd like to come back to support them. The price fit the service and the coupon helps. And the services I could choose from and put off until next time was laid out so I could see it all and understand it.

I received a followup email to my review, which was nice and got me optimistic about how this…read morecompany may resolve this issue. The email said to provide a phone number and expect a call in a few business days. And then....nothing. Very disappointed. I would have liked a refund or a heavy discount (she did receive an oil change, so that's worth like 40 bucks). At this point, very disappointed at how they handle business.

The employees were nice but I question the integrity. I went in for one flat tire that was aired…read moreup to bring the car in. I was too vague in my request and the assessment was all new tires. I had dealership maintenance a few days previously and 2 tires were good and 2 slightly worn. I used that shop previously for convenience and prior management seemed reputable. I know it may be possible that there could be Corporate pressures or quotas but sadly I will need to take business elsewhere.

If I could give zero stars I would. The employees here are liars and simply can't be trusted…read more I had a flat in my rental car on Friday. I needed to drive back home on Sunday. I was referred to this location by the rental car place. Called Firestone on Friday and the employee told me they would look at it that day and 100% be done by Saturday. -Dropped off at 2pm on Friday. -Called Friday night at closing and the employee said they would get it in first thing in the morning. -Called at 10am on Saturday and they said it was next up. -Called at 2pm on Saturday and they said they were doing the best they could and it was next. I inquired about all the promises made and the employee said he wasn't responsible for something another employee said. -Pulled up 30 minutes before closing time and the vehicle had not moved. I grabbed the keys because these people simply can't be trusted. Mind you, I had told the shop multiple times I was driving my three children over 400 miles and needed it fixed and they said 100% they would With liars like this working, can they really be trusted to give an honest feedback on anything in the shop? I have pictures and call logs of everything as well. If they were honest up front, I would understand but I didn't even get an apology. Garbage people at his location and that's a shame. Avoid at all costs.

It is great being able to get information before arriving to the service specially when they do…read morewalk-ins too.

This place just opened and I'm so glad I stopped by! I loved how they called out everything they…read morewere doing to my car--it made me feel informed and confident. The manager was very knowledgeable about my car's needs and explained everything clearly. I was a little skeptical at first, but this team truly knows what they're doing and listens to their customers. Top-tier service all the way! I'll definitely be recommending them.

I had been to several other places before finding Mr. Tire. They were thorough, professional and in…read morenetwork of my car warranty. I first brought in a used Jaguar F-Pace I was thinking about buying, and their detailed inspection confirmed several issues I was already worried about. Their report was clear, complete, and easy to understand -- it really helped me make an informed decision not to go through with that purchase. A short time later, I found another car -- an Infiniti Q50 -- and brought it to Mr. Tire for inspection as well. Once again, they gave me an excellent, detailed report and took the time to explain everything clearly. '' The car has been well maintained and this is solid purchase.'' Their honesty and professionalism helped me feel completely confident moving forward, and I bought the car knowing exactly what I was getting. From the front desk to the mechanics, everyone was friendly, informative, and respectful of my time. Even the owner personally called to confirm my appointment, which showed genuine care for the customer. After visiting several other shops, I can honestly say Mr. Tire provided the most complete, trustworthy service -- and all future work on my car will be done there. Just for reference there are 12 places I could go to in a 10 mile radius. I'm gonna choose this one.

Had a pleasing experience at the location. Ed Magee could not have been more helpful. Flat tire…read moreon highway, towed vehicle to shop and fixed on site promptly. Worried about the rim being damaged, Range Rover, and Ed eased my fears with his expertise. I have nothing but high praises for their work.

These guys are great they take care of me each and every time I need something done. My Cadillac…read moreneeded something done to it to where the dealership was charging me 1200 and these guys welded the piece that needed to be put on to keep my pipes straight didn't even charge me for it. Just gave me my oil change and everything else that I was doing. Yeah, these guys are great.

My first time at this place. I am impressed! You definitely have a happy costumer . Nick was on…read morepoint. Thank you so much,

Fantastic and honest work. Been dealing with Ragans for years now and they are always fair and…read morealways do outstanding work. Hands down the best mechanic in west cecil county. Fair and honest pricing, doesn't over charge, very timely work, very thorough and communication is great! 5 outta 5 stars.

I had work done on both my F250 and my wife's Honda Pilot. The work was done very quickly and…read morecorrectly, and for the price quoted, with no surprises. The price was much more reasonable than the Honda dealer quoted for the same job.

Love this little shop they charge you way less than one of the big dealerships and they have all…read morethe paper work. They put it in simple terms for people like me that know nothing about cars and they work with you. I bring my car here for all my problems I just wish I had found it sooner !

As a lady (in my experience), it's very hard to trust hairstylists and mechanics and I rely on…read morereviews and personal recommendations. A friend of mine told me if I had car issues, this was the place to go. Then I looked up Google reviews and the ratings were encouraging. Well, it was that time to put an old car (that I love) in the shop knowing it was going to need some serious work. They made me feel totally comfortable, took the time to thoroughly diagnose the issues and provided explanations along the way. At know time did I feel like they were pulling my leg and the ending price was a little below my personal estimate. Very happy. She (my car) runs good. I have some other things that need to be fixed on this and my other cars as well. Aberdeen Auto Care will definitely be my go to.