I had been to several other places before finding Mr. Tire. They were thorough, professional and in…read morenetwork of my car warranty. I first brought in a used Jaguar F-Pace I was thinking about buying, and their detailed inspection confirmed several issues I was already worried about. Their report was clear, complete, and easy to understand -- it really helped me make an informed decision not to go through with that purchase. A short time later, I found another car -- an Infiniti Q50 -- and brought it to Mr. Tire for inspection as well. Once again, they gave me an excellent, detailed report and took the time to explain everything clearly. '' The car has been well maintained and this is solid purchase.'' Their honesty and professionalism helped me feel completely confident moving forward, and I bought the car knowing exactly what I was getting. From the front desk to the mechanics, everyone was friendly, informative, and respectful of my time. Even the owner personally called to confirm my appointment, which showed genuine care for the customer. After visiting several other shops, I can honestly say Mr. Tire provided the most complete, trustworthy service -- and all future work on my car will be done there. Just for reference there are 12 places I could go to in a 10 mile radius. I'm gonna choose this one.

Had a pleasing experience at the location. Ed Magee could not have been more helpful. Flat tire…read moreon highway, towed vehicle to shop and fixed on site promptly. Worried about the rim being damaged, Range Rover, and Ed eased my fears with his expertise. I have nothing but high praises for their work.

They give really low quotes and the employees are extremely helpful CJ is a great manager and he…read moreaddressed all of my concerns

I came in for an alignment. I was told the recent work I had done was too tight to adjust in order…read moreto complete the alignment and that they weren't going to spend time taking it apart as it was near the end of the day. Understandable, I was not offered the option to return the next day, instead I was told the alignment should have been completed by whoever did the work and take it to them to do. The place I had the work done isn't local. I was able to go somewhere else locally and complete the alignment without any issues

The employees were nice but I question the integrity. I went in for one flat tire that was aired…read moreup to bring the car in. I was too vague in my request and the assessment was all new tires. I had dealership maintenance a few days previously and 2 tires were good and 2 slightly worn. I used that shop previously for convenience and prior management seemed reputable. I know it may be possible that there could be Corporate pressures or quotas but sadly I will need to take business elsewhere.

If I could give zero stars I would. The employees here are liars and simply can't be trusted…read more I had a flat in my rental car on Friday. I needed to drive back home on Sunday. I was referred to this location by the rental car place. Called Firestone on Friday and the employee told me they would look at it that day and 100% be done by Saturday. -Dropped off at 2pm on Friday. -Called Friday night at closing and the employee said they would get it in first thing in the morning. -Called at 10am on Saturday and they said it was next up. -Called at 2pm on Saturday and they said they were doing the best they could and it was next. I inquired about all the promises made and the employee said he wasn't responsible for something another employee said. -Pulled up 30 minutes before closing time and the vehicle had not moved. I grabbed the keys because these people simply can't be trusted. Mind you, I had told the shop multiple times I was driving my three children over 400 miles and needed it fixed and they said 100% they would With liars like this working, can they really be trusted to give an honest feedback on anything in the shop? I have pictures and call logs of everything as well. If they were honest up front, I would understand but I didn't even get an apology. Garbage people at his location and that's a shame. Avoid at all costs.

The guys there are very helpful. I've use them several times and their prices are very reasonable.read more

Don't go this place. All they do is break your items and act like they don't understand what you're…read moretalking about. They just want your money and you out the door! Went for wheel bearings left with broken parts!

Over all the shop seems ok, they can get the job done, But beware, women, teens, and people that…read moredon't know something about mechanics an your own car. I have witness some shenanigans going on with this shop. Yeah everyone is nice, but KNOW YOUR CAR BEFORE GOING HERE!!!! Doesn't happen to everyone but it happens more then you think. You maybe paying for things you never had wrong. Yes I said it, its true.... I have witness strange going on here. In fact i got so much evidence on this i may post on all social medias because it should stop. Times are hard enough without this going on to you and your automobile. Its the owner calling the shots, not the workers. They just do as they are told. KNOW YOUR CAR BEFORE GOING HERE Yes Marlin you heard me.....

I took my car in for rear brakes and possibly rotors. Demitri came back with an estimate for…read more1675.00! For front and rear pads, rotors, and rear calipers. Also a wheel bearing. I had them put the truck back together and took it to my normal "non chain" mechanic. Needed back brake pads and rotors. Everything was fine! 470.00 later my truck is driving great! I feel entirely taken Advantage of and will warn others. A month later and everything is just fine. Calipers not seized, no beating issues.

Love this little shop they charge you way less than one of the big dealerships and they have all…read morethe paper work. They put it in simple terms for people like me that know nothing about cars and they work with you. I bring my car here for all my problems I just wish I had found it sooner !

As a lady (in my experience), it's very hard to trust hairstylists and mechanics and I rely on…read morereviews and personal recommendations. A friend of mine told me if I had car issues, this was the place to go. Then I looked up Google reviews and the ratings were encouraging. Well, it was that time to put an old car (that I love) in the shop knowing it was going to need some serious work. They made me feel totally comfortable, took the time to thoroughly diagnose the issues and provided explanations along the way. At know time did I feel like they were pulling my leg and the ending price was a little below my personal estimate. Very happy. She (my car) runs good. I have some other things that need to be fixed on this and my other cars as well. Aberdeen Auto Care will definitely be my go to.

Absolutely honest and caring staff!!! I took my Range Rover by Precision after hearing a knocking…read moresound when turning the wheel. Turns out it was due to bad front-end shocks that needed to be replaced - $$$. The manager shared that the parts would be on backorder from his diagnosis and estimate and that in the interest of time and cost, I could take my vehicle to the dealership to see if the parts could be secured quicker to address my problem. Despite time already invested by the shop, the manager showed empathy and rather than hassle me for a dollar, he did not charge me for the diagnostic. Important because most shops would charge no matter if they got the work or not!!! THANK you for caring for ME as a customer. Your moment of honesty and support just secured me as a customer for future business!!!

The worst service I've ever had. The Shop "manager", needs to find another field to work in because…read morea mechanic isn't it. He kept telling me he couldn't figure out what was going on with my vehicle, even when the codes popped up to give him the direction to look in. Because of the warranty I have on my vehicle, there are certain places I have to go to get serviced; this place was on the list. I took it to him 3 different times and he kept telling me the same thing. I only went here because it was closer to home. However since he kept telling me the same thing and even suggesting that it may just be the model of the vehicle and their problems they may have. He tells me I dealt with many vehicles that engine light is on but nothing is wrong (LIES). I took it somewhere else finally and in a matter of 2 hours, they found the problem and fixed it. The problem was so simple and couldve been fixed but what I believe is he didn't want to work on my vehicle because of the claim process. He claimed he did a smoke test on it and it passed, while on the other hand from another shop it failed and thats how they knew in what direction to go to fix my problem.

Very happy with my experience. Easy to Schedule an…read moreappointment, quick service, very fair price, and polite people. I will be going back.

After spending quite a bit of money over the year at Melvin's, I called up and asked them how much…read moreit'd cost to install some parts for me. The guy asked what I wanted to install, and when I said brake pads and rotars, he said that they refused to install customer parts. Typical of the bigger name chains, but I expected more out of Melvin's. Bottom line, the brake pads and the rotars for my SUV ran me about $350, give or take, and these were the lifetime, high quality brake pads and the $70 a pop rotars for each of the two fronts and like $40 for each of the two rear... so good parts at a high price. Imagine if I had gotten them from Melvin's? Those $50 brake pads would have been $100, those $70 rotars would have been $150, and then labor would have been another $200-$300. Rip off. Instead of trying to keep customers, they chase them away with their greedy policies that force their customters to spend more than they need to. In my earlier review I said they had reasonable prices. It seems now that when it comes to little rinky-dink shit their prices are reasonable, but when they see the big $$$ they become like all of the other auto places - out for only a quick, hugely-marked-up buck at the customer's expense. Bad way to keep customer loyalty.

DO NOT USE THIS COMPANY!! Had an accident and have AAA…read morePlus, was told by AAA associate tow was covered! Only going to need to tow 3 miles. Thompson showed up and the first thing driver told me before getting out of his truck was that I would have to pay him $100.00 for the tow. I let him know I was covered by AAA Plus and he said doesn't matter, I need to pay him $100.00!! I called AAA back and told them what I was being charged and AAA rep said,"no he is wrong, let me talk to him". I handed the Thompson tow driver my phone and HEARD THE AAA REP. tell him,"this customer is covered; Thompson will be paid for this tow". Then another tow truck arrived from Thompson. They talked to each other and BOTH TOW TRUCKS LEFT WITHOUT TOWING MY CAR!!! The officer called another company and now I have to pay this other company since they are not in AAA and for storage of my car when it was supposed to be towed to my house by an AAA approved vendor. AAA needs to drop these clowns!!!

The drivers are not well trained. There was a situation a few months back when one of the drivers…read morewas letting my vehicle down and something went wrong and the vehicle more or less rolled backwards and caused damage to a neighbors landscaping! That was about $500 in shrubbery that I had to replace out of courtesy. I heard this driver also did the same thing recently and damaged a home, I posted it. I wouldn't trust these guys with your car.