Please stay away! If you're doing your floors then maybe but do not do anything else as it's going…read moreto be garbage. It seems like he is an expert with floors only , even though I wasn't too happy with some of the flooring but not too bad. The work that was done was def not worth over 20k. I then had to pay someone else to fix his horrible unfinished work, costing me thousands more. I'll give him 2 stars for the floor.

Highly knowledgeable , with quick response and expertise. Agim gave us valuable advice to…read morecomplete the project. Very fair pricing!

Paul was extremely nice and helpful. Got some corner shelves for the shower at a good price, and he…read morewas quick to give me information on the different types of stones. A+, will definitely use Cancos Tile again.

This 5 star review is largely based on Alesia Hillman performance, attitude, and energy. She is…read moreabsolutely amazing and she couldn't be more pleasant and informative. She made my wife and I so comfortable and really helped us with wonderful suggestions and guidance. However, when we went to pick up our tiles the woman at the counter (who was apparently filling in from another store) was a nightmare. The woman who processed our order and helped us select a grout color was a major disappointment and she made the experience uncomfortable and awkward. My wife and I definitely didn't have the same warm fuzzy feeling we did when Alesia help us. We decided to go back to see Alesia and she was able to make everything better!! ALESIA ROCKS!!!

Amazing tile. Very knowledgeable. All very helpful. I've known Diana for many years. Did 3…read moredifferent houses with her. Highly recommended

Diana at World Tile helped us design 2 of our rental properties and the results were tremendous. I…read morerecommend this store to all of my friends and family!

Tom is really passionate about doing a great job for his customers. He did such an amazing job…read moreregrouting our bathroom floor and tub. Please don't hesitate to call him to do any work. He is the best!

Tom is amazing. Do not hesitate to use him His work has lasted well over a year and looks…read moregreat

Wow this place has a lot of options and is very large. They also have a great amount of displays. I…read morecame here twice with my husband and both times had very helpful sales associates. I ended up not going with tile here as the dye lots were all different and it made me very nervous. I did, however, buy their line of LVP, NuCore in Gunstock oak and I cannot wait for my contractor to put it in my laundry floor and eventually my basement. Seems to have a strong living system and is so beautiful. My warning if you are to get tile is to inspect all before you bring home. Just seeing the variance of the shades in the dye lots scared me enough to not move forward with the tile. LVP isn't so bad as wood naturally has different shades and it's meant to look that way. 4 stars for excellent customer service and clean store. Also, I am excited to use my LVP Pro tip: go on their website and use their AI tool before going to the store. We did that the second time around and it wasn't as overwhelming. The prices here are really excellent compared to other tile places but I think due to the dye lot differences. LVP seemed like a great value

Employees are the problem! It is impossible to get help! It seems like the cashier is the only…read moreperson working. I've been "helped" five times, only one young heavy set gentleman was HELPFUL. Every other person was dismissive or otherwise occupied. One tall gentleman came to the cashier to "help" me, he took me to an isle, handed me a product, from my list, then said I'll be right back. When I went looking for him he was on a computer working with other people, rude! He tried to get a muscular man to "help"! This employee took rude to eleven! He was bothered be the request for him to work, the hour I was there he was standing next to the cashier (only person working!) and on his phone! Why does that man have a job, so he can stand around, bother the cashier and never get off his phone! Great job, if you can get it! He walked over like I'm forcing him to work! HE DID NOT GET OFF HIS PHONE THE WHOLE TIME HE WAS FORCED TO ASSIST ME! In my visits to this beautiful, well equipped and huge selections with the worst employees, except for the tiny cashier and the large heavy gentleman, everyone else that I have encountered in this store should be on unemployment where the can get paid for doing nothing. Only contractors that don't need help could be happy shopping at Floor and Decor! Average person may do better to go to Home Depot or Lowe's and get ignored there! No wonder online shopping is growing in leaps and bounds, people are too good to work! A country full of lazy entitled people who want everything FREE and nobody should have to work.

Fantastic company! Always goes beyond what needs t be done. My son works in a printing company and…read morehad ink on the bottom of his shoes. He walked across my beige rug. I thought I would have to toss it out. Richie came and worked on all three spots for over a hour. He got the stains out and the carpet looks brand new. Thanks Richie!!

I was ready to replace the rugs on the stairs and in the two upstairs bedrooms. both are over 20…read moreyears old and looked dingy. I haves used other services before, but My husband suggested we try having them cleaned One more time. I called Royal because they cleaned my couch years ago and did a good job. I can not believe how good the rugs came out! The cleaner took his time to ensure all stains and dirt were removed, especially around and by the doorways. The rugs look almost new! Not replacing them for a long time with Royal around. They also cleaned my kitchen area rug with fringe and it too looks brand new. Cannot believe the value for the service they provided. Amazing!!!!! Will never use another service.

I am still keeping 3 stars for the original job they did. The first guy that came did a great job!…read moreHowever one small thing went wrong. Our soap dish was loose in the shower. It came off a few days ago. We had a warranty for ONE YEAR I think it was. We called them hoping they might fix it. Different people showed up. They had their equipment went into the bathroom and called their boss. Their boss told them it was not their responsibility. So my husband got on the phone and asked if they could fix it. They said no after having told us on the phone that they could. He asked could you at least fix it for a price? The person on the phone was not interested in helping and was going to charge half of the entire bathroom cost to fix the soap dish. She obviously did not want our business because as my husband was trying to resolve this she put him on hold , the 2 workers who had her on the other line walked out. Very unprofessional. (it was not their fault it was the person on the phone giving them directions) I do not understand what went wrong. My husband was kind and courteous and just wanted to resolve the issue. She was ONLY interested in money. He did say it was a different person who he spoke to this time. So I guess it is all in who you deal with. But if a business is not consistent, I personally would not use them again. 3 stars for the first job which was in June. But it was not complete other wise it would not have fallen apart so easily. Also they did not want to honor their own warranty or even keep our business after having paid in full in cash and also after having given the original worker a generous tip. They just threw away not only a good customer but also we live in a community with many buildings where we could refer them to other customers. There was no reason for this! This was very short sighted of them and unprofessional.

I have never written a review, but I am beyond pleased with the work completed in my home. I had my…read morebathtub and wall tiles refinished, and it looks like a new room. I priced out replacing and opted to replace for far less money. The tub was stained and rusted and the wall tiles were a mauve color. They refinished the tub and tiles in white and it looks amazing. It was done in one day, highly recommend this company.

Love this tile store. Make an appointment with Anna and bring your ideas. She will solve your…read moreproblems and design your bathroom with you in minutes. Definitely go to Procida!

Great service! Had some concerns after my purchase and was immediately contacted to resolve the…read moreproblem. Product is great quality and i know itll last a long time!

A family business never disappoints. Ever. I'm so happy to have found Alita. The staff is so…read morefriendly and knowledgeable, was able to help our team and went above and beyond to offer exceptional service. The tiles and products are fantastic quality, fair pricing, and there are a lot of things to look at in such a small space. It wasn't overwhelming to walk into, it was organized and welcoming, will he returning for other future products!

A family business never disappoints. Ever. I'm so happy to have found Alita. The staff is so…read morefriendly and knowledgeable , was able to help our team and went above and beyond to offer exceptional service. The tiles and products are fantastic quality , fair pricing , and there are a lot of things to look at in such a small space. It wasn't overwhelming to walk into, it was organized and welcoming, will he returning for other future products !