Precision committed to showing up on the day of my call (today) and arrived early to help us with our very blocked drain system in Crocker Amazon! Ray showed us exactly what was going on and proved they had fixed it. We're hoping that our problem won't flare back up, but they let us know what to do next and couldn't have been more professional. They were also committed to wearing masks and asked us to wear masks as well, which we really appreciate as we are very cautious in general. Thank you, PR&D! read more

Message Precision Rooter to clear my main sewer line. I usually have 2 licensed plumbers I work with but both were busy on a job for 2 days and the clog had backed up to the garage utility since and every time someone flushed the toilet, the garage utility sink will fill up. Yes, yuck!!! Ray return my message within 10 minutes, asked me where I was located and gave me a quote for the job. They have set rates for the weekend, which is $45 more than week days. He came out 2hrs later and clear the main sewer line within 45mins. Our building were happy campers. Ray is a young man, who knows what's he's doing and is quick at getting the job done. He courteous and started with the easiest solution first and only if that didn't work, would he consider using the hydro jetter. My wife has experienced the sewer getting clogged when I was out of town and she's gotten estimates in the $1,300-$1,500 range from the other rooter services. If we had needed it, the snake and hydrojet service would have been no more than $750. But the clogg was able to be clear by snake only, which was $250 for weekend service. read more

Extremely happy with the work that was completed by Precision Rooter & Drain. I found them on yelp and requested a quote. They got back to me in less than 2 hours. I also requested a quote from another plumber but they took much longer to reply. Anyway, at that point I had already called PRD and booked an appointment. The woman on the phone was very friendly and collected all the info she needed from me. I explained that we had a water main backup in our house. It was semi-urgent and she was able to schedule me an appt. the next day. She also explained 3 times that there would be a $65 travel fee for the technician regardless if work was done or not. I thought that was fair and standard but great that she emphasized that so there would be no surprises when it was time to pay. The next day, the plumber named Ray called 30 min. in advance to let us know he was on his way. When he and his coworker arrived, they immediately knew what to do. They snaked all the drains in our garage and cleaned out all the sewer lines. He also answered all our questions and worked efficiently, completing the job in an hour. Our sleeping baby didn't even wake up! The fee was just as was quoted and we were very happy with the service. Highly recommend them if you are looking for a professional plumber! read more

Called in on same day and showed up with fast service! Reasonable price as well, fast, speedy and clean! Recommend what we needed to do!

I called to set up an appointment to have my kitchen sink fixed, within 5 minutes Mario texted to say he was 30 minutes away and was prompt and on time. He was polite and professional and explained to me what we he was doing and why and upfront about the cost of the parts he was replacing. read more

Wish I could give Precision Rooter and Drain 100stars!! The technician that came out today was very helpful. Ray listened to our issues and professionally took on each area. He was on time and did a great job! We definitely will recommend him to all our family and friends!! Super thanks Ray!! We Appreciate your patience as well Evelyn.! Thankyou!! read more

Our kitchen sink was completely blocked. I called Precision just before 4pm and they were here within an hour and sorted the problem in another 20 minutes. Very professional. Highly recommended. read more

We had a clogged drain that was backing up into our garage. Precision Rooter responded late in the evening and sent Mario early the next morning during the 2-hour time period promised. He solved our problem (by unclogging the drain) efficiently and courteously. Highly recommend. read more

They were very professional and got the job done. The lady on the phone was very nice and was able to accommodate me as soon as they could. I've used different companies before but will definitely use them in the future. I highly recommended them. read more

Mario is a LIFE SAVER!!! Our double bathroom sinks were both clogged... as in not draining. At all. Not even a drip. My husband and I were reduced to brushing our teeth in the bathtub. Mario came out, called and texted *before* he arrived, and figured out that the pipes weren't configured correctly. ARGH! Fortunately, we determined that he could access the pipes from underneath the house in our super creepy Blair Witch Basement. Mario bravely waded through stacks of things we're storing in the basement but can't give away "just in case," figured out which pipe it was and cleared it out of its disgusting goop. Not only that, but he was polite, kind, timely and efficient. Precision Rooter & Drain is lucky to have a guy like Mario! I can't say enough good things about him. :) read more

Amazing response and service! We have had a terrible clog with our bathroom sink and we were unable to fix it. I reached out to Precision Rooter & Drain this morning and Mario was able to come over within an hour of making my initial call. Well, Mario came over and just like magic it was repaired. I would absolutely recommend Precision Rooter & Drain, they are so professional, fast, friendly and they get results! #happycustomer read more

10/10 would use again. I've had like 3 people come to see my slow-draining sink and each had a weird fix that seemed too expensive and I would balk and their explanation. These folks came out and solved my issue in less than hour. Very reasonable. Very responsive. read more

I stupidly dumped one of those gel-based ice packs down my kitchen sink. A day later things weren't flowing too well so I plunged the sink which caused a large volume of garbage disposal "product" to vomit forth from my laundry room sink. At this point things were really backed up so I called these folks at 930am they showed up at 1110am and were done by 1155am. The call center folks were pleasant as was the plumber. Couldn't ask for better service. read more

I give big Kudos to Ray who took care of unclogging a drain that my regular plumber couldn't fix. He was quick to respond and had it working in no time even though the drain pipe was tricky. Evelyn who handles the office is lovely to deal with and helped me get a fast resolution. I'll be back for any future clogs or any drain issues, these guys are the best. Many thanks, Brenda read more

Service was prompt, professional, and capable. The pricing was fair and honest.

Straight up amazing plumbing service. Super fast response time, fair price, professional and clean work - what else do you need? Dealing with Precision Rooter & Drain was so easy and painless that I felt a little bit nervous that I was missing something. Called at 9:15 a.m. Had an option for 10:00 a.m. appointment same day, but opted for the 12:30 instead. Was quoted an hour window with a 20 minute call ahead of time. Mario texted at 11:18 a.m. and offered to come early, or wait until 12:30. Earlier wasn't a problem for me, and Mario said he'd be at the site in 15 minutes, which he hit almost right on the nose. Once on the job, Mario was extremely professional and polite, did great work, and kept the work space clean. Granted the job was relatively simple and I had prepped the site already, but I was still very impressed with the work and also the speed. Price was fair and I was charged exactly what I was quoted over the phone. Definitely going to be saving this number in case I have any other plumbing needs. read more

I called them to see if they could help with a clogged exterior drain that I hadn't had any luck clearing on my own. The person who answered their phone was quite helpful in talking me through the available solutions and the pricing for each. She then called back to provide a recommended approach after speaking with one of their technicians (the recommendation was to try the least expensive solution first). The technician was at my house later that afternoon and had the drain cleared in less than 30 minutes. (and the cost was exactly what was quoted). I'd definitely use them again. They were extremely professional and efficient. read more

Fast, efficient and fair - great job and thank you Mario!!! I do believe that employees make the business; Mario is an exceptional representative for this company. read more

2nd-time customer and they did another stellar job. Mario had my drains unclogged 2 hours after I initially called. Great service!

I am glad I chose Precision Plumbing they were quick and prompt. The technician was courteous and informative and very detailed He saw other minor situations and was able to correct them. The technician was very knowledgeable and explained what was going on. Great attitude Toward working. He cleaned up after the job as well. I would recommend them for all your plumbing needs read more

My backyard had a drainage problem. Mario was able to detect the issue right away and resolved it. He dug through the soil to find the hidden drains. He also provided great advice in maintaining my yard on a yearly basis. Precision Rooter & Drain consists of a professional and nice team of people. I am so glad I found this company! Precision Rooter & Drain has an extremely helpful and nice receptionist. She helped me get an appointment right away. read more

Yes, Mario did an exceptional job! So professional and made rootering a sewer line look easy. Surgeon of our infrastructure. Very fair price! read more

Show up on time, good knowledgeable, fix the problem in 1/2 an hour and recheck the work!

i had a clogged roof drain that needed to be addressed before the rainy season. I called Precision Rooter based on all the positive Yelp reviews. I called on a Monday morning and expected that it would take a few days to get an appointment but was surprised when he said he would be at my house in 20 minutes. Ray showed up and I described the problem - after signing a basic estimate he got right to work. He was on my roof for about 2 hours trying various methods but it turned into a bigger issue and would require cutting the pipe to be able to remove the obstruction. An hour later the pipe was clear and draining and he was able to put a patch over the hole. Even tough it took 3 hours he only charged me for two. Ray was also extremely professional, polite, and efficient. Well deserving of a "Woohoo! As good as it gets!" 5 star rating! Thanks Ray! read more

Post-Christmas sink problem solved! Called at 2:30, they had an opening window of 3-5. She explained to me the pricing clearly, as it was listed on their website. Mario called fifteen minutes before and was there by 4:20. I was a little worried because he did say "oh wow" a couple of times but he worked on my janky old bernal plumbing, showed me what was weak, what broke and what he had to replace. He had to snake the adjoining bathroom and replace the trap there as well. It was also draining badly. All in, it was $245. Was it cheap, it seemed fair. Was it reliable, yes. Was it fast, yes. He cleaned up after himself, carefully told me what he had to move and suggested that I make sure I let the area under the sink dry before I put stuff back. Five stars. read more

I simply HAD to write about this experience..! We called Ray to have a look at our leaking toilet. I was impressed he called to say he would be here in about 2 min, that was nice, and then I met him, explained the problem, and left him to fix it. He took the toilet out and put some parts in etc etc, its a rather old home and toilet. I think it was more than half an hour, and he had put everything back, and said the problem was more than he had expected, seems we will need a new toilet. He said there was NO CHARGE for the labour or parts he had already installed, this is amazing in today's world, what a NICE man... So i had to tell everyone about this wonderful man and this company...! I intend to spread this good news to all and sundry....! SIMPLY AMAZING..10 stars...!!!! read more

I chose Precision due to proximity to my house (so they're familiar with the neighborhood) and Yelp reviews. Called around 10:30am and they said someone would be over 12:30-2pm. Ray gave me a courtesy call about 30 minutes before he showed up. He was really nice, respectful and helpful! Cleared out a giant hairball 15 feet down my shower drain and told me how to maintain my shower so it won't happen again. Awesome service, no upsell, and I felt very comfortable with having him at my house. read more

So my sewer line was plugged and backing up this morning. I Called Precision and was told that someone would be here between 5-7pm today. I was given a courtesy call about 20 minutes before Ray's arrival. I explained the problem and he went right to work. Within 30 minutes he was finished and my sewer line was cleared. So that was what happened. Here's my experience: The woman on the phone was polite, gave me a good estimate and a time that fit my schedule today (other plumbers were 'booked' until mid June). When Ray arrived, he was punctual, attentive, polite, efficient and a nice guy. Overall he was very professional in his appearance and demeanor. Considering their fast response time and Ray's ability to quickly solve my problem, I think their pricing was *very* reasonable. Folks, this company gets an A++ from me and I wish I could give them more stars. What a great experience (esp. concerning a not so lovely problem: sewage). Would I use them again? You bet. Would I recommend them to a friend? Absolutely. Thank you Precision Rooter & Drain for the help and the nice experience. read more

Another great experience. I don't need them often, but Precision is prompt, professional and appear to know exactly what they are doing. To start, the person holding down the office reviews the predicament, says exactly what to expect and offers a possible range of charges based on that info. All this without being asked to do so. Then, after a heads-up phone call, the plumber arrives on time and does everything needed quickly and efficiently. (I had a more difficult problem in 2014 and they worked for hours and the charge was hefty, but necessary). In this case, the situation was not as difficult as it appeared and the charge were extremely low. That just proves that these people are honest and only want to do what is required so that the client will call them back again knowing they can be trusted. And they take credit cards on Square. .....and "No", I do knot have any friends working for this company or any vested interest in seeing them do well. read more

Wow! Was not a fun day today, but Mario with Precision made the best of a bad situation which for us, was a clogged main line - filled with every gross thing you can imagine. He was incredibly professional, timely...very reasonable rates and just a hard working nice guy. Highly recommend and would use again. read more

ABSOLUTELY 5 Stars!!!!!!!!! I called Ray yesterday and he was able to help me right away. We schedule an appt this morning and Mario came by at 8:45AM. The job was done in less than 20 minutes. $145 later, I'm a happy client. These guys also offer 30 Day Guarantee. ABSOLUTELY 5 Stars!!!!!!!!! ABSOLUTELY 5 Stars!!!!!!!!! Thank you so much!! I will refer you to all my friends!!! read more

I've used them 3 times in a year and a half for various drainage issues at our house. Always show up on time. Always get the job done. Courteous, responsive, and effective. Not much else to say - I always ask for Mario. He does a great job. read more

Believe the hype - these folks are the bomb! Great communication & promptness, they showed up and got the job done. Best of all - totally reasonable prices, great attitude, and no attempt to take advantage of a desperate situation! read more

Just had Ray from Precision Rooter come by to clear some drainage problems. I suspect my review will largely echo those before me but when someone does a great job, I believe in thanking him, redundancy be damned! Here's why I am so pleased: 1. I called a nine am or so and Ray arrived by 10:30 -- right on time. 2. The woman I spoke to on the phone estimated the standard $145.00 fee and when Ray arrived, he said the same. He did not, like many other rooter services, try to sell me up. 3. Ray is very professional, competent, and friendly. 4. He made some suggestions about what I might do in the future -- with no pressure, btw. 5. He did a very thorough job of rooting the pipes from the house to the street. So there you have it folks -- five great reasons to contact Precision. Unfortunately, I am no stranger to backed up drains. But I can say without question that Precision is the best of the services I have ever contacted. Thanks to all you Yelpers who recommended Precision. I add my name to that list of admirers. read more

After several attempts to unclog the drain ourselves, we were unsuccessful and decided to call the professionals. Found this company on Yelp and Ray was able to come out the same day. Ray is a nice young man and did the job to unclog the utility tub drain in less then 15 minutes. He has the proper equipment and took his time to be sure that the clog was completely cleared before leaving. He charged $145. Mainly.... we're glad to have it fixed. I would recommend this company to anyone who needs plumbing pipes fixed. read more

Called a couple of other plumbers closer to where I live, who did not pick up or went to vm. Precision Rooter & Drain answered right away and the coordinator was polite, courteous, and organized. Mario did a Super Mario job. He came within the specified timeframe, pointed out what the issue was -- a clogged main sewage line 15-20ft long -- worked efficiently, and helped clean everything up. As everyone else noted, the pricing was fair and I wouldn't hesitate to call Mario and the Precision team again in the future. Thank you! read more

Two nights ago I discovered a huge pool of water in the common back area of the apartment building. Something was clogging the drain. The next morning the pool was bigger. I called Precision Rooter and Drain. Mario was able to come out that afternoon, and in about 90 minutes solved the problem. Quick, professional, and reasonably priced! I can't recommend this company enough! read more

Just had Precision in for a clogged drain in a multi-level office building. Called this AM and Mario was at our building very quickly. He was professional and did a great job fixing our problem. I would definitely use them again and recommend 100%. read more

If I could give more stars, I would. Our drains were clogged and we called Precision Rooter. They sent Ray over and he was just so pleasant, calm and efficient that it was a really positive experience. Ray called 15 mins before he arrived to give a head's up, then explained where he thought the problem was, ran the snake, cleared the clogs. He was also extremely helpful and patient in explaining the other plumbing related issues we had. We have more work that we're going to schedule, but in the meantime, I give Precision 5 stars, and Ray from Precision 10 stars!!! read more

I am extremely impressed with the high level of customer service, sense of integrity, genuine care and professionalism that I received from Evelyn who answered my questions over the phone and helped schedule an appointment and by Raymond who actually showed up to fix the toilette. I had a problem with my toilette which was caused by the mistake that a handyman had made in changing a par and using the wrong part. Long story, Raymond, precision rooter's technician, called in advance of his arrival. He was extremely polite, knowledgeable and professional. He found the main problem which was the angle stopper of the toilette that needed to be changed before he could change the part. He was extremely fair and showed great sense of integrity because since they didn't handle angle stopper repairs he agreed to not charge me for his visit so that I could have someone who managed that kind of repair handle the whole job. I was extremely appreciative of his honesty and integrity. It means a lot that they care about their customers to the point of giving up profit. Later I received a very kind follow up text from their office despite the fact that I had not done business with them. That I call real genuine and professional care. I highly highly highly recommend them. You can tell they are the real deal! Thank you precision rooter and drain team for making me see that this is still goodness in this crazy world! Wishing you more prosperity and success in your business. Laleh Shahideh read more