We saw Dr. Rawson twice for a family member with back and leg pain (T.), before and after an MRI…read more He was very patient, explained the basis for his recommendations clearly (as well as what he thought would *not* help and why), and invited further questions. We now feel we have a better understanding of T's condition and best treatment options, unlike with most other doctors we consulted about the same condition. I've also never seen self-pay rates lower than CHARM's: $200 for an initial visit and $90 for followup.

I saw Dr. Elizondo for an EMG after having a terrible experience some years before. I vowed NEVER…read moreto see another neurologist again. Well, that was not something I could stick to as I have had 5 spine fusions, and I have permanent nerve damage. My doctor referred me to Dr. Elizondo. I was a WRECK on the day of my appointment. Dr. Elizondo knew as he took my pulse. He asked what was wrong. I told him I did not want to speak poorly of a colleague of his. He laughed and said it was fine if it was bothering me. I shared a bit about what had happened. He told me that he would be the "tiebreaker". I had ONE good experience before that awful one. He absolutely WAS the tiebreaker. I have Asperger's and though I have 5 Advanced Degrees, speaking to someone is difficult. Speaking with him was like talking to an old friend. The first thing was that he turned the lights down. Next? He made sure I was WARM. Nerves respond better when you are warm. Finally, he kept up the chatter and that kept me relaxed. He also explained the results as I asked questions because my background is in the sciences. I was fascinated. In any case, I have since referred several friends to his office. I trusted him. He was kind and compassionate. He LISTENED. His office was the same way. My husband would like me to add that his office had the BEST candy. I guess this is important if you are the spouse of a patient waiting in the waiting room. :D As an aside, if you schedule and must cancel, you must do so days in advance as there is a sizable cancellation fee if you do not. I did not experience this, but there are signs. This is understandable because it takes time to get in with the doctors there and their time is valuable. Just be aware if you do schedule. I highly recommend this office. Highly. My thanks to Dr. Elizondo. If I need to go back to see a neurologist, I will go back to see him. He was amazing. My thanks to him.

Great team, Friendly, educational and very professional…read morestaff. Will evaluate and then educate you on what is causing the discomfort, then go over the treatment plan. You get chiropractor treatment and physical therapy in the same visit. Actually the treatment works pretty quick. A+ for cleanliness, A+ for team work and A++ for the entire experience.

I've been calling for over a week and have left multiple messages to get an appointment rescheduled…read morefor my daughter after they canceled on her. Hours on hold, zero calls returned. After waiting 4 plus months to get an appointment and then they cancel on you only to reschedule you another 3 months out. Love the doctor but not ARC.

A truly horrible experience from walking in the door and being ignored to being made to feel like I…read morewas on a conveyor belt as the therapist continuously keep me waiting whilst giving instructions to the other client she was responsible for. Zero accountability for your wellbeing, just here are the exercises, I'll be back in 10 Therapist continuously looks at clock and states if you've not time we can cut your session short?! Run AWAY from this office and get a therapist that wants to help you solve your issues.

It has been almost exactly one year from the day I had a micro-tear in my hamstring. Since then, I…read morehave felt it nearly every day walking uphill, running, or working out at the gym. I tried physical therapy at another company (not ATI) which did absolutely nothing. I was really down as the weeks and months clicked by. My doctor suggested I try rehab again, and was connected with ATI, where I have been going for the last six weeks. I just completed my final session today and I am very pleased to say I have made more progress in that time than the other 46 weeks. This is all thanks to the amazing ATI team!! Not only is the team effective, but they are all highly professional and so pleasant to work with. Kirstin was my primary therapist, but I also worked with Dave and Jenny as well, and I give my highest recommendation to each one of them. They were very effective getting me back to doing the things I love with no pain, and showed genuine care for my progress. The team at ATI treated me effectively and with great care. I only wish I would have gone to them sooner. I cannot recommend them any more highly - thanks all!!

I met Rachel at a running event, she was giving out free 5 min treatments. Since I was new to…read morerunning I was having pain pop up in all sorts of new places. Having been to plenty of massage therapists in the past, I had become accustomed to spending an hour on the table and having a relaxing experience but in the end all of my problem areas were just barely glossed over. With Rachel, she took about a minute to ask me a few questions then put me on the table, and immediately zeroed in on all of the relevant spots. I knew I had found my doc! If you value your time and are serious about healing, you won't mind the premium required to see a doctor for bodywork.

Dr. Benson continually helps me work through the various shoulder issues I get from working out…read more She has great bedside manner; always correctly diagnoses my issue, and always applies the appropriate therapy to get me back to normal without excessive sessions (usually only takes her 2-3 sessions). I appreciate the fact that her priority is getting me back competing as quickly possible, not getting me back in the office as many times as possible!

Dr. Ryan Shock at Precision Podiatry is great and my go-to podiatrist! He fixed a hammer toe…read moresurgery that had been botched by another doctor, and he didn't give up when things got tricky -- which I'm pretty sure a lot of others would have. He's skilled, down-to-earth, and has a quirky sense of humor that made the whole experience a lot less stressful. Highly recommend Dr. Shock!

DONT USE DR SHOC FOR SURGERY!!! My first impression of Dr…read moreShock and his office was great, he had great bedside manner, he was friendly and seemed knowledgeable for basic podiatry. I WAS an avid runner and was having a slight issue of a bone spur. After a couple of steroid shots, Dr Shock recommended I get a simple surgery since I met my deductible and could do this easy surgery and be on the mend quickly. WHAT A HORRIBLE MISTAKE IT WAS LISTENING TO HIM!!! He should be not be practing medicine and sued for malpractice for my surgery. I underwent the surgery on his advice and was healing fine, inside the foot, perfect healing, no swelling, no pain, and I went in for the follow up. I had a tiny red dot on the outside suture where the stitch was sticking out. Instead of snipping the stitch off, he said. Oh I'm going to open this up and clean it out. I thought it was strange to do this but he's the expert (so I thought) and went home. A few days later my foot began to swell, got extremely red, and started to form an infection with oozing and puss. I kept calling the office and sending in pictures and time passed. Finally he said come in after 2 weeks. My foot got an infection from him opening it up and "cleaning it out" from my own bacteria that lives on the outside of the skin. He then tells me i have to have surgery again to clean it up. I come out of the second surgery and due to his negligence and the delays on his part, my ligaments on the inside were eaten by the bacteria so my pinkie toe has no support. I now live with a pinky toe that is elevated and cannot fit into many does, I have no feeling in the outside of my foot and can't wear many shoes because my toe sticks up and is very painful and embarrassing. DONT TRUST HIM FOR SURGERY!! Go to an orthopedic surgeon, NOT A podiatrist !! I live with this everyday, It effects my everyday life, makes it hard to play pickleball, run, and even wear heals. I would steer away from this practice at all costs.

I had one good and one TERRIBLE experience with a different neurologist. I was TERRIFIED to get…read moreanother EMG because of that last experience. TERRIFIED. Dr. Elizondo listened to me as I explained a BIT about what happened. He smiled and said, "I'll be the tiebreaker!" He absolutely was! Everything was different about this appointment. The first thing was that he had the lights turned down. Next, he made sure I was WARM. Nerves respond better when you are warm. Finally, he has an easy way about him. I have Asperger's Syndrome. I have 5 Advanced Degrees yet, I have a difficult time talking with people. He was easy to talk with. Very easy. My background is in Biology and I was fascinated with the results. He was kind enough to share them and to explain them as we progressed. I have old nerve damage. It's permanent. No new, though. My husband wants me to share that they have the "best" candy there. :D This is important if you are a spouse waiting for your partner, I guess. I will say that if you must cancel, you must do so days in advance. We did not and I do not cancel any appointment unless I am very ill. They do have a sizable cancellation fee if your cancellation is not done within a certain number of days. That's fair considering that it takes time to get an appointment there. It's just something a new patient should be aware of. I have now recommended quite a few friends to this office and to this doctor. I was so touched by his kindness and his compassion. His staff was equally kind. If I ever need to be seen again, and though his office is quite far from my home, I will go to Dr. Elizondo. He restored my faith in neurologists. My thanks, Dr. Elizondo. I mean it. I wish you the very best.

I had one appt at CHARM, was given a white coat cancer scare and sent all over the place on an…read moreexpensive goose chase. They did nothing for me. All I wanted was a simple cortisone injection. I got a lot of bills, no treatment, no relief. Thanks for nothing.

I am EXTREMELY disappointed in this office. I had an appointment with Dr Von Ridden at 3pm. I…read morechecked in at 2:55 and at 3:45 I asked the receptionist how much longer. After going to the back she came out and said it would be at least another 45 mins! REALLY?! When I asked if there had been an emergency or if he had a surgery that took longer than expected she said "no, this is pretty regular for him". I'm sorry but if you're consistently over an hour late seeing your patients you really need to reevaluate your scheduling. I will definitely be looking for another Dr.

From the owner: Austin Spine Rehab Physicians is Austin's comprehensive spine care center, offering Central Texans…read morethe full spectrum of state-of-the-art treatment options. Austin Spine Rehab Physicians can care for any type of back and neck problem, from a simple strain treated with physical therapy to a more complex spinal issue. Most people want to get better without surgery. That's why Austin Spine Rehab Physicians pursues a conservative, or non-surgical, treatment approach that results in effectively treating over 85 percent of our patients without surgery. If surgery is necessary, Austin Spine Rehab Physicians patients be referred to some of the most highly trained and skilled spine surgeons in the world.

I am not aware of anything but good comments about Dr. Hon, so my criticism is of the communication…read moredifficulties with this practice. I had to cancel an appointment due to illness and it took me two days to get a callback and then was peppered with questions, email address, healthcare card number, etc. I gave my date of birth, phone number and full name, but they continued with a barrage of questions even when I explained I was too ill to remain on the phone. This is not good health care. Please fix this problem.

I almost don't want to write a review of Dr. Hon because I don't want the word to get out what a…read moregreat doctor - and person! - she is. She is thorough and listens with care. She is not scared to refer to specialists, and she is great about giving me insurance-required referrals so I can keep seeing the specialists I have worked hard to find. She has the best personality - not stiff or stuffy at all. She has a good sense of humor, and I always leave feeling better than when I went in. I would recommend her to everyone, but I don't want to make it harder to get an appointment!