I needed a new water heater. At 11 pm the day before I called him, it started overflowing. I called…read moreForrest...who asneered the phone () and said he would be by a little later. He showed up at 12:00 and was finished by 1:30. AMAZING! Prompt, efficient and nice! Please......call Forrest before you make a decision about plumbing. I am so pleased!

Needed to call a plumber because my kitchen sink would not drain. It had a clog that no amount of…read morechemical drain openers or the snake that I rented could clear. I tried everything and spent several days working on this because I hate to call a plumber if it is something I can do myself. Turns out, this was not something I could do. Darn. Someone suggested Forrest the Plumber, I called him, and he sent out his guy the next day with a contraption called a chain snake or something like that. It had two large pieces of chain link on the end and where it attached it could spin "inside" another housing that he fed down the pipe. He guaranteed it would clear the pipe and "keep it clear" up to one year or he'd return and do it again for FREE! It cleared it. It cost almost $400 though, but what are you going to do? If it clogs again, I will definitely call him. It has been a month or so and still working!

We had PA out to our home a while back. The plumber was awesome. He explained the issue and fixed…read moreit quickly. very affordable as well. I also want to say, their new billboards are AWESOME!! The pup is adorable! Whoever created those is a genius!

$93 or free! Only…read morehad excuses. Upselling began before the evaluation even started. Blamed my pipes not being up to code. I ended up ordering a drain snake/auger on Amazon for $65 and completing the job myself.

Seth came out to our house in Sevierville the same day we requested a quote for a leaky shower. We…read morehired him on the spot as he was very courteous and knowledgeable. Within 2 hours he had fixed our leak, regulated our water pressure and suggested future things we may need to do to our shower to keep it working. Pricing was reasonable and as expected. Would hire him again in a heartbeat.

Seth came out to fix a leaking bathtub and left us with a leaking sink. He took an incredibly long…read moretime to get the job done, left a colossal, nasty mess in our bathroom, and didn't even finish the work he was initially hired to complete. Upon discovery of the leaking sink, we reached out to him for multiple days. Today, someone else answered his phone and let us know that he'll be "out of town until September, so we can speak with him about our repair/refund then." Obviously, that's not going to work, so we'll be seeking recourse through Thumbtack. Super disappointing. Assuming no one will have to worry about this kind of service while he's "out of town," but still... felt it important to leave a review for other people just in case.

We had them come out for HVAC annual service and they service tech said it was fine and needed no…read moreservice. Then they billed us the entire amount for service. When we questioned the large bill for not doing any service, the rep said we were over billed by tech. They said they would destroy the check in the techs custody upon return I g to shop. They asked for our credit card over the phone for the smaller correct amount. They later never destroyed the check and cashed it. We called and they said it was a mistake and they would issue a refund check in 3 days. 2 weeks later...nothing. Called again and told the One Service Pros merged with All Star and they had no idea. They would "research" the issue and call back. So far, nothing. Don't use them! They don't have good customer service and I'm sure the One service Pros knew when we called that they were merging with new company and didn't care to help use for double charging.

Great fast service. I have used them for plumbing, electrical, and HVAC. Good service at a good…read moreprice.

I cannot even begin to express how lovely, kind, polite, and efficient the specialists are at Lee…read moreCompany. They far exceeded my expectations, and our home had a ton of little issues before their visits: I had a vent duct cover that was falling apart, a hose stuck onto the wall, and numerous other little issues that would have required several different tools, ladders, and expertise. I want to emphasize especially how amazing the drywall patching was done. It was seamless...without paint. It looked world's different than the slap-dash, amateur job our builders attempted in the same room. While you may hesitate to call an expert like we did (we were so determined to do it ourselves), the people at this company explained every step of their process. If you ask any questions during a check-up (on their maintenance plan), they'll walk you through the steps if you're able to do it yourself. I'm so impressed by their willingness to help, and they clearly hire people who are kind first and foremost. I really respect that in a company. Highly recommend all the specialists here. Really down-to-earth, awesome people.

I had a problem on the weekend, but they still got in touch and worked with me right away. They…read morealso worked with me about the problems with the old unit and the installation of the new one, finding discounts and getting me a great price. Installation occured within a couple of days.

Uninstalled and removed 4 toilets and installed 4 Kohler Adair comfort height toilets. They were on…read moretime. Got done on time. Quote was accurate. Pricing was fair.

I used yelp to find a reliable contractor to install a new water heater on a Sunday evening. I…read moreheard back from Shaun the same day with an estimate and they installed on time. They were courteous, efficient and professional. Highly recommend.

Rich is awesome. Very professional, courteous and friendly. Great job. Had to make 2-3 trips to…read morehardware store, but job was done great. Thank you.

I called Rich as a new customer with a garbage disposal issue and a kitchen sink that would not…read moredrain. While he was unable to come out immediately because he was recovering from surgery, he was able to walk me through fixing it myself over the phone in less than five minutes, and free of charge! So grateful for his knowledge, expertise, and kindness and know I will be able to troubleshoot this issue in the future if it happens again. I will definitely be using him for all plumbing and electrical issues in the future! Thanks Rich!!

I can not tell you how great this company is. The two wonderful men that came out and unstopped my…read moredrain were so nice and beyond professional. I am so relieved that my drain is open and functional! Thank you Zoom Drains KnoxvLille, TN!

Arrived early! Was professional, courteous and friendly. Explained the problem…read more Drain is now open! Worth the expense. Bradley was awesome!

Wonderful service! Mr. Davis answered his phone on the first call and was at my home before I knew…read moreit. He fixed both of my problems and was so very pleasant. I will definitely use him again and recommend to anyone. Robin Ivens

From the owner: Repair & Service for your Plumbing, Water Heater & Drain Lines…read more I do plumbing repairs & mainly small jobs such as toilet repairs, faucets, water heaters & drain cleaning, pipe repair. Will provide excellent customer service. State Insured and licensed. Have over 45 years of experience serving Blount County. Do residential projects.install plumbing fixtures, such as bathtubs and toilets, and appliances, such as dishwashers and water heaters. They clean drains, remove obstructions, and repair or replace broken pipes and fixtures.