I had a leaky toilet. I put in a request to my home warranty company, who connected me to another…read moreplumbing service that I won't name. I tried contacting them 3 times and only got voice mail. Late yesterday evening I finally got a text stating they had no availability before next Tuesday. A few minutes later, I was on my porch and saw a truck for Option One in my neighborhood, so I gave them a call. They got someone out to see me today..Daniel. Daniel was prompt, thorough, and even came back in once he left because I had a question. He was very patient with me and explained all he was doing. Will defintely utilize them in the future. Thanks Daniel!

We had a fresh‑water supply line start leaking again late tonight, and it was a stressful…read moresituation. We called Option One Plumbing, and they sent Logan out right away. He was absolutely wonderful -- fast, friendly, and incredibly knowledgeable. Logan immediately found the problem and explained exactly why it happened. He told us the supply hose that failed was an old style from the 1980s that is now outlawed because it's known for bursting. He replaced it with a safe, modern line and showed us what to watch for to prevent future issues. His calm, clear explanations were such a relief in the middle of a late‑night emergency. I honestly don't think I could have slept tonight with that water leaking, and Logan truly saved the day. Excellent service, fair, and professional. We are so grateful and highly recommend Option One Plumbing -- especially Logan! Vincent and Danny from Option One Plumbing were outstanding. They arrived quickly, assessed the situation with confidence, and worked together seamlessly to resolve a stressful plumbing issue in my home. They explained everything clearly, treated my home with respect, and carried themselves with professionalism and kindness from start to finish. Their calm, steady manner made a difficult situation so much easier. I am truly grateful for their excellent service and highly recommend them.

I own a 10 chair hair salon with 3 shampoo bowls in Matthews, NC. We…read more kept getting water that was seeping under one of our shampoo bowls. We had other plumbers come into the salon, saying it was our supply lines, we replaced those and the water kept coming. I was not pleased with the plumbers and my husband heard a commercial on the radio about AAA plumbing. We called, made an appointment and Jeremey was sent out. Jeremey came in and immediately put a camera under our bowl and identified the problem in less than 5 minutes. He said our pipes were cracked because the foundation had settled. We had to close for 2 days, they had to tear out the concrete under the 3 bowls and repair the pipes, it was fixed in 2 days. We have had no issues at all since. We will to continue to use AAA for all our plumbing needs!! Angela Hampton @ Salon 131

We experienced an unexpected blockage. Toilets weren't flushing and when the toilet finally empty…read moreit backed into the tub. Our homeowner warranty company was unavailable....closed and only online claims were possible! We needed help a.s.a.p. This is my 3rd time using AAA City Plumbing and they never disappoint. Someone always answers the phone, you get a call back in minutes and service within an hour! In 2 1/2 hours we were back in business. Michael, answered all our questions and professional! As you price....you have to ask yourself what are you willing to pay for something you can't do yourself.

I can't speak to anyone else's experience, as this review is all my personal experience and opinion…read moreonly, as I know not everyone will have the same experience and I also know there are some solid techs at this company (I have personally dealth with them), but unfortunately I had a nightmare experience with mutiple bad apples in my opinion, and it unfortunately resulted in the end of my storied relationship with a plumber that I thought would be the last one I would ever need, but as they say if something seems too good to be true it usually is... I thought I had found a plumber for life, but my personal experience with Option One ended up with me feeling as though they exhibited failed ownership in addressing an issue caused by errors from their techs, lack of accountability with regard to said issue and becoming confrontational and argumentative when the issue was brought to their attention. Long story short, I had a plumbing blockage that resulted in my front yard needing to be dug up and new pipes being installed in the yard. Upon completion of the job, I experienced flooding in my yard and requested Option One to come out and address the issue. They tried to claim it was an irrigation issue not their problem, but after getting another Option One tech and a plumber from another company to come out, it was confirmed (via photos) that the flooding was due to Option One failing to connect the piping correctly. Instead of taking ownership and accountability for the issue, I was met with defensiveness, along with the above stated lack of ownership and accountability. At one point in the process I even had to ask one of the techs to leave my property because he had such a dismissive unprofessional attitude. I could go on and on but I have already wasted so much time on dealing with this issue that it isn't worth any more of my time. At the end of the day, I found another company to correct the failed work done by Option One and this company apologized on behalf of Option One, as this company felt bad that I had to go through such an ordeal, given that the plumbing industry is already viewed in a negative light by many, right up there with mechanics, car salesmen and attorneys by some. You can read my past reviews to see how much I praised this company in the past, which is why I was so disappointed by what in my personal option was a complete lack of accountability and ownership by multiple individuals across the Option One company. After giving this company multiple five star reviews over the years, I cannot recommend them to anyone anymore as the trust they gained over the years was lost in an instant and based on my personal experience, I cannot in good conscience recommend them to anyone moving forward like I have done in the past.

Daniel Jennings from Option One Plumbing came to my house and did a 100% awesome job checking every…read morepossible issue I could have had with my water pressure. He located the issue and recommended the repair. Thank You Daniel Jennings Barbara Serrano

I called them out on a holiday because of a burst water pipe and they came quickly and did the…read morerepair in no time! Friendly professional service!

Five $15 water supply valves replaced, plus some work on a water filter that I couldn't get…read moreunscrewed. All in under an hour. Good job by Dean. Rate is $160/hr + parts. feb 2026

Put in our hot water heater....Quick, professional and a quality price! Beyond happy with Love…read morePlumbing!

Installed new Trane Heating & Air Conditioning System for me their $quote was much better than any…read moreother HVAC Company! They are highly professional, polite efficient punctual kind and nothing too much trouble! They followes up to make sure I was completely satisfied or had any questions! Office handled payment very professionally! I highly recommend Loves Plumbing and Air Conditioning Co. as they came highly recommended to me from several friends who had used their services!

We ran into some major plumbing issues during the remodel of our new home. Several neighbors…read morerecommended Garvey Plumbing, and we could not be more grateful that they did. It turned out to be an excellent recommendation! Garvey Plumbing had to come in and correct a number of things that the previous plumber had done incorrectly. They caught problems that could have caused us major headaches and potentially very expensive repairs once all the pipes were covered with sheetrock. Their knowledge, experience, and attention to detail were truly impressive. I have used Garvey Plumbing several times over the past two years, and every experience has been excellent. They have always responded quickly, showed up when they said they would, identified the problem, and fixed it properly. That kind of reliability is hard to find. Having known and worked with many contractors over the past 25 years, I can honestly say that Garvey Plumbing is one of the most honest, knowledgeable, and professional companies I have had the pleasure of dealing with. In today's world, it is becoming increasingly rare to find contractors who genuinely know their trade, take pride in their work, and can be trusted to do the job right. It is not only a pleasure to work with Mike and Matt, but it is also reassuring to have professionals like them on the job. They clearly know what they are doing, and the quality of their work speaks for itself. Outstanding workmanship, honest service, and true professionals. I HIGHLY RECOMMEND Garvey Plumbing to anyone looking for a plumber they can trust!

Excellent service from Garvey's plumbing! Courteous and…read morefriendly, and identified the issue immediately. Quick work and reasonable pricing! Great experience!

Edy Mac has worked on my house and 3 rentals over the several years. I've been in commercial…read moreconstruction for over 40+ years across the Southeast and beyond and have not worked with a better plumber anywhere. They are THE go to guys!

We have been relying on Edy-Mack for all of our plumbing needs now for the past four years. We…read morerecently had a plumbing emergency while out of the country and once again they were quick to help us and as usual we received exceptional customer service at a very fair price. We can't praise them enough for the quality work they do, highly recommend them.

Walker and company came out. They fixed my water leak that was costing a small fortune. Great…read moreprofessional service! Provided a solution that another company missed!

Thank you BRICE for coming out and running the new dirty water line today…read moreEverything is working perfectly It's so nice to have a company like Superior Plumbing & Drains which stand behind their work and are quick to react to one's needs