I called this company from Calif when I was bring a 20 ft Ocean Container up to Gold Beach…read more I explained I would need a tow truck flat bed to transfer it and place it on the ground. I told them the date I would be there, they said no problem give them a call when I needed them. I called and was told that, "they didn't feel like dealing with that today". To say I was pissed off, would be an understatement since I had a short 4 hour window. It took me 3 hours to find another company who was available. The guy on the phone was rude and sarcastic. I would never use this company, if their customer service is this way, I can only imagine what kind of care they would do handling towing a vehicle.

Worst customer service ever! Actually left me stranded on the side of the highway because of a…read moretechnicality! Human decency is dead. At least at Hi Tech Towing.

Was recommended this shop after asking for a mechanic at the auto parts store. Had already received…read moreexuberant quotes from other shops on the Main Street that included waiting a day for parts to ship in. Called, explained the problem and was able to bring in the car and was helped immediately. Was back on the road in no more than an hour. Straight forward good service. Even took the time to answer some of my questions. Has a home shop feel, but is a full certified mechanic. Definitely trust and would return again for more services.

I got a waterpump and radiator installed, they put broken radiator cap back on said it was good,…read morerelease valve screw was lose. So air was still getting in. Not to mention it starting leaking transmission fluid bye the front Left tire 10 minutes after leaving, luckily they fixed that. But goes to show you they're rough on vehicles.

I went here with a large screw in my tire. They were very busy, but got me in…read more About 30 min later they had my truck done. They removed the screw and did a water tube test no leaks and no charge. I will return here for my service, excellent customer service, friendly people and nice facility.

I needed help with my brakes on my motorhome So glad I was…read moresent to Carpenter Point S I didn't have an appointment but they were able to work me in I appreciated that Juan immediately began looking for the brake parts, as my motorhome was built in 1995. He didn't give up looking for the correct parts. They had the parts the next day and had the motorhome back to me the next day. I feel blessed with their friendly and competent service

Beware of the scam they use to get over people.. $25.00 brake inspection? Won't accept dealer OEM…read moreparts that I purchased from a Honda dealer. He said there's a liability issue? I'm outta HERE!!! Do Not trust these people!

I've used Hartwick several times now for oil changes and they do a good job. They are quick and…read moreefficient and take time to listen to you. The owner is a sweetheart. Don't know her name yet but good people. I've had my 2020 Ram in several times for oil and filter changes. I recommend them. I don't take the time to do a review unless I really like a business for what that is worth.

They did an amazing job rebuilding and fixing my transmission. They are the only ones who do this…read morework between Crescent City and Coos Bay so it's a bit of a wait, but it's super understandable. I highly recommend this place for a quality job. Just please be patient as this is the only place that does this work in a large span of area in a small town. They have integrity and are very kind.

Got me in in 3 days. This friendly, knowledgeable, family business takes pride in their work and it…read moreshows, I'm not a "leave the key and call me when it's done", guy, being blue collar journeyman 45yrs, and actually stood by and watched the fellows service this cranky, tricky to service CVT transmission (These have a filter hidden behind the drivers side wheel-tire and inner fender skirt that many trans shops don't know about, or just ignore as it is very difficult to access, TGT knew all about this, removed the wheel-tire, inner fender skirt then changed the filter! It is not a simple task, and the filter isn't even listed for this year and model vehicle at the dealership parts depts.They just knew it was there!). Being familiar with this trans. and the required service steps, it was a pleasant relief to watch these pros at work. They know their stuff, and It's great to know we have this fine resource in our rural community. Then I got the bill. It was below what I had expected, so Ieft a good tip. Go to these fine folks with your transmission woes and leave better off for trusting them with your vehicle. Thanks TGT', you rock!

Our car broke down on a road trip and this was the closest shop. Tony repaired it quickly and the…read moreprice was very reasonable too. So thankful!!

I can't recommend this shop enough. Another place happily took over $500 from me and STILL didn't…read morefix the issue. I brought my car here expecting another hit to my wallet, but the mechanic took one look, fixed it in five minutes, and wouldn't even take a dime. Who does that anymore? If you want a shop that's honest, skilled, and not out to rob you blind, this is the place. They are very kind, fast and communicative. 11/10!!!

If you are going to having work done on your vehicle, get a written estimate.  I didn't…read more   I took my car in for the first time to Brookings Automotive.  The owner, James, diagnosed the problem and gave me an estimate of $1500, possibly a bit more if there were problems (this amount was verified one month later, also in person).  Two months, and many promises later, my car had still not been worked on.  Finally, on May 26th James called and said that my car was ready and that it would cost $2,438.  I asked "what happened to the $1500, plus a bit more".  James said, "I don't remember telling you I could do it for $1500.  I thought we agreed on $2000 ". I am not criticizing James' work.  I take issue with his "memory" and his word.  This senior citizen learned a valuable lesson and will be eating beans.

my hats off to Brookings Automotive for getting me back on the road. James was every under standing…read moreregarding my schedule and was very professional in fixing the problem. I would highly recommend his services. His cost was very reasonable as well. Thanks James for a job well done, Jim Nugent *****

The check engine light came on in our Volvo and *no one* in the area seems to drive (or repair)one…read more However, Dr. D was able to diagnose the problem, order and install the part (thermostat) and get us on our way. So helpful. Got home to portland without incident.

This place has become very scammy. I was previously going here for my services but after getting a…read moresecond opinion and far better/much more professional service elsewhere in town I will never go back. They wanted to charge me quite a bit for a service while another place did it for free because it only took 5 minutes and required no parts. Glad I followed my intuition and took it elsewhere. Save your money and stay far away.