1. Doctor 'D' Autocare

0

Brookings, OR

Doctor 'D' Autocare

4.1 (28 reviews)
Closed • 8:00 am - 5:00 pm

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Services - Doctor 'D' Autocare

Auto transmission repair

Routine automotive maintenance

Doctor 'D' Autocare Photos

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Recommended Reviews - Doctor 'D' Autocare

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6 months ago

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1 year ago

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1 year ago

Business owner information

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Kenneth P.

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8 months ago

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2 years ago

Got me in same day and were incredibly helpful. I 10/10 recommend these guys for your auto repair needs.

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3 years ago

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6 years ago

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Kenneth P.

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5 years ago

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4 years ago

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5 years ago

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8 years ago

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6 years ago

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6 years ago

Quality brake job performed, family business, easy to work with. Provided a ride to and from for my convenience.

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6 years ago

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5 years ago

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6 years ago

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7 years ago

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4 years ago

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7 years ago

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7 years ago

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5 years ago

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8 years ago

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7 years ago

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7 years ago

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8 years ago

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9 years ago

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10 years ago

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13 years ago

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Review Highlights - Doctor 'D' Autocare

“Ken was very kind and not condescending at all.”

Mentioned in 3 reviews

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STAR Automotive - Austin (employee) standing over, yelling at female customer while threatening to call the police.

STAR Automotive

(36 reviews)

It is truly unfortunate that after 3 cars, and 19 years of great service while Star was under…read moreprevious ownership I am now writing this 1 Star review. I had triple A tow my car to Star on 10/27/25. I gave them a call in advance and let them know I would be sending it there and stated what had happened. For full context, I was exiting the free way in central point there was a small box in the middle of the road and I had not choice but to slow down and go over it. My car being an Alfa Romeo Giulia sits low and something was pulled out of the bottom of my car and it immediately lost all power steering. I was able to pull to the side at the very end of the ramp. No body damage at all, car was still drivable but no power steering. The tow truck drivers were able to drive it into the flatbed themselves. Zach from Star automotive s initial quote 10/27/25 totaled $10,054.53. See pic and note Quote 1. (This quote will dramatically change once insurance adjuster is involved) 4 quotes later, 2 subcontracted dealerships, a broken fuel module that made my car completely underivable, and no answers from Zach or Austin about what happened. The insurance claims adjuster, the service manager in Portland and the technicians all agree in writing that my car was not drivable when it was brought in and that someone clearly damaged the fuel module brought the car in with zero fuel, and then tried to cover it up ...the technician stated "it was hanging off when I saw it". Zach blamed this entire incident on a recall. Once again in writing the alfa Romeo dealership states this was not possible. I did not accuse Zach or Star right away when I was presented with all the evidence and facts...I called Zach and sent him the email from the service manager who he spoke with and checked my car in with. I simply wanted an answer, and a solution to this issue. It's Friday 4:47pm 2/27/26 my car is 246 miles away one way. The additional cost is $1113.31. I just wanted my car back. When I went down to Star after my phone call with Zach to simply discuss this in person...they said Paul is on vacation and that there was nothing they could do for me. I said I wanted to believe Zach wouldn't take advantage of me knowing how hard things were already finically ....Austin and Zach made many excuses that were not only unreasonable and impractical explanations for this incident but Austin then proceeded to yell at me and threatened to call the police on me. To the owner Paul...I know you are not aware of any of this, and from one business owner to another I am truly sorry this is what your employees are doing behind your back representing your business. I could have chosen a statefarm preferred shop, but due to my past experiences with Star, Dave specifically when he was there I chose your shop. Paul please contact me regarding this matter. I do have more documents and a video of my encounter with Zach and Austin this evening if you'd like to see to give you a full perspective. I will not upload all the documents, videos I have at the moment I will leave a thorough review in full after this claim has been closed out. I look forward to our conversation Paul and I have high hopes that you will make this disappointing situation right. Thank you Hi Paul I appreciate your quick response even with you being out of town. My car is ready to be picked up in Portland and both the shop and insurance claims department need to be notified as to what the plan is. I can not wait until March 20th. The car has been gone since October and I have to have this closed out and picked up no later than Tuesday 3/3/26. I can email you all documents, videos, emails and correspondence I have from the shop. I'm sure Zach has Alfas phone number as well. Just ask for Katherine she is the Service manager. Again, appreciate your fast response and attention to this situation.

Super unfortunate. Worst customer relations I've ever witnessed. Completely refused to even…read morediscuss; let alone rectify a problem they caused.

Bernie Bishop Mazda

Bernie Bishop Mazda

(29 reviews)

Rick, you claim to have no knowledge of what went on with my vehicles. You came into the service…read morearea while I was there asking about my jeep. Considering your mechanic ruined my wiring harness and the wrong one was ordered leaving my vehicle in your lot over a month, I would assume you were talking about mine. You claim my vehicles were old and in disrepair, my jeep has 157,000 miles, never off roaded, never missed an oil change. My miata was purchased from a 40 yr Mazda mechanic who worked for you and bought that for his 16 yr old granddaughter. Are you implying that your mechanics suck? I have every service record for my vehicles. Litigation with you might be fun. I like watching people perjur themselves. Way to embody your misogyny though!

That's a Hell No!! Took wife's cars there for 20yrs. Change the transmission oil was her last…read morescheduled appointment. The seal failed to the point driving it not knowing it drained the fluid onto the garage floor the transmission was slipping. Got it towed, "they fixed it" sent us away and the servicel manager Mr. Joe Bailey whom I have absolutely no respect for.. sent , my wife. a text telling us "thank you again for 2 decades of loyalty, and I wish you and your husband the very best moving forward" Ask yourself after 2 days of fucking around on getting it corrected...Joe Bailey the POS that he is .. Replied with a comment like that after 20yrs!! I do not or will ever recommend Bernie Bishop, I will do my best to if asked tell people what they thought of dedicated customers!

Doctor 'D' Autocare - autorepair - Updated October 2026

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