The check engine light came on in our Volvo and *no one* in the area seems to drive (or repair)one…read more However, Dr. D was able to diagnose the problem, order and install the part (thermostat) and get us on our way. So helpful. Got home to portland without incident.

This place has become very scammy. I was previously going here for my services but after getting a…read moresecond opinion and far better/much more professional service elsewhere in town I will never go back. They wanted to charge me quite a bit for a service while another place did it for free because it only took 5 minutes and required no parts. Glad I followed my intuition and took it elsewhere. Save your money and stay far away.

If you are going to having work done on your vehicle, get a written estimate.  I didn't…read more   I took my car in for the first time to Brookings Automotive.  The owner, James, diagnosed the problem and gave me an estimate of $1500, possibly a bit more if there were problems (this amount was verified one month later, also in person).  Two months, and many promises later, my car had still not been worked on.  Finally, on May 26th James called and said that my car was ready and that it would cost $2,438.  I asked "what happened to the $1500, plus a bit more".  James said, "I don't remember telling you I could do it for $1500.  I thought we agreed on $2000 ". I am not criticizing James' work.  I take issue with his "memory" and his word.  This senior citizen learned a valuable lesson and will be eating beans.

my hats off to Brookings Automotive for getting me back on the road. James was every under standing…read moreregarding my schedule and was very professional in fixing the problem. I would highly recommend his services. His cost was very reasonable as well. Thanks James for a job well done, Jim Nugent *****

Our car broke down on a road trip and this was the closest shop. Tony repaired it quickly and the…read moreprice was very reasonable too. So thankful!!

I can't recommend this shop enough. Another place happily took over $500 from me and STILL didn't…read morefix the issue. I brought my car here expecting another hit to my wallet, but the mechanic took one look, fixed it in five minutes, and wouldn't even take a dime. Who does that anymore? If you want a shop that's honest, skilled, and not out to rob you blind, this is the place. They are very kind, fast and communicative. 11/10!!!

Beware of the scam they use to get over people.. $25.00 brake inspection? Won't accept dealer OEM…read moreparts that I purchased from a Honda dealer. He said there's a liability issue? I'm outta HERE!!! Do Not trust these people!

I've used Hartwick several times now for oil changes and they do a good job. They are quick and…read moreefficient and take time to listen to you. The owner is a sweetheart. Don't know her name yet but good people. I've had my 2020 Ram in several times for oil and filter changes. I recommend them. I don't take the time to do a review unless I really like a business for what that is worth.

I called this company from Calif when I was bring a 20 ft Ocean Container up to Gold Beach…read more I explained I would need a tow truck flat bed to transfer it and place it on the ground. I told them the date I would be there, they said no problem give them a call when I needed them. I called and was told that, "they didn't feel like dealing with that today". To say I was pissed off, would be an understatement since I had a short 4 hour window. It took me 3 hours to find another company who was available. The guy on the phone was rude and sarcastic. I would never use this company, if their customer service is this way, I can only imagine what kind of care they would do handling towing a vehicle.

Worst customer service ever! Actually left me stranded on the side of the highway because of a…read moretechnicality! Human decency is dead. At least at Hi Tech Towing.

Was recommended this shop after asking for a mechanic at the auto parts store. Had already received…read moreexuberant quotes from other shops on the Main Street that included waiting a day for parts to ship in. Called, explained the problem and was able to bring in the car and was helped immediately. Was back on the road in no more than an hour. Straight forward good service. Even took the time to answer some of my questions. Has a home shop feel, but is a full certified mechanic. Definitely trust and would return again for more services.

I got a waterpump and radiator installed, they put broken radiator cap back on said it was good,…read morerelease valve screw was lose. So air was still getting in. Not to mention it starting leaking transmission fluid bye the front Left tire 10 minutes after leaving, luckily they fixed that. But goes to show you they're rough on vehicles.

I went here with a large screw in my tire. They were very busy, but got me in…read more About 30 min later they had my truck done. They removed the screw and did a water tube test no leaks and no charge. I will return here for my service, excellent customer service, friendly people and nice facility.

I needed help with my brakes on my motorhome So glad I was…read moresent to Carpenter Point S I didn't have an appointment but they were able to work me in I appreciated that Juan immediately began looking for the brake parts, as my motorhome was built in 1995. He didn't give up looking for the correct parts. They had the parts the next day and had the motorhome back to me the next day. I feel blessed with their friendly and competent service

Excellent service, reasonable prices, and friendly. I've had two vehicles that needed catalytic…read moreconverters and Leonard has taken great care of me without breaking the bank. It's nice to see a true mom & pop business that knows how to treat their customers. Will definitely go back.

They got our car right in, and the cost was less then the original estimate…read more Highly recommend

We r vacationing from out of town (Brookings Oregon) & my tail lights went out, than my inner tail…read morelights go out (Subaru's I guess go through lights more than other vehicles) went in asked Ryan a question and he goes out to my vehicle to see what lights I am talking about, gets a tool and changes all of my lights for me. This gentleman is a hero and a large credit to O'Reillys. Thank you Ryan!

The family and I were on a road trip from WA through Oregon and visiting the Redwoods…read more My Durango's alternator went out near Gasquet (20+ miles from Brookings) and we had no cell coverage in that area. My roadside service picked up my truck (and was bringing it to Coast) but would not pick up my family. We were stranded, unable to user Uber, and no taxi services would go out to Gasquet. When Dan at Coast Auto Center found this out he sent Gary to drive out to pick us up and bring us to the shop. He arrived within 30 minutes and brought us to Brookings. They got us in a rental SUV at a very great rate ($30 a day) and got us back on our way very quickly. Our road trip to the redwoods was saved! The customer service was outstanding, but that is not all. They knew were kind of in a jam and that we needed the Durango fairly quickly. They could have over-charged us and there is not much we could have done about it, but they did not. The repair was done within 48 hours and the price was extremely good. We highly recommend Coast Auto Center, every person we interacted with was helpful and nice and our overall experience was great. Thanks Coast!

Our 2006 Dodge diesel was stalling out south of Eureka CA on our way to Bandon OR. We called…read moreBrookings Dodge and Joe in service was able to take us same day. They determined it was the high lift pump which we suspected and they the ordered part. I was in on Wednesday afternoon out on Friday afternoon. The lovely ladies in the dealership were able to provide a nice rental for 2 days. When we got the truck back it was washed!! They gave us a cute little key chain. Sweet haven't had this kind of service ever. Thanks Brookings Dodge

Fantastic and professional service! On vacation, the electronic controls on the passenger seat of…read moremy truck would not work. It was stuck in the almost flat position. This business fixed it in a short amount of time (2 hours) and washed and vacuumed my truck. Wow. Joe in service was very friendly and seemed just as excited as me at getting that seat fixed! I highly recommend this business for your car repair needs.