I moved into the area recently and stopped in a couple of times for minor things (e.g. replace a…read moreblinker bulb), but today when they replaced my brakes, I just have to share what a great experience it was. Fair prices, honest, good communication, outstanding customer service, and FAST! If I had called the dealer as usual, they would have given me an appointment in 3 months -- at Bunky's they apologized because I had to wait two days. Just amazing! A local gem.

Bunky's is reliable and honest. They give great service at fair prices. I've lived in the…read moreneighborhood since 2015. The person who answers the phone is kind and professional. The technicians are polite and responsive. I can always count on Bunky's.

My wife's Subaru Forrester needed suspension work So we…read moredecided to bring it to Luke's - after reading the reviews on his shop. It was the Tuesday before Thanksgiving- so naturally the place was hopping when I drove it in. I was a little apprehensive that it might be repaired in time for the holiday -when we would need the car for our trip to Sussex. Knowing that Brad would most probably have to diagnose, source parts and do the repairs might possibly change our travel plans. Nope. Brad was able to get the repairs completely done... he took the time to discuss prior to ordering - and post repairs. Showed me the worn front end suspension linkage And aligned the car within specs. Very very happy. Car doesn't "klunk" when hitting small pot holes etc. All in all a great experience....Laura is awesome too. John D. in Verona.

Luke's Auto Service is best! There a great bunch of people who care about you and your car. They…read morelisten to your concerns and fix your vehicle right the first time. They deserve more than a five star rating! Andreas W.

Great service and honest pricing Very knowledgeable…read more I had my rack pinion replaced very clean and safe work environment

I had a few issues (engine mounts and new brake pads) with my Jeep and I decided to take it to…read moretheir shop. The owner greeted me with professionalism and showed interest in my concerns with the vehicle. Once I left the Jeep at the shop, he immediately conducted his diagnostics and gave me a call shortly after (no longer than 30 minutes). The price was very fair compared to other shops I been to and I decided to go with them. They serviced my vehicle in a timely manner and provided great customer service. I will return for future service.

I have taken my 2017 Mustang GT350 to Tom twice now and both times he has given excellent service!…read more I love going to Tom because he is a Ford trained mechanic and loves performance cars.

So it's hard to be a small business owner. Tom the owner is not only knowledgeable, but honest…read more That is a very hard trait to find not only in mechanics, but in society as a whole. I've known mechanics that will say they fixed something and didn't, or charge you for a part and inflate the cost. He's so honest that when any of our cars don't need something he will tell us. I recommend this shop to anyone! I'm almost afraid to post lol cause he's super popular as it is, but he deserves all the business in the world. And Josh is amazing as well! Just great guys!! Highly recommend.

Steve is a great addition to the team, the previous manager did nothing to the brand the old…read moremanager performed unnecessary work on my car. decided to go somewhere else but now that Steve is back I'm totally satisfied. would highly recommend them.

zero stars. In my experience they are consistently dishonest. They sold me 100,000 mile tires which…read moreare cracked and falling apart after a small fraction of that distance. They tried to sell me a whole new transmission. I had the dealer inspect it and they told me nothing was wrong. I also forced them to refund me for repair work that was never effectively done. i will never go there again.

These guys are Amazing. I was told by the my dealership I need a new transmission but these guys…read moredrove my car and right away told me my transmission fine. All I need is 4 new tires. My car was acting funny because I had two worn out tires. I got new tires and the issue was fixed. I can't thank them enough for their honesty.. any one else would have try to make money off me. Thank you! I will use and tell all my friends about them.!!!

I've been taking my car here for a couple of years now. I've always found the shop to be honest…read moreand to do good work. Mike always explains the issue to me and lets me know whether a repair is really necessary or cost effective. Last time I was in he said "it's not worth it, I'd have to charge you xx dollars and it's just not worth it." I really appreciate that.

Fantastic is all I can say. I have an expensive import and I knew I was going to get killed at the…read moredealer to get fixed but they figured out every single issue. It was a fraction of what it would have cost. This is now my only garage.

Out of choices (for a mechanic), I was desperate for a knowledgeable, honest and inexpensive…read moremechanic, to work on my Infiniti. I found this place! I do Uber and need a mechanic at a wholesale level. I have to keep my expenses down. This place is a gem!

I had a slow leak in my tire and needed a repair. My first instinct was to go somewhere else…read morebecause getting into Pep Boys can be a bit tricky. But I remembered having a good experience there before, so I decided to take the longer route and come in from Bloomfield Avenue, even though it meant driving through Montclair. I'm really glad I did. From the moment I walked in, the customer service was excellent. The waiting area was clean, bright, and comfortable. There was a slight tire smell, as expected, but nothing overwhelming. I did not have an appointment. I explained that my tire was low and suspected a nail. I was told the wait would be about 45 minutes, so I settled in. To my surprise, within about 15 minutes, I was told my car was next, and just 10 minutes later, the repair was done. It turned out to be a nail, which they quickly and efficiently fixed. The best part--there was no charge. That level of honesty and customer care is rare. I left a tip for the service team and went on my way, extremely satisfied. I'm very glad I chose to go out of my way to return. This is what great customer service looks like.

Let's get straight to the point!!! I live in Easton, PA boarder line of NJ APPROX. 48 MIN.Drive to…read morework at EWR airport. I know about this particular "Pep boys" in Roselle, NJ because my wife and I used to live in Elizabeth NJ. NOW!!! My wife and I had some business to take care of in Elizabeth, NJ; So I made an appointment for that particular "Pep Boys" at 711 E 1st Ave, Roswell, NJ 07203. First, I called and spoke with someone early that morning at approximately, 10:17 am on the morning of 12/18/2025 to make an appointment. I explained that I had already purchased the parts to make the necessary repairs on my vehicle. I was told by a male employee of that particular "Pep Boys" that I was good to come in for the engine mount replacements. I asked for an estimate first because my particular vehicle has 3 mounts. So I asked for a general price for service because, again I had already obtained the parts. The "Pep Boys" employee gave me an estimate which was too high to have all three mounts done so, I asked what was the estimated price for labor to have two mounts done he stated $375 along with the estimated time the job would take which was approximately 2.5 hrs. I call back before I get there because I'm running late. I spoke with a female employee and explained the situation as far as, me already having the parts attempting to save money. My wife and I drop the car off come to find out the woman I was speaking to on the phone was the manager at that particular "Pep boys" so she's telling me the gentleman that I had spoken with earlier was not there. I explained to the female manager the price her employee quoted to me on the phone. She proceded to quote a whole different price to me which was extremely higher than the labor cost previously given to me. So I stated just change the main motor mount then. "PLEASE" The time was approximately 1:30 pm, could've be 2 pm. She calls me to the work area at about 3:30 pm possibly 3:45 pm to tell me that I would have to leave my car there because her/"Pep Boys" mechanic couldn't get the bolts off because the vehicle was an older vehicle so instead of notifying me the customer of the problem though I'm sitting right there in the waiting area mind you; she also had my cell number. I'm assuming her being the manager approved the mechanic to go ahead and burn the bolts of with a welding torch. The problem she/"Pep Boys" created though was parts of the bolts were now stuck and she's telling me they would have to drill new holes into my cars engine mount brackets and by the way didn't know what size bolts would fit. I'm like OKAY! You all have four hours left on your work schedule. I have a 13 year old daughter at home alone in PA, my wife has medical issues not to mention we weren't planning on having to stay out for the night so I also didn't have my blood pressure medication or cholesterol pills. Now!, as far as not knowing the size of the bolts to replace. I would assume if you type in the Year, Make and model of the car the specs. For the vehicle should come up! THANK GOD! I had just gotten paid even though I had to use some of our holiday funds for a Lyft and hotel for me and my wife for the night OOOCUH but she was cold and shaking out while we waited for the Lyft not to mention though I was worried about my 13 yr old being at home alone. If you are a parent especially a mother you can imagine what she was going through psychologically. I also had another issue to be worried about like GOD FORBID!!! My vehicle is broken into or if anything is missing out of our car whose going to be held responsible for it! In conclusion, I would respectfully advise corporate to advise their managers to be more transparent other than basically saying SHIT! Happens and even though "Pep Boys" caused the issues there's nothing we can do to help you in this unexpected situation and we won't charge you for the (BOLTS).