This place is awesome! As good as it gets. REALLY. !! Absolutely lives up to its name…read moreMike is a professional. Plus he's just the nicest guy you'll ever meet. Western PA / East OH is lucky to have. The shop is humble and excellent. The price is fair worth every penny. I had NO idea how good my car could look this good after a detail.The wear and tear of kids and a dog are seen no more. I had door scratches, etc. "black" trim, Leather upholstery, etc.. Came out BEAUTIFUL! Plus, cleaned it like new even after leaving the sunroof open in a storm (my dumb fault). But again, the experience was great. From the phone service to the greeting to the update call exactly on time, to the pickup. I honestly thought I was driving off the new-car lot! (I have a 2014 Ford Fusion).

From the owner: Mike's Prestige Detailing has been in business for over 33 years. We provide professional and…read morepersonalized service, and offer the highest standards in detailing. Whether you have a "family" car or "show" car, its treated as if it was our own.

In one day my car went from a user 14 year to old car to factory fresh. The headlights now shine…read moreat night. The leather is soft and glowing. But the biggest change was the carpeting. The salt and dog hair is gone. The magic is real and the result is clearly a work of a pro. The look inside and out is great.

Wish I took pictures but, he did a spectacular job. He detailed two cars for me and will have him…read morecome back again.

Expensive and does a sub par job. Vacuum machine is worthless you'll get more off by blowing on itread more

I had a disappointing experience with Tommy's Express (Austintown, OH)…read more My membership renewed without me intending to continue, and I contacted them the same day to request a cancellation and refund. The local site canceled the account but refused to issue a refund. I escalated to corporate, where I was told my concern was forwarded to management. After that, I received no follow-up despite multiple attempts over several months. What's especially frustrating is that the membership is marketed as "unlimited is unlimited," yet I was told my past usage (tracked via license plate) was used as a reason to deny service. That limitation was never clearly explained. At this point, it's less about the $39.99 and more about the lack of transparency and follow-through. If someone from Tommy's Express would like to resolve this, I'm happy to update this review.

Repair the equipment and fix it so that the entire car is washed!! Does a terrible job & scratches…read morethe vehicle! I told them 3x and they didn't fix anything so I took my business elsewhere, other places did a better job!

They used to be really good. Brought my vehicle here last week (SUV), they didn't open my back to…read morevacuum , didn't clean the inside window in the back OR THE WINDSHIELD, and left the bird crap marks that the wash didn't clean off.

WORST CAR WASH EVER! It is becoming know in the area as just this! When you are all done it blows…read moreall the dirt and debris all over your vehicle so it sticks to the outside of the wet car as you drive away! I purchased the $18 Ultimate wash and it didn't get even half the salt and grime off, I could have done better with a kinked up garden hose! When I spoke to friends and family they said the same thing about their experiences. I called the phone number posted online, but conveniently disconnected! Huh! Go figure

Worst car wash I've been to. Got the most expensive wash they have and it didn't even get the dirt…read moreoff of the windshield. I was more dust than dirt, too. I had to wipe it off with a towel when I was done. It took absolutely no effort to wipe off with the towel. The whole car was still dirty. Definitely won't be back to any of their locations.