We love our "new" kitchen! The Kitchen Refacer crew arrived…read moreexactly on time, were as quiet & professional as they could be under the circumstances & had our kitchen completely done in under a day & a half. The job was top-notch. The foreman explained everything that they ran across that was out of the ordinary & kept us informed at all times. We highly recommend Kitchen Refacers & want to thank Tom, his staff & his crew. Well done!

I made two costly mistakes: trusting the Google reviews and paying the balance before the project…read morewas fully completed. Three months later, I am still waiting for issues to be resolved, with limited to no communication from the company. Multiple doors and drawer fronts were manufactured in the wrong sizes and need replacement. Four additional doors were finished incorrectly. To make matters worse, the hardware holes throughout the project were drilled crooked, causing doors and drawers to be visibly misaligned. The installers were friendly, but friendliness does not make up for poor workmanship, lack of quality control, and inadequate follow-through on warranty and service issues. Had I seen a review describing these kinds of problems before hiring this company, I would have looked elsewhere. In my experience, the biggest issue appears to be the new ownership and the decline in quality and customer service that has followed.

I contracted with Granite Stoneworks & CabinetWorks to install countertops and backsplashes, and…read morethe results were unacceptable. The bottom edge of one backsplash was cut crooked, and the caulking was messy--uneven, poorly applied, and visually distracting. I've already removed and redone the caulk on the makeup counter. I contacted the company about the issue, and they did come out to inspect it. They acknowledged the problem and said they would follow up. That was over two months ago. Since then, I've reached out multiple times--by phone and email--and have received no response. No update, no repair, no accountability. For a project that should have added value and beauty to my home, I'm left with a flawed installation and zero customer service. I expected better craftsmanship and professionalism. At this point, I wouldn't recommend this company to others.

Do yourself a favor and run from this company. I have had many projects done by many contractors…read morethroughout the years and have never had an experience, top to bottom, as bad as this. I was ghosted without an apology on our first appointment, and when the installer was late on the first day, I was sworn at by the owner for "micromanaging". I could write pages on the hell they put us through (we purchased counters and cabinets), but I will save the trouble and just beg that if you don't want a mountain of frustration and regret, run from this company.

We are in the process of remodeling our kitchen and 2 bathrooms, and Becks is our contractor. So…read morefar we have been working with Anna, and she has been patient, helpful, letting us make all the decisions, offering help when asked.

We have had nothing but problems going with Becks Quality Cabinets. To make this reader friendly,…read moreI'll summarize and then go into more details for those who are considering Becks for their cabinetry need. 1. Poor communication 2. Installed damaged product (scratches, dents, and dings) - would not fix to industry standards 3. Requested soft close everything - only got soft close drawers. - Wouldn't switch out hinges even after we stated we would pay the difference. 4. Solid state countertops wouldn't fit in bathroom - due to wrong sized cabinet drawers/measuring 5. Owner was disrespectful and horrible to deal with. For those who are still reading thank you, my wife and I went around to many local cabinet companies and landed on Becks Quality Cabinets through a friend's recommendation. We had our initial visit, and two designers came out to the house to get some measurements in April/May of 2022. We met them at Becks to discuss the drawings/measurements/blueprints. Then radio silent for months. I had to reach out to them end of 2022 to see where they were with our initial set of plans. Turns out, the designer left the company, and we fell off the radar. After that, we paid the 50% down payment which gave us a spot in their queue. So, the date came to have our brand-new dream cabinets installed. Then that dream turned into absolute nightmare! The cabinets were installed; however, not the countertops. It can take up to 3 weeks for them to measure/cut/install the countertop after the cabinets were installed. Thanks for the notification that we will be without water for 3 weeks as were doing the kitchen and both bathrooms. Last minute plans were made to try and survive those 3 weeks. Living out of tubs and washing dishes in the bathtub. The lack of communication continues... 2 or 3 weeks later they arrived and installed the countertops. The subcontractors they used Olson's Contractors or something like that used trim that was sitting in my garage to hold up our undermount sinks without even asking us. I had to get new trim to replace the ones they cut up. After the install was complete, there was a drag when opening a drawer in the main bathroom due to the drawer and countertop touching. We've contacted BAGM to see if they would trim down the countertop a fraction of an inch to allow enough clearance. Someone from BAGM came and agreed this drawer was rubbing and would fix it. He sent the contractors back to the house and their solution was to grind down our new bathroom sink to get it to fit. Again, without consulting us. They were grinding in the bathroom over my daughter personal bathroom supplies (comb, toothbrush, etc.) without covering or removing the drawer. Everything covered in porcelain dust. Didn't fix the issue. In this process, they damaged the wall removing the countertop (they never fixed this). They replaced the sink because. They replaced it hoping that the placement of the new sink would be enough to make it fit. Guessed it again, Nope! During this encounter, I reached out to BAGM via email that I do not want Olson's contractors back in my house under any circumstance. That's when I started noticing all this flaws with our kitchen cabinets. The first was the glaring very light tan/almost white nail filler puddy they used to cover up the nail holes. We chose American Cherry for the warm colors it will deepen into. Knowing that cherry gets darker with age, this nail holes will be even more noticeable. Then we started noticing dings in finish issues with the cabinets. Five cabinet doors had dings in them. The cabinets above the stove were removed eventually to have it refinished. And apparently, we "conned" his people into taking back the pantry which had finishing issues that was in the result of their people trying to fix the nail hole putty issue after the owner stated he didn't see any issues with the finish. I told the finisher that this is unexpectable and pointed out all the flaws which then led to the removal and refinishing of the one side of the pantry. After this repair, the owner stated in an email that he would replace the 5 doors that had damage. Weeks later they took those doors and "fixed" them with WAX which was noticeable and asked for the owner to replace them, which he then tried to wiggle out of replacing by say that he said he would fix them and he did. I pulled up the email with him stated "replace" and he finally did so. At the end of 3 months of having Becks/Olsons/BAGM at our house no less than 20 times and more than I can count back and forth calls/emails/texts, we've agreed to disagree.

Dishonest, Deceptive, Bait and Switch. Ordered two Dayton…read moreBlowers and was sent a different item(s). I am required to pay for return shipping the items that I didn't order.

Thank you Cody and Joe! Your help in selecting the right stove for my needs, and your very…read morehelpful instruction on how to self install is much appreciated. I'm very happy with the final product! DJF

My wife and I wanted to thank the entire team at Gagnon! Our experience from the day we walked…read moreinto your showroom, through the installation of our new fireplace was excellent! Keep up the good work/service! Thanks again! Dan & Janet

Great selection great prices good customer service…read more............................... Recommend for sure Gas or elec

I just wanted to thank D&M for the great job the installers did for me. The stairs are wonderful…read more I appreciated that you took the order being that it was small. I don't mind going up and down the stairs now. Everyone I dealt with was wonderful. Thank you again.

Apple Tree, LLC, also dba Apple Tree Fox Valley, Apple Tree Real Estate, Apple Tree Homes, LLC…read morePresident Jason Mroz and VP Arthur Ladish, the builder used this subcontractor to install my $26,000 hardwood floors. They are cupping and lifting. Throughout residence, they are not adhering to the subflooring. They sound hollow and move like floating floors. They have splintered edges and gaps between planks. They did not install a transition piece from hardwood to cement in the mechanic closet. They did not install caulking at patio door where hardwood meets door frame. The caulking around the tubs and exterior doors extremely sloppy with gaps. Tape denotes where the hardwood floor is not adhering to subfloor. Hollow sounding with the hardwood giving to walking throughout residence. Floor touchup marker was used to cover large area of scratches. They didn't protect the floor when they were installing hardwood. Worked inside of home, and the interior of my furnace is hardened with sawdust. See photos.

We could not have had a more different experience with Seymour Lumber than the other reviewer here…read morefrom 2 years ago. We built a house here in Seymour remotely from California. My Husband and I were in constant contact and they put up with us beautifully Almost all of our materials and our plans were drawn up by Seymour Lumber. It could be wise to note that our contractor/carpenter has a long standing work relationship with them. For a local lumber company we found them to be fair considering the smaller rural footprint.

Worst company ever. Cost me thousands of dollars on my new house plans and wouldn't own up to their…read moremistakes. Do not use this company!

Did a project for consultation. Was asked more about project. I got some answers for this business…read morebut it want enough for them so they cancelled the project for being too far and not enough information. This is what quotes are for coming to see what you need for the job and then charging appropriately. If you want the homeowner to do your work then charge less. If the hob is too far away (40 minutes away). Then just decline the job

Steve was great to work with. He painted my sunroom, kitchen and hallway. He provided a quote on…read morethe spot after taking a look at the space and was able to start the following week. He did a great job and I would work with him again.