Logan showed up when expected. He performed the PM and was able to identify a faulty sensor. Logan replaced the sensor and made sure everything was functional to my satisfaction. I'd call again if I need help in the future. read more

Javy, service tech, came to service my garage door. He was very informative about all the working parts n how they all needed to work smoothly together. He found n showed me some cracked hinges, that needed replacing before they broke. He also pointed out how worn (and some cracked) rollers. He also pointed out that the ball bearing rollers were wearing out n he could see some sharp edges on them. He did say they could wait till next year, but I went ahead n had them done. He had all the work done in about an hour! He was very professional and a plus to Precision read more

My service tech, Logan, was on time and very friendly. He presented me with different options at a reasonable price - thanks for the quick service! read more

Requested service with garage door combo opener and general maintenance inspection. Replaced spring and bearings quickly and professionally. The combo box batteries were replaced and tech stated that company had received several complaints on this issue and that it was probably due to military electronic interference. All in all - very satisfied with replacement parts and professionalism of Trevor, the technician read more

If you are looking for quality and professional level service, this is the place to call. Javy, the technician was amazing! Thank you, Precision read more

this company is disgusting. I do not recommend doing business with this company. They scammed my friend's mother, and when it came time to finish the job, the motor they were trying to give her was not even the one, the one that he weretrying to install was a fraction of the cost. Be very careful. he got $1000 at the start then claimed he was gonna sell me a $3000 motor for 1000 more after looking up the model number of the motor he brought. I found it on Amazon for 300 bucks. Be very careful. It's not a joke they're scammers. read more

Don't ever go to this company. They are scammers and so rude! The guy, Ben, came to give me a quote for the gate and garage. I went inside the house to check with my husband and he fixed my garage door before I gave him the ok. I paid for the work he did cause I did not want to argue but this guy is beyond rude and charged me $825 to fix the garage door opener. And This is not for a brand new one! This guy is a jerk and made it seem like he was doing me a favor. I literally told him to his face that I'm going somewhere else for the gate because I did not like him. I've never encountered someone so rude and unprofessional. read more

Technician Javier was courteous and efficient. Use only Precision for your garage door needs.

Let me start by saying, we live in the same city as this business and make an effort to support local business. We have reached out to this company on two separate occasions for service ( a garage door repair and a quote for a new automatic gate install) BOTH times my husband has spoken to the receptionist, provided details about our requests, as well as our personal information for someone to call back. BOTH times, we received no further communication from this company and we are done trying. read more

The spring on my garage door brook and I was stuck! Couldn't even open the door manually. Dillion was there in 45 minutes, fixed it at a very reasonably priced, and was professional, and kind. Thank you ! read more

The territory manager was very professional and helpful. The management team took full accountability for a few scheduling and install hiccups and as Jerry mentioned my custom gate craftsmanship is truly top notch. read more

Precision Garage Door Service - Garage Door Services Near Me - Lakeside, California

I was on yelp looking for a garage fix shop and decided to choose the garage door because they were very responsive. Customer was out standing and was very patient over the phone to take my info and address and schedule me an appointment next day. Thanks to Jerry for sending me out a great team to my house and taking care of my garage. Highly recommend this business for garage needs. Mason the tech did an awesome job explaining what was needed and got the job done. read more

Precision Garage Door Service - Awesome customer service - Garage Door Services Near Me - Lakeside, California

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Alex came out when my door wouldn't open and determined my spring was shot and the door was in poor condition. He got the office on the phone and got me a quote for a door and had it ordered so install the following Monday. Alex came out and did a great job on the install. He was super professional, explained his process and made sure everything was working great. I highly recommend this company and want to be sure the company knows what a great employee they have in Alex. read more

Precision Garage Door Service - Garage door - Garage Door Services Near Me - Lakeside, California

I placed a call to A Garage Door and Gate Store immediately after one of my 23 year old openers failed catastrophically, they were out the very next day to assess the situation and install two new jackshaft openers. The installers were competent and fun to talk to and I'm absolutely thrilled with the timeliness and quality of service I received! read more

Precision Garage Door Service - Garage Door Services Near Me - Lakeside, California

I have worked with a Garage Door and Gate store for years when I managed HOA's and personally. They are by far my favorite garage, gate, remote, intercom, etc. company! They are always super responsive and knowledgeable. Matt is one of my favorite people to work with as I can always rely on him. I would recommend them to anyone. Great service and customer experience always! read more

We were unable to open our garage door due to broken door springs. I called A Garage Door And Gate store and they had several available appointments for the same day and were very flexible with my availability. Josh Jackson, the service technician, came to my residence at the beginning of the schedule window, was courteous, and provided an explanation for the quote provided. The job took longer than expected due to the age of the residence and low ceiling and space available to work around the springs and door track, yet Josh never complained. My garage door and opener have never looked or operated better!! I appreciate Josh's craftsmanship, attention to detail, patience and willingness to answer my questions as a homeowner! read more

This is my second time using this company. Both times they came on time, and ready to assess the issue. Last year we remodeled our garage, we added tiled floors, along with full wall cabinets. After finishing we called A Garage Door & Gate to install a new 6 panel with windows. What a beautiful door! This past week our 20 year old lift master door opener bit the dust. A Garage Door & Gate to the rescue 48 hour later ! Presto all fixed and a great job! read more

They were on time and beyond professional, I will schedule our service once per year now. We love our entrance gate, and take it for granted because it works regularly without fail, until the one day it didn't! It failed, and I was delayed from my daily schedule because my gate failed to close. I have priceless livestock that could escape into the road? I called for service they arrived immediately and we're amazing! An amazing company that was effecient, clean, fast and proficient!!! read more

A Garage Door and Gate Store was on point from day one. Sales rep Joey was a pleasure to work with on setting up the gate motor install. Install crew Tim and Lorenzo handled the job like pros. Showed up on time, installed in a timely manner and cleaned up like they never showed up. Thanks to all the team. read more

They quoted us $5900 to fix our driveway gate. Come to find out, we just needed to hit a reset button. There's nothing like trying to take advantage of a senior vet. Get other quotes!!!! read more

The Garage Door & Gate store has by far the best customer service and knowledge. Jake came out to look at out Garage door which needed adjustment in the springs . Jake came out and help adjust the springs as well as point out other items that were needed on the garage door arm. Jake's was very knowledgeable and polite which goes far. I would highly recommend using A Garage Door & Gate Store for new or service . read more

I was having a problem with a garage door opener. I called the Garage door store and they put me through to a technician. He patiently walked me through the process of syncing my door opener with the mechanical opener. He was friendly, patient and knowledgeable. It's nice these days to find a business that is so customer service orientated and cares about helping out just for the sake of being helpful. read more

On two separate occasions about a year apart my automatic gate malfunctioned and was thrilled that "A Garage Door & Gate" arrived the next day to trouble shoot and fix the problem. I've worked with both Jake & Matt both are knowledgeable and identified the problem in minutes. Parts were either on the truck or ordered for the next day and both times the repair cost was less than the original estimate as they only fix what's broken. Very fair with high integrity. I highly recommend read more

After complaining about an ongoing issue the owner stepped in and made it right. Greatly appreciated.

Just an all around great company, the office staff and field technicians, polite and knowledgeable,

Our new gates are beautiful. Highest quality work, fair prices, great company. Highly recommended. read more

Precision Garage Door Service - Garage Door Services Near Me - Lakeside, California

Due to the crazy storms we had recently, my front gate got stuck halfway. The technician came out and troubleshot the gate and found the circuit board had been damaged. He had a circuit board right on his truck and replaced it that same day. My gate now works perfectly. read more

Saw one of there trucks in my neighborhood decided to give them a call for an estimate for a new wrought iron pedestrian gate for the side of my house. They provided a free estimate and a couple weeks later it was built and installed. Technicians were great! Friendly and efficient. Will totally recommend and use them in the future. read more

Thank you for coming out on such short notice and estimating this project for me Cliff. Your technician was awesome. He showed up on time, was professional and did great work! You guys are on my repeat business list for sure. Thank you again for the good work. Mark E. read more

Knowledgeable and good customer service. Pricing is what market will bare but very responsive and supportive.

Called to get a quote from this company and when i asked how much it would be to replace the torrsion springs on my garage door the employee stated that it would be $6000 to replace the springs. After asking him several times are you sure , he then stated to me that i had the wrong number and that he was just f_ _king with me and what could he do to help me. BULLS_ _T CUSTOMER SERVICE AND THAT IS NOT HOW YOU TREAT A POTENTIAL CUSTOMER. MIKE H SANTEE,CA 92071 read more

Amazing company. Work hard to makes sure you are 100% satisfied. Quality craftsmanship. Always a pleasure to work with. Thank for the beautiful garage doors and iron railings. read more

We had the need for a small railing project. Jake came out, designed the railing and it was completed on the time-line stated. The guys did an excellent job installing it. VERY pleased with the outcome. read more

I used this business without getting prices from others because my previous experience with them was very good. I needed the receiving post repaired or replaced and the gate operator serviced. The receptionist that took the call advised me there was a service charge for house calls unless the estimate was sufficient for them to have to return with parts or materials to complete the job. On 12/31/18 Rod comes to the house within the 8 - 9 AM window. He is cleaning out the debris around the post when he stands up and says he has to go to another job. I asked him if he could give me an estimate, and he said it would be about $300. I did not see him looking at the operating mechanism so I asked him if that was the price for everything? He looked bothered by the question and I said I was not going to pay $300 for him to weld the post, I have a welder I use that could do it for less. He said he had to go but he would return later that day. When he returned it was raining and nothing else was done. On 1/2/19 Rod and a helper arrived as I was leaving. I told him the gate opener had not worked since I opened it the morning of 12/31/19 when he first arrived. Rod commented that he was not out there to break it. Later I got a call from Matt that my gate opener needed a new circuit board. I asked Matt about the total estimate for all of the work and he said he would get that for me. The next morning I realized the gate was not movable like it had been and I used a clicker to open it and it worked. No body from the store had said anything to us that it was fixed. Later we realized it was not set right; it would close automatically when ever we used it. We called the store and yes it was done and no, it should not be closing automatically. A technician came out on 1/3/19 and fixed it to where it opened and closed by the clickers or the telephone. As of 1/7/19, I still had not received an estimate and I did get the invoice. At the top of the invoice in the "Description" space it stated: STEVE CALLED AND STATED THE GATE IS HITTING A BOX AND ALSO THE BOTTOM IS WOBBLY. There was annotation about the welding job, a new board and an amount due of $800. Overall poor communications with the customer. read more

I had a great experience with this company. I called them yesterday and they had 2 spots they were able to offer me. The service provider Alex just left and fixed my door very well, he was kind, commutative, trustworthy, and knowledgeable. I would use them again in the future and will recommend their services. read more

I called this business to fix my garage door. I called at 8:30 in the morning and took the day of off work because they told me they would send someone out and call me before they left. I waited ten hours, I am about to try to fix this by myself. Every time I have called afterward they told me they could not look up my information and had no idea how long it would take. read more

I recently had Tim from A Garage Door come out to my condo (where the HOA recently signed them on as our Garage Door Maintenance company for the building I live in). I've had an 8 month issue with getting someone out to look at this problem (all due to my HOA, not the company) of noise and the door banging. I spoke with a few people at the company to make sure they could let me know when a service person would be out and to see what had been done recently. Everyone I spoke to on the phone was very forthcoming and extremely helpful. When Tim showed up, he came upstairs in my condo to hear what I was experiencing. He proceeded to work on the components downstairs, call my phone and asked me if the noise was decreasing. He did this twice during the time he worked on the door. Before he left, I went downstairs to get my FOB and he patiently explained the work he did, also we talked about additional work that he wanted to get approval for, as these were issues left over from the previous company that did the original work. Overall, I'm very happy to write this review! Thank you for getting the door to a level of reasonable noise that living above it is not super frustrating! read more

I highly recommend this company. I would like to give a shout out to Nick! He was knowledgeable and fast. I was sure he was going to have to replace the entire garage door but he did not. I wouldn't have known the difference if he had. This is honesty a relief to know I have found a reputable company who cares about a repair job for a little old lady just as much as a big company job. I just wish I could give them six stars!! read more

First, they did arrive on time. Second, way over-charged for gate batteries, $90 for 2 $15 batteries, charged $80 for a service call and then charged $95 for 1 hour work (he was there for less than an hour) and $9 for squirting some oil on the mechanism. The gate did work after he left. read more

We had 2 gates installed. They were on a hill on top of 4 inches of soil on top of granite. The gates had to look well in spite of having to "go up hill". One I wanted to be wood. It is huge and had to move easily, in spite of the weight. In short, the job was very difficult. They did a wonderful job. I can't even hear the gate open and close. It is such fine work. I am very grateful. read more