My husband and I did our research prior to selecting a provider for new carpets. We got quotes from…read moreand looked at product from many businesses and felt Kenny Carpets was the right fit for us for many reasons: - the price was reasonable and in our budget - they could deliver/install the carpets in a few weeks (another company had a month wait) - the staff were all extremely attentive and helpful We worked Conner who was immediately very friendly and helped us decide on the right carpeting for our needs. He didn't try to push us in any particular direction but listened to what we wanted and made suggestions. He also gave us the heads up for an upcoming sale so we could make sure we got a good price. One the day of install the team worked quickly and did a thorough job cleaning up afterwards so we didn't have to worry about any mess. My husband and I are beyond happy with our new carpets and cannot thank Connor and the entire team at Kenny Carpets enough for making the experience quick and easy.

Still refusing to fix there installation errors. We're done…read morebeing ignored and will just pass the word buyer beware

They did my bathroom.Replaced my floor.Took out my bathtub and put in a walk in shower.Tile looks…read moregreat.They are a great company with quality employees.

Do yourself a favor. Avoid this company like the bubonic plague. I got an estimate for roofing…read moreand siding and they fed me this cartload of horse manure that they were backed up for one year. Not only that they wanted me to give them $50,000 toward the job one year in advance! ( supposedly for the materials.) Don't do business with them. Buyer beware.

4.5-stars for quality of work and craftsmanship, 1-star for customer service and communication,…read moreaverages out to 3-star rating. Donald is a passionate man with a lot of years of experience and he is one of the best refinishers in WNY. Unfortunately, I had a bad experience working with him. He refinished my floors and reglazed/cleaned up a really decrepit bathroom, which the previous homeowner left covered in literal crap and feces. He did all this within a day of the time he said he would, so his craftsman and quality of work are a solid 4.5-stars. He can literally transform your old tiles in your bathroom and make them look brand new with a different color saving you money from ripping your tiles out and installing new ones. He can do one of the best floor jobs in the area as far as sanding goes, although not without imperfections (but he would probably be upset at you if you pointed them out). However, our relationship fell apart when at the end of the job he asked for $450 more than what he quoted on paper because of the excellent work he did. He claimed he would be "really disappointed" if he didn't get paid that extra $450 and practically tried to emotionally bully me into doing so, going as far as threatening not to work on another project for my wife that he already previously discussed with her. I ended up paying him $300 over the quote and I don't even think he was happy about that. Not once throughout the job did he call and say it would be more. We did talk about some extras like some simple shoe molding, but he said it wouldn't be more than "300 max" and then asked for 450 more without putting the shoe molding on (because I told him not to at the beginning of the job). I think we had a misunderstanding and miscommunication, because when I told him not to put the shoe molding in--I assumed that the job would cost the amount he quoted on paper. I wouldn't have minded paying him if he communicated throughout the job that it would be extra to put some transitional pieces of wood in. To his credit, he did put a super nice transitional piece of beautiful wood to cover the transition from tile to staircase and did an incredible job with it and the pieces from staircase to living room. Those were honestly worth the extra $$$, but it's just the lack of communication that had me upset and then the unwillingness to listen to the customer. He went as far as hanging up on me when I tried to discuss it with him. So overall, if you can put up with a temperamental artist - Donald is your man because he does beautiful work, but he's not that great at the customer-facing side of the business.

I am very, very, very pleased by the work Don and his brother did this past summer refinishing my…read moreclawfoot and built-in bathtubs! (I would have written my review sooner but we only recently moved in.) The price was very fair and their work was meticulous. The way they masked off everything surrounding the tubs was most impressive. Don promised that the non-slip bottom surfaces of the tubs would not be gritty or scratchy and he was true to his word. Thank you gentlemen for your dedication to detail!

Brian is wonderful. Extremely professional and knows his stuff. The work was beautiful and we were…read moreso very happy. Had the whole house done. He truly tries to understand what the client is looking for and provides his input. Also his team cleaned up after themselves well. We loved his work!

Brian and his crew are super professional and do gorgeous work. We had our floors refinished in our…read morehome and needed to move out for two weeks for this job. He made sure the job started and completed with the dates given months prior. The clean up was excellent as there was no dust lingering in our home when we returned. He was very responsive to come back for a small touch up. He takes pride in his work.

We were able to get carpet installed in our new house a few days before moving in, which saved a…read moreton of hassle! They're super easy to work with and really good at what they do. The carpet looks and feels great, and the price was not bad at all. John is super friendly and knows a lot about flooring - I highly recommend em!

I recently bought carpeting and had it installed by Carpets Unlimited. Very pleasant to work with…read morefrom the beginning. The came out and measured my place at no cost. They had many types of carpeting at many price points. Talked to the owner everytime I called and he was helpful and truthful about his products and that he offered the best price for what I wanted. I recommend this company!

I had rugs put into my house in my living room…read more and television room three years ago. They also installed tile in my bathroom. Excellent work. I will always use them again in the future. The rugs and tiles have also held up very well to this day.

Paul- very rude! Since I did not buy the flooring from them he would not answer any questions I had…read moreand proceeded to hang up on me. Would never do business with this type of low life person. Simple courtesy goes along way.

Roger came into my home knowing I needed a simple repair and immediately started talking about…read moreripping through my walls and rewiring my house. The original number he came up with was something like 25K (for a call about a light switch). We seemed to have reached some sort of agreement; and since I'm facilitating selling my mother's house, I got them in touch. Things seemed fine with the lesser fix of 2K. Two weeks before the house goes on the market, I text him and he tells me verbatim "I'm not fixing your electric". Pièce de ré·sis·tance, he blocks my number. 1. My mom & stepfather flew out from CA and fixed the problem in about two hours (along with a bunch of other things him and his buddy Austin left halfway finished: those took several days). 2. I don't think Roger's even a licensed electrician, and if he is, he needs to go back to school. 3. And wouldn't ya know it, he charged me $150 to do less than nothing--He pulled out wires and plates, ripped off part of my door frame for some reason, and then just left them for me to deal with. I wouldn't let this guy anywhere near my house again.

Roger was helpful and straightforward about adding a dishwasher to our kitchen. Previous owners…read moreremodels to the kitchen made our original idea impossible (without another full remodel) but he built a separate cabinet and get the dishwasher installed. It's a completely functional fix until we're ready to do a full remodel.

We used Troy and Brianne to redo our hardwood floors. They had a fair price, came quickly, and did…read morethe job very well. I think they took an extra day longer than the initially quoted, but it's because they were trying to do get the bevel area done right and it was quite deep. The hardwood got done beautifully. They were communicative and they also worked on the weekends. They spoke passionately about their work and they seem to enjoy what they do. I was very satisfied with the work they did. We had contractors for other parts of the house and they commented on how beautifully the hardwood work was done. I respect their professionalism!

I'd leave more stars if I could. Troy and Brian did a phenomenal job refinishing and repairing the…read morefloors in my 100+ year old bungalow. I was impressed with every interaction I had with them, from the speedy estimate, to the quick scheduling, to the incredible attention to detail they brought to every part of the job. Fair pricing and fantastic customer service from people who obviously care deeply about what they do. I'll be enthusiastically recommending them for as long as they're in business. My floors are stunning and I couldn't be happier.