I went to 84 Lumber so they could design the deck for my entrance-way. It was a challenging design that took several drafts in order to get the design correct. The real problem was when it came to the Bill of Materials. We had selected a "special order" composite plank from Timbertech. It only comes in 16 ft. lengths. Based on this restriction, the store needed to recalculate how much was required for the design that I selected. I was never informed that I could not return excess material and I foolishly assumed that sine they designed the deck, they also knew how much material I would need. That's why I chose to work with 84 Lumber. However, I ended up with 7 x 16' planks when everything was finished. When I asked to return the excess material since they had mis-calculated my needs, I was informed that since the planks were special order, I could not return them. As a result, at the price of $85 per plank, I now have $650 worth of scrap. If you decide to have 84 Lumber design your deck, make sure you check every detail. read more