We just did a major kitchen renovation which also involved new flooring throughout our first floor…read more Empire handled everything! The porcelain tile flooring install, wall demo and construction, electrical, plumbing, cabinetry, countertops, tile backsplash, and painting. I can't express how much we adore our kitchen and how wonderful they were to work with. Aaron, our designer was awesome! He listened to what I wanted, had great suggestions and we ended up with the kitchen of our dreams. The contractors were extremely professional and meticulous! Their attention to detail was astounding. I would recommend Empire to anyone!

We recently did a complete kitchen renovation and wanted to find the best quality and value…read more Empire Granite provided personalized and flawless service every step of the way. I found exactly the right piece of granite. Rachel has a great eye and helped me feel comfortable with the piece I selected. There was no pressure to order. We were impressed with the whole process and the employees from Rachel to Rob to Travis and Gary, who installed our three pieces of granite right on time. Each was a consummate professional. Thank you, Empire Granite!

Highly recommend! A few years ago we updated our kitchen and we were very pleased with the…read morecountertop. Looks awesome. Most recently we updated our fireplace and they did our surround and it also looks great. Very good workmanship, attention to detail and competitive price. Geary Yarnes

From the owner: With being such a small business family-owned located in the industrial area of Lockport, we pride…read moreourselves on outstanding customer service throughout your whole process. Our work reflects how we feel about every customer's job, it has been described through our five star ratings.

If you do business with Sortie, be prepared to fight extensively simply to get what you pay for…read more Sortie had to return four times after the initial install to fix blatant, careless mistakes. One in particular involved an installer cracking the countertop and gluing it together as if nobody would notice. I'm convinced the company has grown to the point where some of their installers are inexperienced. Every time we called Sortie to complain about obvious mistakes by the installers, we were fed incredibly illogical reasons on why the major mistakes by the installers were not their fault. Sortie eventually had skilled workers come to fix the issues but this was not easy. Basically, if Sortie threw a baseball through your window, they would vigorously blame the window and the baseball to escape accountability.

Buyer beware... We used Sortie indirectly through a builder. Throughout of dealings with them,…read morethey were unprofessional, tried to sell us granite with a crack and installed our quartz countertop with two noticable defects and refused to make it right. Take you money elsewhere. Have a good day! -Disgruntled Customer

They installed Corian countertops for us 13 years ago in our old house. We were so pleased that we…read morehad granite installed in our new house three years ago. Three years later, we had an oops with a chip at the edge of the granite. They were so easy to connect with and figure out a solution. After a very short time. 2 workers came and repaired the chip. The price was very fair considering the amount of work they needed to do to repair it. The workers were knowledgeable, efficient and very respectful of our home. .... They took off their shoes before entering!! I will never hesitate to recommend them to everyone. Thank you again Shell Fab. You really are the best.

I purchase a countertop though Home Depot. They uses shall fab to install my countertop the first…read moretime they came out they taken my sink with them so they could install it in the countertop I had already pick my sink out it was a Dual Sink I had to return it because I was told they do not install Dual sinks, so when the guy come out to measure he took my sink after making sure I purchase the right sink it actually taken them six times before they got it right. The first time it was on me I was told my measures were off by 3/4 of an inch and that I needed to call them after I get it corrected, I call the following day it still taken them almost another two weeks before they come back out and I had to call them then to see why they haven't call me to reschedule plus I had to pay a $200.00 fee before they would come back out. One guy come out to remeasure he was being so precise with his measurements using a laser I was very in press. I had to wait another ten days though before they would come back out again when they finally came back out again the measurements were incorrect on both sides on the corner counter. and the first time they came out they taken my sink with them so they could install it in the countertop which they did but unfortunately my faucets require two holes in the countertop they only put one so because they already install the sink into the countertop, I had to purchase a different faucet. so, they had to schedule another appointment after remeasuring my counter space again this happened more five times before they finally gotten my corner measurement's correct, I was so happy because what suppose of only taken three weeks took almost two months, But I was disappointed once again when they finish and left, I was admiring my countertop to realize they install a different pattern and color from what they had already install. They started installing my countertop in April and did not finish until July 6 a job that only suppose of taken less than a month took three months Each time they schedule to come back out it was on their timetable. Five time I had to rearrange my schedule and not one time did they pay me $200.00 for their wrong measurements. I do want to say the workers were very polite and friendly but had a hard time getting my measurements right and they never sent the same two people out that say a lot about the peoples they hire five visits they sent them in pairs of two each time a told of ten different individuals before they finally got it right. With all that I was still patient and didn't complaint. The reason I am writing this review is because the owner nor the company cared enough to apologize for the inconvenience or thank me for my patients for what they put me though.

I worked with Arika for a little over a year to find my perfect stone (I am very picky). I was…read moreimpressed at how responsive they were and how much time and effort they put in to searching for a slab for me. This is a small business and I am happy that I not only supported a small biz but got individualized attention and quality work out of it. Due to labor shortages they were down to 2 people in the shop and 2 people to install from 14. That didn't stop them from making sure my job was done to perfection. The owner of the business did the install himself with one other person and stayed until 9pm to make sure my counter looked perfect before leaving. I know from working with them so much trying to find the slab of my dreams that they work long hours... I was astonished that it very clearly did not effect the time and effort put into my particular job.

Finally installed the tiled backsplash to show off the countertop Arika installed last year. We…read morewent from the 1960s island Formica kitchen layout to a modern Quartz Gally layout. The "Before and "After" photos are obvious.

Duane worked things out (after some personal issues) and completed our project with his typical…read morehigh quality work.

Awesome work force, great granite selection, friendly staff, really nice experience working with…read morethem. My second time using them and am very satisfied with their professionalism, speed and awesome installation.