Avoid this service provider! I see several other reviews on Yelp that echo my experience. Where there is smoke....We purchased a slab counter and wall tile from Home Depot, and they subcontract to Precision Countertops. After we provided estimates of square footage, they required full payment ($10k) before they would even come out to measure and template our surfaces and walls. The measurement process took two appointments. When asked when we would discuss tile design, they told us the day the tiler shows up. After the second measurement person, Milo, showed up - he finished his work and wished us a pleasant evening. The next day, after prompting my project manager, Joe, to schedule and installation date, he informed us Milo "thinks" you have "lots of lead" present in your bathroom and informed us they actually don't do "full room tiling". However, they would gladly do counter work in a lead-infested room. No EPA certified lead testing was performed. This is an EPA requirement and one Precision touts as their safe business practices. Milo did not see fit to let us know of a potentially fatal situation in our home the day he identified it. We have since tested for lead and we do not have it. We paid for 80 SF of wainscoting wall tile (product and service), not a full room "bathhouse" as Milo referred to it, disagreeing with our choices for which we paid. No tiling limitations or scope-limiting policies are listed in any Precision marketing pieces or literature they provide upon sale, in our case, with Marilyn in the Wilsonville showroom. We were also charged $3k for laminate wainscoting removal and wall patching because it was absolutely required for tile prep. To avoid this, we did it ourselves. We were credited, but our friend Milo later told us they can simply tile over Formica. All our work to avoid costs was not needed. It is only due to the fact we had a very good Home Depot point person, Martin Balmer, that we were able to get a full credit. I feel fortunate after reading the other reviews. I suspect the lead and no room tiling were red herrings and the scope of work we wanted and the Home Depot relationship, made the project not as profitable as Precision would enjoy. Hint: say no to things you won't or don't know how to do, Precision. Your incompetence and lack of customer service is shameful. read more