The customer service. I came in 10am to check in and the kiosk said my appointment is at 1:20 pm to…read morecome back 10 minutes before my appointment. I came back at 1:00 pm. It's now 2:03 pm and I have not been called back. Then an African American lady come out and asked everyone in the meeting room what is there last name and return to the back. These people are un professional and rude. They had another person sitting in the waiting room waiting and when they finally called him back. They announcing " You been sitting out there all day". Very unprofessional.

Went in for a walk in appt. (I had a scheduled appt for the next day but decided to try go a day…read moreearly.) The kiosk indicated that the last drug screen was 3:30 pm. The business closes at 4 pm. I was assigned a # @ the kiosk. I checked in around 3:10. Waited in the waiting area & a rep comes to the waiting room around 3:30 to state to me & another walk in customer we're not on "her screen". The other customer had checked in ahead of me & was also assigned a #. The rep then proceeds to state that the last screening was 3:00 pm. I told her that kiosk stated 3:30 pm not 3 pm. Had the info been correct, I would have respected that & left the establishment. The rep was pleasant enough but QUEST needs to do better! What a waste of my time.

I had Stacey @ labcore was excellent in my care yesterday. I am not a fan of needles. She got the…read moreblood drawn with the ultimate Care and because of that I would rate this as a five star Office experience.

Usually wouldn't comment on a visit like this, but they had customer service with a smile. Miss Z…read moreinteracted with my sons, though they were here supporting me for my appointment. Ms. Z offered them some water because it was a hot day. You can tell she really enjoys her job.

I went to Sameday health at our local branch in Silver Spring for my Covid testing for travel…read morepurpose and I am very highly impressed with their service. After having bad experiences with Cvs and Walgreens, I went to PatientFirst urgent care. PatientFirst in Silver Spring doesn't do Covid testing any more but the lady at the front desk recommended me to Sameday health and I can't be happier. From start to finish, the process at Sameday was so smooth and the staff was so courteous all along with a smile. Everyone working there seemed like happy people and eager to help you. Why didn't I find this place before? The testing (the one with less than 40 hrs) was free with my insurance card. I was in and out in less than 15 mins. There is on street parking.

This place is exactly what I wanted in a COVID testing location. It was easy to book an appointment…read moreand understand pricing/services online, the staff was friendly and efficient, there was no wait, and I was out in no time. It's also just a pleasant atmosphere in there. The PCR swab also was not painful and invasive, it was easy and quick. I later brought my toddler in and they had an easy and great experience. (We appreciated the free sticker after the swab!). Results were returned within the time promised. The app is easy to use and navigate. I will be back for future testing needs!

This is the NICEST location I've EVER been too. The staff was wonderfully pleasant and polite. The…read morefacility was clean and inviting. This is my new go to spot!!

Pro: big parking lot, vending machine on lobby, check in machine, clean interior, moderate size…read moreparking lot. Con: lab test at 10 am. Had to have some labs done for my pre employment screening so I came to this location which was the closest to my house. Parking lot is decent size so no issues there and there is a vending machine in the front of lobby if needed. Upon entering the LabCorp you sign in by machine. The desk will call you for the paperwork and ID. It took about 20 minutes overall to get some lab drawn and do my drug screen. It is still weird that LabCorp open at 7:30 am but don't do drug screen till 10 am. The staff were friendly and efficient. Overall, it was a quick and easy process.

12219 Plum Orchard Labcorp is a racist facility! I've been rejected twice for the standing blood…read morework! A tech Sheena is responsible for rejecting me and she is a racist! I contacted Labcorp Headquarters and have her fired otherwise I'll sue the Labcorp! this center is only for Blacks I guess and not allowed Asians! I see there are techs waiting for the patients but she didn't let me have my blood drawn! Can anyone explain this? I called her manager Shavinna, on 7/11/26 when she rejected me the first time, she said she'll be back to me on Monday but never heard of anything from her! The blacks used to be calling the Whites racist! Now the Blacks are the worst racist especially against Asians! what an irony! The techs get pai by doing the tech work and now they're very selective! Very funny!

I came to labcorp for a quick blood draw. I scheduled my appt about 2 weeks prior. The check-in…read moreprocess was extremely easy. I checked in from my phone and the site tells you that you are able to wait in your car or any close location (i.e., Parking lot). Within 1-2minutes, I got the text that the lab tech was ready for me. I came in and was seen right away. It's been years since I've had a person as efficient and effective as Shena (my labcorp tech) when it comes to performing venipuncture. Many other providers label me a "hard stick" and usually multiple people stick me multiple times before they are able to draw blood. Sheena did it one time and it was quick and easy. This has literally been exceptional service. Who's giving Shena a raise?! Thank you for you wonderful service.

I had a tuberculosis test here. The waiting room was clean. The time from me getting in there to me…read moregetting in the exam room was very short. The lady who took my blood knew what she was doing. I just took my test so I don't have the results yet but the experience was very nice thus far so I feel like I'll have no problem. The exam room also smelled very nice lol

This Labcorp is great. There is plenty of parking, and it is near Costco and Target. The staff is…read morefriendly. Please remember to schedule an appointment in advance. It helps, significantly, so you do not have to wait too long.

Great place easy and quick didn't have an appointment and was out in less then 20 minutes specially…read morethe part I like it's that it's free for some of the test for people under 19

Getting my first MPX vaccine dose in D.C. was like flying standby for a basic economy seat on…read moreSpirit Airlines at the Newark Liberty International Airport. Getting my second MPX vaccine dose at the Dennis Avenue Health Center was like flying first class with preferred flyer status on Qatar Airways leaving directly from the the Mandarin Oriental. The "DC Health Clinic" at 7530 Georgia Ave is reminiscent of a dark dystopian zombie apocalypse novel. The "clinic" is set up in what appears to be an old gas station or maybe used car showroom from the 70's. There is non-dedicated street parking only. A security guard had me scan a QR code at the door to fill out a form that asks you a number of personal questions before I was let in, and he instructs you to not save your responses. He lets you into the space where there is approximately 10 rows of 4 metal folding chairs set up socially distanced, and you find a chair and wait to be called to the front of the room where there are three registration officials. I asked to use the restroom and a man pointed me up the stairs towards a single tight cramped poorly lit restroom that reminds me of a bathroom you might encounter at an express oil change shop. After waiting for registration for about 30-40 minutes past my appointment-time I was shuffled to a room where 4 techs are giving shots and waited amongst another sea of chairs for about 30-40 minutes until my shot was given. The space had a concrete floor, garage doors on the back, and is adjacent to a number of large storage pallets that are stacked high with white square boxes. The nurse who administers my shot has so many masks and pieces of headgear on that what she says to me is unintelligible. The entirety of the ordeal took me about an hour and 20 minutes. Albeit, the customer service I encountered throughout the "clinic" was friendly, the space does not scream the image of health or cleanliness in any facet of the word. The Dennis Avenue Health Center (no quotes) is a modernly designed beautiful glass sided building with ample parking and is a newer addition to the county. I walk into the building (freely I might add), and see an information window, a table that says "Covid 19" vaccines, and a table that says "vaccine clinic." I walk over to the vaccine clinic and say that I was there for my MPX vaccine. The woman immediately gets up and guides me next door to the room where the shots are happening. I ask to use the restroom before I get my shot and she points me to a restroom right across the hall and tells me that she'll wait for me outside to guide me in when I'm ready. I use the restroom which is a beautiful large well lit and clean bathroom that has those fancy sinks where it has the soap, water, and dryer all touch-less and built into the basin. I come out and she escorts me into a room where there are 4 tables with both techs and tech assistants waiting for me -all available to administer shots. I choose my tech and she administers my shot while asking about prior side effects to my first dose, what I can expect from my second, and preps my arm and talks through each step of administering the vaccine as she does it. She then points me to the other side of the room (for a waiting period) where there are soft padded rolling chairs with arm rests that are set up in rows facing a TV that is playing CNN which is currently streaming the Queen's funeral. After 15 minutes I leave, she thanks me for coming, and the total time it took from me walking in the door to me leaving was 25 minutes. I mean... wow. The funny thing is, I was sort of chuckling as I sat down in a mild state of shock of the dichotomy of the experience I had in DC to the experience I was having at that current moment. The tech thought it was nervous laughter and assured me that there was nothing to be afraid of and that it would be quick and quite painless. Bedside manner to boot! Man... what a stark stark contrast.

Scheduler was quite rude and hung up on me when I attempted to reschedule a pre-colonoscopy virtual…read moreappointment. Initially, she refused to cancel it because 'it is so far in advance' so I explained that it was set up without my approval and I cannot make that appointment. She finally agreed to cancel and then hung up on me. I started to wish her a good day and to enjoy her weekend but she was long gone. She should realize that she is not tasked with doing favors - it is to provide professional, courteous patient services.

It's not surprising that this place only got 2.8 stars. Now that I've been a patient, I know why…read more Here's the letter I just wrote them. I hope my review is helpful to anyone considering using their services. "I am writing to let you know that I have been through hell and back to try to get my prescription for Pantoprazole renewed. On August 16th, CVS Care Mark requested that you renew my prescription. It wasn't until the week of September 3rd that I found out (because I had to call, myself) that you hadn't bothered to authorize the prescription--two and a half weeks late. By the time your office responded, I had almost no medicine left and didn't have enough time for CareMark to send me the prescription. I leave for an overseas trip in a few hours and it took my five phone calls to your office and 3 or 4 to CVS to finally get authorization. Now I'm having to pay out of pocket for the medicine. I am sorry to say that I will never use your services again nor recommend you to anyone else. It's a shame because everyone at the office was so friendly."

The staff is very friendly and try to make the radiation process as comfortable as possible. The…read morestaff asks me about my day and other questions which helps alleviate the monotony of having the radiation treatment daily. The office is clean and organized. I like how they have a bowl of candy at the front desk. Each day after radiation I "treat myself" to a piece before I leave. I would highly recommend Holy Cross Radiation Treatment Center to anyone who unfortunately would need it.